SBI Health Insurance Policy Download
SBI General Insurance was launched in the year 2009 [1] as a joint venture between the State Bank of India (SBI) and the Insurance Australia Group (IAG). In the year 2020, IAG sold its stakes making SBI own 70% of the stakes in the company, Napean Opportunities LLP (Premji Invest affiliate) 16.01%, Honey Wheat Investment Ltd. (an entity forming Warburg Pincus Group) 9.99%, PI Opportunities Fund-1 2.35% and Axis New Opportunities AIF-I 1.65% stake in the company. [2] The SBI General Health Insurance company has a claim settlement ratio (CSR) of 66.08% [3] and has served over 55.55 crore customers so far. By reading the contents of this page, you will be able to understand what is policy download, how to access your health insurance policy documents, how to download your SBI General Insurance’s health policy, and how to resolve your policy-related queries through SBI and InsuranceDekho.
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What is a Health Insurance Policy Document?
A health insurance policy document is a document that establishes a legally binding agreement between the insurance company and the policyholder. This document is crucial to validate your policy and may contain the following data:
- Policyholder’s name,
- Contact details (phone number, address, email ID),
- Terms and conditions of policy,
- Sum insured or the amount of coverage that a policyholder is getting within the plan,
- Premium amount to be paid monthly/annually
- Additional riders and opted add-on details
- Effective date of policy initiation and renewal
- Tax certificate
- Claim process
- Proposal details
- Health card
Importance of SBI Health Insurance Policy Document
Your SBI health insurance policy document is extremely important, the reasons are mentioned below:
- Dispute Resolution: In case you disagree with any kind of insurer, this policy document will serve as a reference point for conflict resolution.
- Proof of Coverage: This policy document also serves as a document of proof for the total sum insured or coverage being given to you as part of the contract between you and the insurance company.
- Understanding Your Benefits: The policy document is a document that serves as a reference for understanding all the benefits that you may receive as part of your policy agreement.
- Protection Against Fraud: To ensure you are protected against any fraud at the time of claim settlement, this policy document is crucial.
- Educational Tool: A policy document has various nomenclature and jargon listed that are used in the insurance sector and which will be important for you to understand your policy better.
How To Check SBI Health Insurance Policy Status And Download Policy PDF?
Online Mode
To check your policy status or to download your SBI health insurance policy PDF, either visit InsuranceDekho or SBI General Insurance’s website. The steps for both are listed below:
Check Policy Status or Download Policy PDF on InsuranceDekho
Step 1: Log on to InsuranceDekho’s Website
To check your policy status or download a policy PDF through InsuranceDekho, click on the ‘My Login’ button visible on the top right of the main page when you visit www.insurancedekho.com
Step 2: Enter Mobile Number & OTP
Enter your mobile number and OTP verification code
Step 3: Check The Status or Download Policy PDF
Once you enter the dashboard, you can select the option to check the status of your policy or download the policy PDF. You can also track your 5 previous service requests from the same portal.
Check Policy Status on SBI General Insurance Website
Step 1: Visit SBI General Insurance’s Download Policy Page
Visit the download policy page of the insurer. Enter your policy number, date of birth, enter the captcha, and press next. [4]
Step 2: Check Policy Status or Download Policy PDF
You will now be redirected to the dashboard from where you can check your policy status. Additionally, you can also click on the Quick Links tab on the extreme right of the page and click on policy download to be redirected to the customer portal where you can write to the customer care team for assistance.
Offline Mode
To check the policy status or to download the policy PDF of SBI General’s health insurance, connect with InsuranceDekho’s support team: support@insurancedekho.com
SBI Health Insurance Top Up List
- Family (1)
- Individual (1)
- Top-up (1)
Name of Plan | Sum Insured | |
Arogya Top up PolicyMin: 3 Months; Max: 65 Years | 1 Lakh | Check Premium |
Important Details in a Policy Document
Your SBI General Insurance Policy document can help you with the following:
- Coverage Details: You can review and verify your coverage details with the help of your policy document.
- Sum Insured: You can also check the information regarding the total annual sum insured available to you under your insurance plan through your policy document.
- Tax Exemption Receipt: To save taxes under Section 80D of the Income Tax Act, refer to the tax exemption receipt that you receive with your policy document.
- Policy feature details: Your policy document also contains details of the features associated with your policy and important factors to keep in mind during claim settlement.
- Add-ons and Riders: In case you have opted for some add-ons or riders, those are listed in your policy document.
- Renewal Details: The date of renewal of your policy can also be found in your policy document. It is important to make note of it for future reference at the time of renewal.
How to report issues related to your SBI Health Insurance policy?
To report issues related to your SBI health insurance policy, refer to the following [5]:
- Call on 1800-102-1111
- For claims-related queries, contact their toll-free number 1800 22 1111, or SMS "CLAIM" to 561612 and get your claim number/reference number
- You can visit the Contact Us page on SBI General Insurance’s website and select from the options below:
- Quick Assist: Quick Assist will redirect you to the customer portal where you can share your queries.
- Queries & Suggestions: Click on the queries and suggestions button to get to the form page where you can add your details and share your queries in the remarks section, enter the captcha, and submit your queries.
- View Location Map: You can also choose to visit the nearest branch office by clicking on the view location map button.
If a case arises where you are not satisfied with the customer service of SBI General Insurance, you can reach out to their grievance and redressal team below:
- For grievance redressal mail to head.customercare@sbigeneral.in
- For grievance redressal of Senior Citizens, write at seniorcitizengrievances@sbigeneral.in or call on the Toll-Free number 1800 22 1111 / 1800 102 1111 Monday to Saturday (8 am - 8 pm)
- Connect with the Grievance Redressal Office at gro@sbigeneral.in or contact Mr. Virag Mishra at 022-45138021.
You can also get assistance from InsuranceDekho by connecting through the details shared below:
- Email support@insurancedekho.com
- Call InsuranceDekho's helpline at 755 1196 989
You may also choose to connect with Mr. Rohit Khurana, the Grievance Redressal Officer, at grievance@insurancedekho.com.In case your issue persists, you can escalate it to the Principal Officer at PO_GIBPL@girnarinsurance.com. Visit our Grievance Redressal page to learn more.
Official Website of SBI General Insurance
For more details on the SBI General Insurance policy document, visit
References
- https://www.sbigeneral.in/about-us
- https://www.sbigeneral.in/
- https://www.insurancedekho.com/health-insurance/companies
- https://www.sbigeneral.in/policyprint/healthpolicyothers
- https://www.sbigeneral.in/contact-us