Tata AIG Health Insurance Customer Care

Tata AIG Health Insurance is a trusted company with a reliable customer care team that guides and assists its customers throughout the journey. From initiating a claim to resolving their grievances, policy updates, and other details also get proper assistance and attention from the support team. Get complete information on the insurance companies nearest branch offices or contact phone or email details below.

o reach out to Tata AIG Health Insurance’s customer service and support team, you can refer to the following details:

Here are a few of the top services provided by the Tata AIG Health Customer Care team:

• Policy Inquiries and Updates: The customer care team will help understand the policy details, exclusions, waiting periods, and other terms and conditions. Also, inform you about any updates or additional information related to your purchase plan.
• Change in Policy Details: Get support for changing or updating your name or PAN information, address, phone number, or other basic profile details.
• Claim Assistance and Status Check: Insured individuals can get in touch with the customer team to receive guidance on the steps involved in the claiming process and necessary documents. Further, the team can file and track your claim status resulting in quick reimbursements or cashless treatment.
• Premium Payment Assistance: Provides support and assistance with premium payments, i.e., updates on different payment methods available, quick solutions on transaction failure, or setting up auto-payments feature.
• Grievance Redressal: The customer care team helps handle grievances, i.e., issues related to delays in the claim process or service dissatisfaction. In some cases, the issues or concerns are forwarded to higher authorities for quick resolution.
• Policy Renewal: The team will help you with renewal issues, downloading renewal notices, and setting up reminders for renewals so that you don't miss one and enjoy the benefits.
• Network Locator: Easily locate your nearby network hospitals, cashless network garages, or regional offices with the help of a customer care team.

Using the following channels connect with your Tata AIG Health Insurance’s support team at any hour:

• Live Chat Support: Customers can connect with representatives using the WhatsApp Live Chat support feature for immediate assistance. Just send a "hi" to the customer support team at +91-9136160375 and they will offer a quick response. The user-friendly live chat feature also allows customers to share their policy documents and other credentials securely.
• Email Support: Customers can send their detailed issues or inquiries to customersupport@tataaig.com Generally, the support team responds to email inquiries within 24-48 hours with personalized assistance and solutions.
• Ticket Raise: For complex issues, under the self-service portal, customers can raise a ticket and track their status.
• Self-Service Portal: Customers can connect with the support team using the self-service portal to download policies, track claims, and resolve queries.
• Mobile App: Customers can install the mobile app from the Google Play Store or the Apple App Store for support services and other policy details.
• FAQ page: Using the Insurance FAQs, customers can even get solutions to their queries easily.

In order to get offline support from Tata AIG Health Insurance, visit the nearest branch office. Here are the details of Tata AIG’s top region-wise branch offices for your reference:

Connect with an InsuranceDekho advisor for choosing a suitable plan, dealing with claim procedures, or queries related to Tata AIG Health Insurance Plans. Refer to the below-listed details:

Here are the details of Tata AIG's Major City Branches for your reference to connect and consult:

Here are a few things to keep in mind when communicating with the insurer’s support team:

• Policy Details: Make sure you have all the details related to your policy available at your end to avoid any delays.
• Personal Information: Keep your PAN, Aadhaar, Voter ID, and other crucial documents ready so that you can check and update the customer care executive faster.
• Explaining Queries: No need to hesitate or worry; try to be clear and concise in explaining your concerns to the support person.
• Records of Communication: Maintain proper records of your emails sent/received to/from the support team, reference numbers, and other crucial details for future use and reference.

Here are the details to get your concerns addressed on a priority basis by the Tata AIG Health Insurance support team:

• Email them at customersupport@tataaig.com
• Send your concerns and queries on WhatsApp at +91-9136160375
• To file a complaint if not satisfied with the service, call 24X7 Toll free number 1800-266-7780 or 022-66939500 (tolled).
• Write to the head at head.customerservices@tataaig.com if there is no response or resolution that meets your expectations.
• Contact the nearby Grievance Redressal Officer using thesecontact details.