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Reliance Health Insurance Customer Care

In the insurance industry, customers rely on their insurers for assistance during emergencies. This becomes more crucial where health insurance is concerned as they require help quickly as the policyholder's health is at stake. Customers rely on accurate and guaranteed assistance during this time. The availability of proper assistance shows the dedication the insurer has toward their customers. Reliance Health Insurance company realizes this as it provides various options to its customers to reach out to them like emails, texts, calls, etc.

In addition to Reliance, InsuranceDekho also helps customers during crises providing them with prompt assistance related to their Reliance Health Insurance claim settlement, renewal, portability, policy download, and status check. InsuranceDekho offers various communication channels to help customers with their issues such as emails, mail, and calls.

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Reliance Health Insurance Customer Care Details

To connect with Reliance Health Insurance Customer Support, reach out to them through the channels mentioned below:-

Call to Buy

+91 2248903009

Call for Assistance with Existing Policy

0 2248903009

Email

rgicl.services@relianceada.com

Mail

Reliance General Insurance, Correspondence Unit, 2nd & 3rd Floor, Winway Building, 11/12, Block No-4, Old No-67, South Tukoganj, Near Madhumilan Square, Indore, Madhya Pradesh, India - 452001​

WhatsApp Number

7400422200​

Senior Citizen Support

+91 22 33834185


Services Offered By Reliance Health Insurance Customer Support


The following are the services offered by Reliance to make their customers stress-free:-

1. Policy Renewal:- Reliance Health provides customers with the renewal notice so that the customers can renew their policy without delays.

2. Policy Centers:- Inquiries related to policy are solved in this segment of self-help. Whether you need help with downloading a policy, obtaining a health card, or attaching a policy to your website, this section will assist you.

3. Claims:- Filing or settling the claim is yet another service offered by Reliance Customer Care. Customers can also get their doubts about the claim process cleared by their claim settlement advisors.

4. Locator:- Reliance Health Insurance also provides help in locating their office branches or network hospitals near you or around the country through their customer support team.

5. Self-Serve:- Wellness solutions, the status of service requests, editing policy details, and creating and tracking the status of service requests can be resolved under this feature.



Online Support Channels Offered By Reliance Health Insurance


1. Video Calls:- Reliance Health Insurance offers customers the benefit of video calls for resolving their issues. Video calls help the advisors understand a customer’s situation better.

2. WhatsApp Texts:- Whatsapp texting is yet another online support tool offered by Reliance Health Insurance which will help clear smaller issues faster.

3. Assistance VoiceBot:- Assistance VoiceBot helps solve issues instantly without any delays by just voicing your concerns.

4. Brobot:- The availability of Brobot is an added benefit to the customer care support provided by Reliance Health Insurance where a customer can select the type of problem faced and get instant replies.


Offline Support from Reliance- Major Cities And Branches

To visit Reliance offices for assistance you can refer to the addresses below:-

NORTH

City

Address

Contact Number

Gurugram

Reliance General Insurance Co. Unit no 306, 3rd Floor Palm Court Building, Sector 14, Gurugram, Haryana 122001.

22 4890 3009

New Delhi

Flat No-10-15, 14th Floor, Vijaya Building17, Barakhamba, New Delhi, Delhi 110001

22 4890 3009

Noida

6th Floor, Wave Silver Tower, 6th Floor Wave Silver Tower Sector 18 Unit No. 24 & 25, Sector 18, Noida, Uttar Pradesh 201301

22 4890 3009

EAST

Bihar

2nd Floor, Grand Yunus Corporate, SP Verma Rd, near Sukriti Apartment, Old Jakkanpur, Lodipur, Patna, Bihar 800001

1800 3009

Jharkhand

4th Floor, Horma Tower, Club Road, Vodyanagar, Shyamali Colony, Doranda, Ranchi, Jharkhand 834001

0 22 4890 3009

Kolkata

5/2 Russel Street, Poonam Building Unit 5B 5th Floor, Kolkata, West Bengal 700071

0 90075 21874

WEST

Mumbai

1,3,4,5th floor, Chintamani Avenue, Western Express Hwy, next to Virwani Industrial Estate, Hanuman Tekdi, Goregaon, Mumbai, Maharashtra 400063

0 22 4890 3009

Pune

6 Ground Floor, Heritage House, A block, Ramabai Ambedkar Rd, Sangamvadi, Pune, Maharashtra 411001

0 22 4890 3009

Ahmedabad

3rd Floor 301 & 302, Titanium One, 301 Near Pakwan Cross Road, Sarkhej - Gandhinagar Hwy, Bodakdev, Ahmedabad, Gujarat 380054

0 22 4890 3009

SOUTH

Kerala

Building, 4th Floor, Eastern Side, Imperial Trade Center, Mahatma Gandhi Rd, Kochi, Kerala 682035

073049 32137

Bangalore

NO.28, 5th Floor, Centenary Building, Mahatma Gandhi Rd, Craig Park Layout, Ashok Nagar, Bengaluru, Karnataka 560025

0 22 4890 3009

Chennai

Door No-12, H2035, 2nd Floor, 15th Main Rd, Anna Nagar West, Anna Nagar, Chennai, Tamil Nadu 600040

0 22 4890 3009


Customer Support from InsuranceDekho

Assistance regarding Reliance Health policy, insurer, or plan is provided by InsuranceDekho through the communication channels given below:-

InsuranceDekho Customer Care Contact Details

Call Us

7551196989

Email Us

support@insurancedekho.com

Mail Us

Girnar Insurance Brokers Private Limited,

Plot no.301, Phase-2,

Udyog Vihar, Gurugram-122022,

Haryana, India


Tips for Effective Communication with Customer Care

1. Communication Records:- Keeping a record of the communication held with customer care can be helpful in certain situations. Record of emails, calls, texts, etc. can help the customer with any future issues.

2. Personal Details:- The personal details related to the policy while speaking to the advisors can be helpful as it will solve the problems faster.

3. Policy Details:- Knowing the details of your policy especially related to the concern faced should be kept handy. It will make the advisor help you in solving your problems quickly.

4. Proper Query Explanation:- Explaining the problem clearly and plainly will help the advisor understand the issues better.


Reliance Grievance Redressal Contact Information

Urgent assistance for any health insurance-related problem is provided by Reliance through the following options:-

1. Email:- rgicl.services@relianceada.com

2. Contact Number:- +91 22 4890 3009

3. Mail Address:- Reliance General Insurance, Correspondence Unit, 2nd & 3rd Floor, Winway Building, 11/12, Block No-4, Old No-67, South Tukoganj, Near Madhumilan Square, Indore, Madhya Pradesh, India – 452001.​

4. Noval Office:- rgicl.grievances@relianceada.com

5. Head Grievance Officer:- rgicl.headgrievances@relianceada.com



Grievance Redressal Contact Information For InsuranceDekho

InsuranceDekho’s grievance redressal helps customers through difficult times and on an urgent basis through the following channels:-

1. Email:- support@insurancedekho.com

2. Contact Number:- 7551196989

3. Mail Address:- Plot no.301, Phase-2, Udyog Vihar, Gurugram-122022, Haryana, India.


Health Insurance News

FAQs

  • What is the customer care number to raise a claim?

    Reliance General Insurance offers toll-free number 1800 3009 to customers for claim process. Just call this helpline number and professionals at the company will help you and make things easy for you.

  • If I am not satisfied with the claim settlement or if the claim is denied, can I file a complaint?

    Yes, you can file a complaint if you feel there is a negligence or lapse on part of the insurance company in processing a proposal.
     

  • Can I check the claim status online?

    Yes, you can check the claim status online on Reliance General Insurance site by providing the policy number or the claim reference number.

     

  • How can I claim benefits under Reliance General Health Insurance policy?

    The treatment expenses can be claimed either through reimbursement or availing cashless service at a network hospital.

  • Does Reliance General Insurance pay the complete amount in case of a cashless treatment?

    The insurance company pays towards all admissible charges up to the limit of your sum insured.

User Reviews

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What users are saying
  • All
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  • Reasonable Costs for Health In...

    Purchasing Reliance health insurance was a simple process because of InsuranceDekho. It was simple to evaluate Reliance's plans on their portal and select the one that best suited my needs. The extensive coverage and reasonable costs that Reliance provided pleased me. With the help of InsuranceDekho, I was able to comprehend the policy details and make the best decision for my needs in terms of health insurance. I appreciate their assistance in getting dependable health insurance.

    K
    Reliance
    By Kiran Verma
    On: Jul 02, 2024
  • Great Customer Support

    Their customer support team was helpful and knowledgeable. They patiently answered all my questions and guided me through the entire process, ensuring I understood everything about my Reliance Health Insurance.

    R
    Reliance
    By Rohit Iyer
    On: Jul 01, 2024
  • User-Friendly process

    Purchasing Reliance Health Insurance was made simple by InsuranceDekho! The platform's user-friendly comparison features made it simple for me to compare various options. They provided excellent customer service, walking me through every step and responding to all of my inquiries. All in all, the encounter went smoothly and satisfactorily.

    S
    Reliance
    By Shreya Chandra
    On: Jun 19, 2024
  • Selection process made easy

    Using InsuranceDekho to get Reliance Health Insurance was a wise decision. Their help was outstanding throughout the entire process, providing me with clear and concise information. The platform made it incredibly simple to compare various plans and select the best one that fit my needs. I'm very pleased with the service and support I received.

    A
    Reliance
    By Aditya Rao
    On: Jun 18, 2024
  • Palak Sharma

    Reliance Health Insurance was always on my radar, but I wasn't sure which coverage was best for me. Thankfully, InsuranceDekho came to the rescue! Their platform made the entire procedure easier. I could compare Reliance Health Insurance plans side by side and comprehend the coverage information without difficulty. With their assistance, I was able to locate a reputable Reliance policy that covered the coverage I required. Congratulations to InsuranceDekho and Reliance for making health insurance simple and understandable!

    E
    Reliance
    By Easy compare and Buying
    On: Jun 06, 2024

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