Navi Health Insurance Policy Download
Established in 2016, Navi Health Insurance has become one of the top Insurance providers by selling more than 200 crore worth of policies. They have made a reputation for themselves by settling quick cashless claims - usually in less than 20 minutes and have paid out claims worth 100 crore. Navi has a 97% claim settlement ratio and they also offer up to Rs. 1 crore as part of coverage for medical expenses.
The company has a strong and diverse network of more than 11,000 network hospitals. Navi also has a digital app that offers straightforward, reasonably priced, and easily accessible medical financial services and solutions.[1]
Customers should read their policy document carefully since it contains the terms and conditions of the plan they are purchasing. In an emergency, the customer can refer to this paper for guidance.
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What is a Health Insurance Policy document?
A customer's Insurance Plan, which is a binding contract between the insurer and the insured, is detailed in the policy document. A few significant points included in the policy document are as follows:
- Policyholder’s Name
- Policyholder’s contact details such as contact number, email, address, etc.
- Sum Insured of their insurance plan
- The terms and conditions of their plan
- Premium amount and any details related to it
- Customized plan details (riders, add-ons, deductions)
- Purchasing and renewal date
- Details about claim settlement
- Tax Benefit details
- Health Card
- Details and documents submitted during the purchase
Importance of Navi Health Insurance Policy Document
A policyholder may benefit from Navi Health Insurance’s policy document since it contains the following information:
- Sum Insured: The policy document contains information about the policyholder's selected plan's sum insured.
- Details of the Premium: The insurance document also includes information about the annual premium paid for the selected Navi Health Insurance plan. The paper provides the customer with comprehensive details regarding the policy premium, enabling them to stay informed.
- Information on the Coverage: For reference, the policy document contains information about the medical coverage offered by the insurer within the plan selected by the policyholder. This facilitates the customer's claim application process.
- Tax Certificate: For the customer's reference and confirmation, the policy document mentions the tax benefit and its deduction from the premium.
- Add-ons: When renewing or purchasing a plan, customers can personalize it according to their requirements. The policy document contains information about the selected riders and add-ons.
- Claim Settlement Details: The policyholder's paperwork also includes information about the details of any previous claims that have been lodged, settled, delayed, or denied within the plan It also contains details on the no-claim bonus percentage, and overall no-claim bonus received so far.
- Details of Renewal: The policy document contains information about the policy's renewal. There are details about the grace period, how to renew, and other things included.
How to Check Navi Health Insurance Policy Status?
Online Mode
Customers of InsuranceDeKho and Navi Health Insurance can choose to download the policy document in PDF format or check the status of their insurance.
From InsuranceDekho:[2]
Step 1: Access the official InsuranceDekho website and log in.
Step 2: Provide your contact information
Step 3: Download the PDF and see how your policy is doing.
From Navi Health Insurance:
The Navi Health Insurance app, Navi: UPI, Investments, and Loans offers policy downloads.
Offline Mode
You can also use the registered email address support@insurancedekho.com to get in touch with an InsuranecDekho advisor for advice and support in checking the status of your Care Health Insurance Policy.
How to Report Issues Related to Navi Health Insurance Policy?
Resolving problems with the insurance policy can be accomplished by contacting an advisor at Navi Health Insurance via the following channels of communication:
By Navi Health Health Insurance[3]
Contact Number: +91 81475 44555/ 1800 123 0004
Email: insurance.help@navi.com
Mail: Navi General Insurance Limited, Vaishnavi Tech Square, 7th Floor, Iballur Village Taluk, Begur Hobli, Bengaluru, Karnataka- 560 102
Grievance Redressal:[4]
If a customer's grievance is still unresolved, Navi Health Insurance offers Grievance Redressal at gro@navi.com, where they can contact support. Customers will receive immediate assistance by completing the form on the grievance redressal website.
Please call 755-1196 989.
By InsuranceDekho[5]
Email address: insurancedekho.com/support
Postal address: Plot number 301, Udyog Vihar, Phase II, Sector 20, Gurugram, Haryana 122016
Grievance Redressal:[6]
Even after contacting customer service, customers can still use the Grievance Redressal option in the event of an emergency or ongoing issues. The Grievance Redressal Officer of InsuranceDekho can be contacted at grievance@insurancedekho.com. The principal officer of InsuranceDekho can also be contacted by the client at PO_GIBPL@girnarinsurance.com.
References
[1]https://navi.com/
[2]https://www.insurancedekho.com/health-insurance
[3]https://navi.com/insurance/contact-us
[4]https://navi.com/finserv/contact-us/customer-grievance-redressal
[5]https://www.insurancedekho.com/contact-us
[6]https://www.insurancedekho.com/grievance-redressal