Tata AIG Health Insurance

Tata AIG is one of the biggest health insurance companies in India. Tata AIG is formed by the alliance between TATA Group and American International Group (AIG). The company started its operations on January 22, 2001, and celebrated its 21st anniversary in 2021. Known for its innovative products and services, Tata AIG offers a wide range of general insurance products like home insurance, motor insurance, travel insurance, health insurance, rural-agriculture insurance etc.

About Tata AIG Health Insurance

Tata AIG Health Insurance is a reputed health insurance provider in India. They work efficiently to provide service to their customers and offer a wide range of health insurance products to cater the needs of different individuals. Tata AIG has covered the lives of 5 Cr+ customers and it has 11,000+ network hospitals.

Go through the key metrics of Tata AIG Health Insurance from the table below:

*The claim settlement ratio is a metric used to evaluate insurance companies based on the number of claims they resolve. The claim settlement ratio is determined by calculating the percentage of claims received and the amount of claims settled. If the company's claim settlement ratio is greater than 85%, it is appropriate to purchase an insurance policy.

** Solvency ratio is used to calculate the financial stability of the company. It is used to measure whether the company is capable of paying its long-term debt or not.

There are two ways through which you can purchase the Tata AIG Health Insurance policy- online on TATA AIG or through InsuranceDekho or through InsuranceDekho assistance.

Purchase Tata AIG Health Insurance Policy via the Insurer’s Website

Please follow the given below process for purchasing Tata AIG Health Insurance from its official website:

Step 1: Visit the Tata AIG Health Insurance Website

On your search engine open the Tata AIG health insurance website and visit the health insurance section.

Step 2: Fill in the Required Details

Fill in the basic information required such as date of birth, name, contact number, email address and pincode.

Step 3: Choose a Plan

Choose the plan and modify it by choosing the sum insured and riders according to your needs.

Step 4: Read the Terms and Conditions

Go through the terms and conditions of the policy and read carefully before purchasing.

Step 5: Make Premium Payment Online

After reviewing the plan go to the payment option and choose the payment option according to your convenience and make payment.

Tata AIG always sticks to its commitment and provides more than customer expectations. They have an easy and effective claim settlement process through which they settle the claims of their customers.

• Planned Treatment: For planned treatment, you have to inform the company claims department 48 hours before your hospitalisation.
• Emergency Hospitalisation: In the case of emergency hospitalisation, you have to inform them within 24 hours after hospitalisation.
  Treatment at the network hospital will be cashless and at non-network, it will be reimbursed.

Awards and Achievements of Tata AIG Health Insurance

• TATA AIG General Insurance has won the Best Use of AI - (General Insurance) award at the 2nd Edition BFSI Leadership Awards 2024
• Tata AIG General Insurance Company has been honoured with the Workplace Safety Award 2023, presented by the Bombay Chambers of Commerce
• Tata AIG won a silver award for excellence in creating a culture of continuous learning and upskilling, at the Human Capital Awards 2022

To connect with the Tata AIG Health Insurance customer service and support team you can:

• Connect on WhatsApp at - 9136160375
• You can also download the mobile app of Tata AIG
• Call at 24/7 toll-free number - 18002667780
• Email at- customersupport@tataaig.com

You can also connect with InsuranceDekho's Customer Support Team by sending an email to support@insurancedekho.com or by calling +91-755 1196 989.

Complaints & Grievance Redressal

Tata AIG has a well-settled grievance cell which will help you in addressing your concerns. There are two levels in which you can contact for complaints:

Level 1: write to manager.customersupport@tataaig.com

Level 2: If your complaint is not resolved then contact the Head - Customer Services at head.customerservices@tataaig.com

InsuranceDekho Grievance Redressal

You can also contact the InsuranceDekho grievance cell at :

grievance@insurancedekho.com . Or Contact Number: 7551196989

Ques 1. Does Tata AIG provide health insurance?

Ans. Yes Tata AIG provides health insurance with the 11,000+ network hospitals where you can get cashless claims.

Ques 2. Which diseases is covered in Tata AIG health insurance?

Ans. Tata AIG health insurance covers critical illness, congenital diseases and covid-19.

Ques 3. Is 5 lakh medical insurance enough?

Ans. 5 lakh medical insurance is considered as the affordable plan in which the premium amount is less than other plans. This plan is sufficient to get coverage for emergency hospitalisation and to get a claim for treatment of less than 5 lakh.

Ques 4. What is the claim settlement ratio for Tata AIG?

Ans. The claim settlement ratio of Tata AIG is 96.70%.

Ques 5. Is Tata AIG cashless?

Ans. Yes you can get cashless claims at the network hospitals of Tata AIG.

Ques 6. How can I claim mediclaim in Tata AIG?

Ans. To claim your mediclaim in Tata AIG you have to submit all the original hospital bills and required documents to the claim department after getting discharged.

Ques 7. Which surgery is not covered by insurance?

Ans. Surgery that is related to cosmetics and is done to enhance your appearance are not covered by health insurance.

Ques 8. How long does it take for Tata AIG claim settlement?

Ans. Tata AIG generally takes 21 days to settle its claim for its health insurance after all documents are processed.

Ques 9. What is the entry age for adults in the Tata AIG Medicare Plan?

Ans. The Minimum entry age for adults in Tata AIG is 18 years and the maximum is 65 years.

Ques 10. Is hair treatment covered by insurance?

Ans. As per the terms and conditions hair treatment comes under cosmetic treatment and the company does not provide coverage for those treatments that are done to enhance your appearance.