SBI Health Insurance Customer Care
Policyholders depend on their insurers to seek help during an emergency. When it comes to health insurance, this becomes even more important because the policyholder's health is at risk and they need assistance right away. During this time, customers rely on precise and reliable support. The provision of appropriate help demonstrates the insurer's commitment to its clients. This is acknowledged by SBI Health Insurance, which gives its customers multiple ways to get in touch with them, including calls, SMS, emails, and more.
Customers can get fast support from InsuranceDekho regarding SBI Health Insurance claim settlement, renewal, portability, policy download, and status check, in addition to SBI Health Insurance, during their times of need. InsuranceDekho provides a range of contact channels, including emails, mail, and phone calls, to assist customers with their problems.
Health Insurance Calculator
Whom do you want the insurance for ?
Select the age of all members
- You
Where do you live ?
Choose required Coverage for yourself?
SBI Health Insurance Customer Care Details
Use the channels listed below to get in contact with SBI Health Insurance Customer Support:
Call | 1800 102 1111 |
customer.care@sbigeneral.in | |
SBI General Insurance Company Ltd. 9th Floor, A & B Wing, Fulcrum Building, Sahar Road, Andheri(East), Mumbai 400099. |
|
Health Line | 1800 210 3366 / 1800 210 6366 |
Services Offered by SBI Health Insurance Customer Support
The following are the services provided by SBI Health Insurance:
1. Understanding the Policy: Customer service assists you in determining the benefits and exclusions of your SBI insurance policy.
2. Current Policy Renewal: Customer service also handles any inquiries about current policy renewal.
3. Claim: SBI Health Insurance customer service assists with the submission of claims and monitoring their progress. The customer service personnel can also confirm the claim tracking procedure.
4. Modifications to the Policy's Details: Customer service can also address any changes to personal information, such as the nominee's name, address, email address, etc.
5. Health Check-ups: SBI Health Insurance’s customer service can be used to schedule, reschedule, or cancel your yearly physicals.
6. Network Hospital Locating: Customer service can verify the location of the closest SBI Health Insurance branch or office.
7. Request Tracking: SBI Health Insurance’s customer service can assist you in tracking down any requests you make.
Online Support Channels Offered by SBI Health Insurance
1. Mobile App: Customers can access their personal and policy-related information by downloading the SBI General Insurance Mobile App from the Play Store.
2. Call-Free Number: You can receive help for any problems you are having by calling 1800 102 1111, which is a toll-free number provided by SBI Health Insurance.
3. Quick Assist: SBI Health Insurance offers a service where customers can receive an answer to their inquiries in less than 72 hours.
Offline Support From SBI - Major Cities & Branches
To visit the SBI Health Insurance offices in your area, use the addresses listed below:-
CITY | ADDRESS | CONTACT |
North | ||
Gurugram | SCO 7, 1st Floor, near Mega Mart, Sector 14, Gurugram, Haryana 122001 | 1800 102 1111 |
Noida | Plot No.27, 2nd Floor, Block-N, Sector-18, Noida, Uttar Pradesh 201301 | 1800 22 1111 |
New Delhi | 7b ground floor, Pusa Road, Road, Rajendra Park, New Delhi, Delhi 110008 | 011 6651 1000 |
West | ||
Mumbai | 9th Floor, A & B Wing, Fulcrum Building, Sahar Rd, Ashok Nagar, Andheri East, Mumbai, Maharashtra 400099 | 022 4241 2003 |
Pune | No 289/6/7, 1st Floor, KD Plaza, Jawaharlal Nehru Rd, near 7 Loves Hotel, Ekbote Colony, Mahatma Phule Peth, Swargate, Pune, Maharashtra 411042 | 1800 102 1111 |
Ahmedabad | No 103 to 105, Shukan Business Center CG Road, Swastik Cross Rd, opposite Jain Dairy, Ahmedabad, Gujarat 380009 | 1800 102 1111 |
East | ||
Jharkhand | 5th Floor, Maple Plaza, opposite Road Number 2, Central Ashoka Colony, Harmu Housing Colony, Ashok Nagar, Ranchi, Jharkhand 834002 | 1800 102 1111 |
Bihar | No 401, 4th Floor, Patna One Mall Dak Bunglow Chowk, opposite Bharat Petroleum Petrol Pump, Patna, Bihar 800001 | 1800 102 1111 |
Kolkata | 1st Floor, Horizon Building Road, 57, Chowringee Rd, Kolkata, West Bengal 700071 | 1800 102 1111 |
South | ||
Kerala | 2nd Floor, Maduthikunnel Complex, Above Telichery Kitchen Restaurant, Junction, Kathrikadavu, Kerala 682017 | 1800 102 1111 |
Bangalore | 1st Floor, Rukmini Towers, Platform Rd, near Mantri Mall, Seshadripuram, Bengaluru, Karnataka 560020 | 1800 102 1111 |
Chennai | 3rd Floor, Good Shepherd Square, A Block, Dr MGR Salai, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600034 | 1800 102 1111 |
Customer Support From InsuranceDekho
Customers can also get assistance from InsuranceDekho for any questions they may have about their policy or insurer. You can refer to the following information for any assistance from InsuranecDekho:-[2]
InsuranceDekho Customer Care Contact Details | |
Call Us | 7551196989 |
Email- Us | support@insurancedekho.com |
Mail Us | Girnar Insurance Brokers Private Limited, Plot no.301, Phase-2, Udyog Vihar, Gurugram-122022, Haryana, India |
Tips for Effective Communication with Customer Care
When speaking with customer service or the insurance, keep these few tips in mind to ensure a clear and quick exchange of information:
1. Policy Details: Ensure that you have all the information you need readily available.
2. Personal Information: Having all of your information ready, including your Aadhaar number and PAN number, expedites the process.
3. Explaining the Queries: Clarity and precision in your questions will make it easier for the adviser to understand the issues at hand and enable them to proceed with your request.
4. Documentation of Conversations: In certain situations, it's also crucial to have all of your correspondence with the customer service representative close to hand. Email correspondence, call logs, and so forth.
SBI Grievance Redressal Contact Information
You can use the following methods to get in touch with SBI Health Insurance if you need your issues or concerns resolved right away:
For Service and Queries:
1. Email: customer.care@sbigeneral.in
2. Contact Number: 1800 22 1111/ 1800 102 1111
3. Fax: 1800 22 7244
For Claim-Related Queries:
1. Email: sbig.health@sbigeneral.in
2. Contact Number: 1800 210 3366/ 1800 210 6366
3. Mail: SBI General Insurance Company Limited, 9th Floor, Westport, Pan Card Club Road, Baner, Pune, Maharashtra - 411 045
4. SMS: SMS “HEALTHCLAIM” to 561612 for a callback
Grievance Redressal Contact Information for InsuranceDekho
Additionally, InsuranceDekho offers immediate client assistance in the following ways:
1. Email: support@insurancedekho.com / grievance@insurancedekho.com
2. Contact Number: 7551196989
3. Mail Address: Plot no.301, Phase-2, Udyog Vihar, Gurugram-122022, Haryana, India.
FAQs
-
-
How long does it take for SBI Health Insurance to settle a claim?
Claims are resolved by SBI Health Insurance in 30 days or less.
-
Can I track the status of my claim online through SBI Health Insurance's website?
Yes, you can track your claim status on SBI Health Insurance's official website.
-
What documents are required to file a claim with SBI Health Insurance?
The following documents are required to file a claim, a copy of the claim intimation, original hospital bills, payment receipts, detailed hospital bill breakdown, and pharmacy bills.
-
What steps should I take if my claim with SBI Health Insurance is denied or delayed?
If your claim is delayed, the first step you need to take is to get in touch with your insurance provider for a follow-up regarding your claim request.