ManipalCigna Health Insurance Customer Care
Customer Service is very crucial in the Insurance sector where policyholders are dependent on their insurers for medical emergency coverage. Customers expect fast and accurate help during their health emergencies and providing that help on time shows the insurer's commitment towards the customers. ManipalCigna provides various ways to connect with their customer solutions team like, text messages, calls, or emails. InsuranceDekho also plays a vital role by guiding the customers to the right path with the queries they face.
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ManipalCigna Health Insurance Customer Care Details
To reach the customer care of ManipalCigna health insurance refer to the details given below:-
Call to Buy | 18001024464 |
customercare@manipalcigna.com | |
ManipalCigna Health Insurance Company Limited 401/402, Raheja Titanium, Western Express Highway, Goregaon (East), Mumbai 400063. | |
For Service | 18001024462 |
For Renewal | 18001024465 |
Services Offered by ManipalCigna Health Insurance Customer Support
The services offered by ManipalCigna are as follows:-
1. Understand the policy:- Customer care helps you understand your policy and what your benefits and exclusions will be.
2. Renewing the current policy:- All queries related to the renewal of the current policy are also solved by customer care.
3. Claim:- ManipalCigna’s customer care provides help with filing and tracking the claim status. The process of claim tracking can also be verified by the customer care team.
4. Changes in the policy details:- Any personal detail changes like the name of the nominee, address, email ID, etc. can also be rectified by customer care.
5. Health Check-ups:- Booking, rescheduling, or canceling your annual health check-ups can be done through the customer care of ManipalCigna.
6. Network locating:- Locating the nearest branch or office of ManipalCigna can be confirmed by customer care.
7. Request tracking:- Any request made by the customer can be tracked with the help of the customer care of ManipalCigna.
Online Support Channels Offered by ManipalCigna Health Insurance
1. Mobile App:- By downloading the myManipalCigna App from the Play Store a customer has access to their details personal and policy-related.
2. Toll-Free Number:- A toll-free number to get clarification on your queries is provided by ManipalCigna, 18001026642
3. Callers from Outside India:- Customers from outside India can also get assistance from customer care on +91 2249854100
4. Expert Assist:- A pop-up assistance is provided on the official ManipalCigna website for faster services by customer care.
Offline Support From ManipalCigna- Major Cities and Branches
To visit the offices of ManipalCigna near you, refer to the addresses given below:-
City | Address | Contact |
Delhi NCR/North | ||
New Delhi | Office No. 607, 6th Floor, Siddharth Palace, 96, Nehru Place, New Delhi, Delhi 110019 | 18001024462 |
Gurugram | 2nd floor SCO No. 12, Sector 14, Gurugram, Haryana 122001 | 18001024462 |
Noida | No. 1 Block H, Zygon Square Plot, 204 2nd Floor, 1A, Sector 63, Noida, Uttar Pradesh 201301 | 18001024462 |
West | ||
Mumbai | Raheja Titanium, 401- 402, Western Express Hwy, Geetanjali Railway Colony, Ram Nagar, Goregaon, Mumbai, Maharashtra 400063 | 18001024462 |
Pune | Subhadra Bhavan, 2nd floor 1240-A, Apte Rd, Shivajinagar, Pune, Maharashtra 411001 | 18001024462 |
Ahmedabad | 401, 4th Floor, Radhika House, New, Netaji Rd, opposite Mayor's House, Ellisbridge, Ahmedabad, Gujarat 380009 | 18001024462 |
East | ||
Jharkhand | Unit No.-5, 2nd Floor, Nile Commercial Complex, Chowk, Hazaribagh Rd, near Kantatoli, Bargaon, Lower Bazaar, Ranchi, Jharkhand 834001 | 18001024462 |
Bihar | 5th Floor, Office No.-505, Kaushalya Estate, New Dak Bungalow Road, Bander Bagicha, Fraser Road Area, Patna, Bihar 800001 | 18001024462 |
Kolkata | Unit No. 18, 4th Floor, 55, Chowringee Rd, Elgin, Kolkata, West Bengal 700071 | 18001024462 |
South | ||
Bangalore | 2nd floor Rajat Tower 4/21, 11th Main 4th Block Landmark:, and, opp. Blackberry, near to Reliance Jewels, Bengaluru, Karnataka 560011 | 18001024462 |
Kerela | Church, 1st Floor Mathewsons Centre Point Mamangalam Above Kotak Mahendra Bank, nr. Mamangalam, Kochi, Kerala 682025 | 18001024462 |
Chennai | 2nd floor, Dr. C. Deivanayagam Complex, 33, Venkatanarayana Rd, T. Nagar, Chennai, Tamil Nadu 600017 | 18001024462 |
Customer Support from InsuranceDekho
InsuranceDekho also helps customers with any queries they might have with either their policy or insurer. For any assistance from InsuranecDekho you can refer to the following details:-
InsuranceDekho Customer Care Contact Details | |
Call Us | 7551196989 |
Email Us | support@insurancedekho.com |
Mail Us |
Girnar Insurance Brokers Private Limited, Plot no.301, Phase-2, Udyog Vihar, Gurugram-122022, Haryana, India |
Tips for Effective Communication with Customer Care
Following these few tips while contacting the insurer or customer care will make the conversation clear and fast:-
1. Policy Details:- Keep all your policy-related details ready on hand.
2. Personal Details:- Having all your details such as PAN number, Aadhaar number, etc ready also helps move the process faster.
3. Explaining queries:- Being precise and clear about your queries will help the advisor understand the problems easily and this will help them move forward with your query.
4. Records of Communications:- Keeping all the records of communication with the customer care operator handy is also essential in certain matters. Records like emails, call records, etc.
ManipalCigna Grievance Redressal Contact Information
To get your concerns or problems handled on an urgent basis you can contact ManipalCigna through the following options:-
1. Email:- headcustomercare@manipalcigna.com
2. (For Senior Citizens):- Seniorcitizensupport@ManipalCigna.com
3. Contact Number:- 18001024462
4. Mail Address:- Grievance Management Cell 401/402, Raheja Titanium, Western Express Highway, Goregaon (East), Mumbai – 400 063.
Grievance Redressal Contact Information For InsuranceDekho
InsuranceDekho also provides customer help on an urgent basis in the following ways:-
1. Email:- support@insurancedekho.com
2. Contact Number:- 7551196989
3. Mail Address:- Plot no.301, Phase-2, Udyog Vihar, Gurugram-122022, Haryana, India.
FAQs
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What is planned hospitalisation?
When you plan your treatment in advance, it is called planned
hospitalisation . The intimation of suchhospitalisation should be given a minimum of 3 days before the date ofhospitalisation . -
What is a cashless claim? Please explain.
In a cashless claim, you need not to pay any amount to the hospital for getting admission and availing treatment. To avail cashless treatment, get medical treatment at network hospitals of ManipalCigna.
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Is cashless claim treatment available at ManipalCigna?
Yes, cashless claim treatment is available at ManipalCigna. To get this benefit, you need to avail treatment at a ManipalCigna network hospital.
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What is the reimbursement claim?
Reimbursement claim means ManipalCigna refunds all the amount incurred during the treatment at a non-network hospital. This is applicable when you don’t find a network hospital in your city and choose to seek treatment at a non-network hospital by paying hospital bills and other amounts from your pocket. After getting discharged, you will need to send all the documents to ManipalCigna to receive the amount.