Navi Health Insurance Customer Care

Any company’s strong customer care team is crucial both for the company and its customers. When buying a product as critical as health insurance, customers need support from advisors ranging from policy understanding, policy document download, claim settlement, or during any emergency. To provide fast and accurate help in a medical emergency Navi has made their company paperless with minimal documentation through their App. They provide different ways for customers to connect with their experts through text messages, emails, mail, calls, and their app. As an added protection InsuranceDekho ensures that we are always available to help our customers in need.

The services offered by Navi Health Insurance are given below:

Understand the Policy: Customer service assists you in comprehending the terms of your insurance, including its exclusions and benefits.

Renewing the Current Insurance: Customer service also handles any inquiries about the renewal of the current policy.

Claim: Navi Health's customer service assists with submitting and monitoring claims' status. The customer service personnel can verify the claim tracking procedure as well.

Modifications to the Policy's Information: Customer service can also address any changes to personal information, such as the nominee's name, address, email address, etc.

Health Check-ups: You can make an appointment, postpone, or cancel your yearly physicals using Navi Health's customer service.

Network Locating: Customer service can verify the location of the closest Navi Health branch or office.

Customers can also get assistance from InsuranceDekho for any questions they may have about their policy or insurer. You can refer to the following information for any help from InsuranceDekho:

When calling customer service or the insurance, keep these few pointers in mind to ensure a clear and quick conversation:

Policy Details: Ensure that you have all the information you need readily available.

Personal Information: Having all of your information ready, including your Aadhaar number and PAN number, expedites the process.

Explaining queries: Clarity and precision in your questions will make it easier for the adviser to understand the issues at hand and enable them to proceed with your request.