Magma Car Insurance Claim

Claim is the right given to the policyholders by the insurer. It allows the insured to claim compensation for the damages incurred after an accident. Depending upon the type of policy, the policyholder will get a certain claim amounts as reimbursement for the expenses. Magma offers a stress-free claim settlement process, which comes in both the cashless and reimbursement form. The cashless services are extended to the policyholder through the vast network of the company’s 4,000 authorised garages.

Documents Required For Magma Car Insurance Claim Settlement

• Filled and duly signed claim form
• Registration Certificate (RC) of the insured vehicle
• Driving license of the driver
• FIR, if accident reported to the police (in case of theft or serious injury/damage/death)
• Estimated cost of repairs
• KYC documents
• Fitness Certificate of the vehicle
• Road permits of the vehicle
• Original repair invoice with payment receipt (for reimbursement claims)
• Original policy document (in case of theft)
• Non Traceable certificate (in case of theft)
• Original vehicle registration certificate

How To Make A Cashless Magma Car Insurance Claim

Step 1) Inform Magma

Get in touch with Magma after an accident. Call at the toll-free number 1800 266 3202 to inform the representative about the accident and also provide all the information available with you at that moment. Seek for immediate medical aid if the accident has resulted in a serious injury of self or a third party.

Step 2) Claim Initiation

Ask the representative on the call to register your claim request. You will receive a claim reference number, which will be needed for future references. The claim can also be registered from the company’s official website. Click on ‘More’ tab present on the homepage and then select ‘Claims’. Choose ‘Private Car’ from the menu and then click on ‘Continue’. Enter Insured Name, Insured Mobile No, Policy No and Cover Note-EICN No and then click on ‘Search’. The policy details will be displayed on the next page after which you can submit the claim initiate request.

Step 3) Survey Of Vehicle

Don’t move your vehicle from the accident’s spot without taking prior authorization from the company. A surveyor will be arranged for an inspection of the damages caused to the vehicle.

Step 4) Documentation

Look out for a towing service to move the vehicle to the nearest authorised garage. Submit all the necessary documents to the surveyor and get your vehicle repaired.

Step 5) Claim Settlement

The claim amount will be settled directly with the workshop. You can take your vehicle home after paying your part of liabilities.

How To Make Reimbursement Magma Car Insurance Claim

Step 1) Intimate Magma

Inform Magma about the accident. Reach by calling the toll-free number 1800 266 3202 and inform the representative about the accident. Take immediate medical aid if the accident results in a serious injury of self or a third party.

Step 2) Claim Initiation

The representative will register your claim and you will receive a claim reference number, which will be needed for future references. Alternatively, you can click on ‘More’ tab present on the homepage and then select ‘Claims’. Choose ‘Private Car’ from the menu and then click on ‘Continue’. Enter Insured Name, Insured Mobile No, Policy No and Cover Note-EICN No and then click on ‘Search’. The policy details will be displayed on the next page after which, you can register your claim.

Step 3) Survey Of Vehicle

The company will send a surveyor for inspection of the damaged vehicle. Don’t get the vehicle repaired without taking prior authorization from the company and without completion of the inspection.

Step 4) Documentation

Look out for a towing service to move the vehicle to the nearest garage of your choice. Submit all the necessary documents to the surveyor and get your vehicle repaired.

Step 5) Claim Settlement

Pay the entire cost of repairs and submit the bills/invoices to the surveyor. The company will reimburse you with the claim amount within 30 days of completion of all formalities.

• Accident happened while the car was being driven under the influence of intoxicants or drugs.
• Much delay made in intimating Magma about the accident.
• Vehicle has been taken to the garage without getting it inspected by the surveyor.
• Incorrect details entered in the claim form.
• Vehicle was being used for a purpose other than specified in the policy.

Magma No Claim Bonus

Magma General Insurance offers No Claim Bonus at the time of renewal if they do not raise any claim during the policy period. It is a reward for policyholders for their safe driving which leads to a claim-free year. The benefit is offered in terms of discount which ranges from 20% and accumulated with consecutive claim-free years up to maximum 50%. This discount lowers the premium cost of your car insurance policy for the next year and is given to policyholders provided they renew their insurance plans within 90 days of the expiry date of the policy.

The NCB is applicable only on a standalone own-damage car insurance plan or own-damage premium component of a comprehensive car insurance policy. It is a transferable benefit as it is provided to the policyholder and not to insured cars, which allows the policyholders to transfer all the benefits of no claims bonus while buying a new car by selling the old one or even if you port your car insurance policy to another insurance company. To retain the No Claim Bonus benefit, you can opt for a NCB Protection add-on cover which secures your bonus even after making a claim.