Care Health Insurance Customer Care

Great Customer Service starts with adapting to a customer-centric approach. Keeping patient safety and their healthcare in mind is of utmost importance, especially in the insurance sector where a lot is dependent on an insurer’s customer care service. With Care Health Insurance, there are multiple ways to stay connected with them to get your queries answered. This also comes with a promise from InsuranceDekho to be by your side whenever you need our assistance.

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Disclaimer : Actual Premium might vary basis your location, age and number of members

Care Health Insurance Customer Care Details

To connect with Care Health Insurance’s customer service and support team, you can refer to the below details:

Call at	+91-8860402452
Email at	customerfirst@careinsurance.com
Mail at	Care Health Insurance Limited, Vipul Tech Square, Tower C, 3rd Floor, Golf Course Road, Sector – 43, Gurugram – 122009, Haryana
For Claim Process Call at	1800-200-4488

Services Offered by Care Health Insurance Customer Support

Here are the top services offered by the Care Health Insurance Customer Care team:

1. Learn about the policy: The team will help with policy details, 80D certificate-related queries, policy terms and conditions

2. Renew your Policy: The team will help you with quick renewal and in downloading renewal notice

3. Claim filing and tracking: Connect with the customer care team to understand the process and file your claim. You may also connect with them to track your claim

4. Change in policy details: Get assistance in changing your basic profile details (address, phone number, email ID), rectify your name or PAN details, rectify nominee name etc

5. Health Check-up: Book, cancel, reschedule or confirm your appointment by simply contacting Care Health Insurance’s customer support team

6. Network Locator: Locate branch office or network hospitals near you through the help of customer care team

7. Track your request: Track last 5 requests made by you or the status of your current request by connecting with Care’s customer support team

Online Support Channels Offered by Care Health Insurance

Connect with Care Health Insurance’s support channels online in the following way:

1. Whatsapp support: Whatsapp Care’s support team with a ‘hi’ to get an instant response at +91-8860402452

2. Customer Mobile App: Download Care Health Insurance’s customer mobile app available on Google Play Store and Apple App Store

3. Chat Bot: Connect with Care’s team via their chatbot on their website

4. Self Help: Connect with the team through Care’s self-help portal to get your queries resolved promptly

Offline Support from Care - Major Cities and Branches

For getting offline support from Care Health Insurance, you can visit their nearest branch office. Below are the details of Care’s top region-wise branch offices for your reference:

City	Address	Contact
Delhi NCR/North
Delhi	Swati, 107-108 situated at 1st floor at Kundan Bhawan Commercial Complex, Azadpur, Delhi, New Delhi, Pincode : 110033	+91-9289454688
Noida	Hariom Singh, 412 & 414, P-3, Krishna Apra Plaza, Sector-18, Noida, Uttar Pradesh, Noida, Pincode : 201301	+91-9289454729
Ghaziabad	Baladatt, SCO 603 & 604, 6th Floor, Ansal Shivam Corporate Tower, R.D.C,Raj Nagar , Ghaziabad, Uttar Pradesh, Ghaziabad, Pincode : 201204	+91-9289454722
Faridabad	SURAJ Kaushal, 1st Floor, Plot no 37BP, WG Tower, Neelam Bata Road, NIT, Faridabad - 121001.	+91-9289454696
West
Mumbai	Prasad Tawade, 2nd Floor, Bhandarkar Bhavan, S.V. Road, Opposite Borivali Railway Station, Borivali West, Mumbai-400092	+91-8527855339
Thane	Rupesh Parab, Krishna Plaza, Wing- A,Office No. 704/6, 7th Floor, Near Thane Railway Station, Naupada Thane (W), Mumbai, Maharashtra, Pincode : 400602	+91-9289454803
Ahmedabad	Digvijay Rana, 3rd EYE VISION, Office no 501, 5th Floor, CTS no. 1457, Opp Shivalik Plaza, Panjarapole, IIM Road, Tal. Sabarmati, Ahmedabad, Gujarat, Pincode : 380009	+91-9289454766
South
Bangalore	Harish N, 4/2, 2nd Floor, OTC Road, Dharmaraya Swamy Temple road, Nagarathpete Bangalore, Karnataka, Bangalore, Pincode : 560002	+91-9289454738
Hyderabad	MD Najar Shareef, C BLOCK on the 2nd Floor, BRIJ TARNAG COMMERCIAL COMPLEX, H.No.6-3-1191/1 to 6-3-1196/2C, Besides Greenland Guest House, Begumpet, Hyderabad, Telangana, Pincode : 500016	+91- 9289454758
Chennai	Sriram S, 1st Floor, No:24, 3, Sardar Patel Rd, behind Basics Showroom Southern Part, Adyar, Chennai, Tamil Nadu 600020	+91-9289454753
East
Kolkata	Sajal Majumder, Unit No-301, 3rd Floor, BL-North, 6, Waterloo Street, P.S Hare Street, Kolkata, West Bengal, Pincode : 700069	+91-9289454682

Customer Support From InsuranceDekho

To connect with an InsuranceDekho advisor for taking a plan or dealing with a claim process or in case of any query regarding Care Health Insurance Plans refer to the details below:

InsuranceDekho Customer Service & Support Contact Information
Call us at	+91-7551196989
Email us at	support@insurancedekho.com
Mail us at	Girnar Insurance Brokers Private Limited, Plot no.301, Phase-2, Udyog Vihar, Gurugram-122022, Haryana, India

Tips for Effective Communication with Customer Care

Here are a few things to keep handy while communicating with a customer care executive or an insurer’s support team:

1. Policy Details: Keep your policy number and policy details ready

2. Personal Details: Keep all your personal details ready like PAN, Aadhaar, Voter ID, etc

3. Explaining Queries: Be clear and concise in explaining your queries to the customer support person

4. Records of Communication: Keep all your records like your emailed data, communicated reference number etc in place for future use

Care Grievance Redressal Contact Information

To get your queries and concerns answered on priority by Care Health Insurance

1. Email them at customerfirst@careinsurance.com

2. Message them on WhatsApp on +91-8860402452

3. Write to their support team at Customer Service, Care Health Insurance Limited, Vipul Tech Square, Tower C, 3rd Floor, Golf Course Road, Sector – 43, Gurugram - 122009

Grievance Redressal Contact Information for InsuranceDekho

To get your complaints and grievances addressed promptly, mail InsuranceDekho at grievance@insurancedekho.com or visit here for more details: https://www.insurancedekho.com/grievance-redressal

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FAQs

What are the different claim settlement options offered by Care Health Insurance?
Care Health Insurance offers cashless and reimbursement claims to its customers. Cashless claims are settled within 6 hours of filing for it and reimbursement claims however take at least 7 days to get settled under Care Health Insurance plans.
How long does it take for Care Health Insurance to settle a claim?
If the policyholder applies for a cashless claim then Care Health settles claims at the time of discharge. However, if the policyholder applies for a reimbursement claim then it will take 15 days after the discharge for the insurer to settle the claim.
Can the policyholder track the status of the claim settlement?
Yes, Care Health Insurance provides easy online access to track the status of the claim made by the policyholder. This helps the customer to be stress-free and helps them avoid unnecessary anxiety. Additionally, InsuranceDekho also offers complete tracking support for checking your policy status or downloading your policy document.
What documents are required while filing for a claim?
The documents required while filing for a claim under a Health Insurance policy are the claim form, medical certificate, diagnosis report, ID proof, discharge card, prescriptions, bills, and FIR (in case of an accident).
What can be done if the claim is delayed or denied by Care Health Insurance?
Contact an InsuranceDekho advisor for any problem during claim filing or settlement. The advisor will help you with your concerns at +91-7551196989 or support@insurancedekho.com.

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User Reviews

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What users are saying

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Multiple types of Health Insur...
It was a smart move to get Care health insurance from InsuranceDekho. Their platform gave me comprehensive details regarding Care's policies, enabling me to make an educated decision. I like Care's broad range of coverage options and dedication to meeting client needs. The assistance I received from InsuranceDekho during the purchasing process was priceless in ensuring that my family and I had the appropriate coverage.
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Care
By Sunil Kumar
On: Jul 02, 2024
Comprehensive Coverage and Opt...
InsuranceDekho offered me a wide range of health insurance plans to choose from, catering to my specific needs and budget. I found Care Health Insurance which covers everything I was looking for at a reasonable premium.
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M
Care
By Muskan Jangra
On: Jul 01, 2024
Great Assitance
My family and I have benefited much from Care Health, and I am grateful to InsuranceDekho for their assistance in selecting the best plan for me. Their wide range of coverage options gives us much-needed protection against unanticipated medical expenses. Their commitment to client satisfaction and their round-the-clock service are impressive. I can rest easy knowing my family's health is adequately taken care of thanks to Care Health.
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Care
By Vishakha Vaid
On: Jun 27, 2024
Best plan choice made through ...
InsuranceDekho has completely changed my perspective on healthcare. They helped me get Care Health Insurance and their comprehensive plans provide coverage for a broad spectrum of medical costs. Their dedication to creating a simple and easy claim procedure is what I value most. Knowing that Care Health has my back and will help me financially in hard times gives me comfort.
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S
Care
By Shivika Singh
On: Jun 25, 2024
Customising plan is simple
It was easy to get Care Health Insurance with InsuranceDekho. My plan was easily customizable because of its user-friendly platform and kind service. I made sure I chose the finest choice for my needs thanks to the advice I received. I'm really happy with how simple the procedure was.
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P
Care
By Priya Aggrawal
On: Jun 19, 2024