ManipalCigna Health Insurance Claim Settlement

The claim settlement ratio of ManipalCigna Health Insurance is derived by dividing the total claims settled by the total claims received X 100. For Example, if a company has received 10,000 claims and from that they have settled 9,500 claims then the CSR will be (9,500/10,000*100) 95%.

The claim settlement ratio for the year 2023-24 of ManipalCigna health insurance is 99%.

The claim settlement ratio plays an important role in choosing health insurance, it is the metric which shows the ratio of claims approved and settled by the insurer. CSR shows the company's ability to pay claims to its customers in a given fiscal year.

You should compare the CSR of different companies before buying any policy and choose the health insurance company with a high claim settlement ratio. A high claim settlement ratio shows that the company is paying claims to its customers when they need it.

Please follow the below-mentioned steps to file a claim with Manipal Cigna Health Insurance:

How To File a Claim

Step 1:- Initiation

Initiate your claim by reaching out to ManipalCigna Health Insurance or InsuranceDekho and inform them about your pre-planned appointment or emergency hospitalisation.

• You can contact ManipalCigna support atcustomercare@manipalcigna.com or give the ManiplCigna Health Insurance customer service team a call at their toll-free number 18001024462.[1]
• To reach an InsuranceDekho representative, please call our customer support number 7551196989 or send us an email at support@insurancedekho.com

Step 2:- Verification

Verification of the document will be done by the claim team of ManipalCigna Health Insurance. After verification if everything is right and according to the terms and conditions of the company then your claim will be processed.

Step 3:- Tracking

You can track your claim by visiting the website of ManipalCiga and you can know the status of your claim from there. You may also contact the customer support agent of InsuranceDekho.

Details to be Filled in the ManipalCigna Health Insurance Claim Form

There are two forms which are to be filled out before filing the claim with ManipalCigna Health Insurance and the below-listed details are required in both forms:[2]

ManipalCigna has a 8700+ network hospitals in which you can get cashless treatment and in non-network hospitals, you will get reimbursement from the insurer after filing the claim. There are procedures for filing both cashless and reimbursement claims which you will get to know from the below points.

Cashless Claim

To file a cashless claim follow these steps:[3]

STEP 1:

For planned hospitalisation inform your insurer before 48hrs of admission.

For emergency hospitalisation inform your insurer within 48 hrs after admission.

STEP 2:

Go to the hospital desk and ask TPA for a cashless hospitalisation form and fill it out.

STEP 3:

After filling out the form TPA will verify your documents.

STEP 4:

After document verification, if everything is fine then you will get access to cashless hospitalisation.

NOTE: Policy terms and conditions will be applied to benefits, inclusions and exclusions. Cashless or reimbursement claims will not be given, if you will go to the hospital which is excluded by the company.

Reimbursement Claim

To file a reimbursement claim follow these steps:

STEP 1:

Download Form A and Form B from the ManipalCigna website by clicking on the claim process.

STEP 2:

Fill out both the Forms according to the instructions given in it and attach the required documents mentioned in it.

STEP 3:

Submit all the documents by visiting the nearest branch of ManipalCigna.

STEP 4:

After verification of the documents given by you your claim process will start.

Once the process starts your reimbursement amount will be credited to your registered bank account.

ManipalCigna Health Insurance Claim Settlement Time

The Insurance Regulatory and Development Authority of India (IRDAI) states that it typically takes an insurer 30 days from the date of payment or the filing of claim documents to settle a claim.

To get support and claim assistance you can contact at the below-given details:

Retail Customers: 04068178534

Email: customercare@manipalcigna.com

To get claim assistance and support from InsuranceDekho you can:

• Email:- support@insurancedekho.com
• Contact No:- +91-755 1196 989.

1. Reimbursement & Cashless Claim Process | ManipalCigna[1]
2. Reimbursement & Cashless Claim Process | ManipalCigna [2]
3. Reimbursement & Cashless Claim Process | ManipalCigna[3]
4. Track Your Health Insurance Claim Status Online | ManipalCigna[4]
5. Retail Customers: 04068178534