Raheja Qbe Car Insurance Claim

A car insurance claim refers to the official request which a policyholder makes to his/her insurance company to disburse the required claim amount in an event of loss/damage/liability incurred by the policyholder. Raheja QBE General Insurance offers a quick and easy claim settlement process.

Documents Required For Raheja QBE Car Insurance Claim Settlement

• Duly filled and signed claim form
• Car’s Registration Certificate (RC)
• Driver's licence
• Copy of FIR, if applicable
• Original receipt/bills of repairs (in case of reimbursement claim)
• No Trace Report (in case of theft)
• Insurance Policy document
• No Objection Certificate (NOC) from financer in case of total loss and theft
• Discharge Voucher

How To Make A Cashless Raheja QBE Car Insurance Claim

Step 1: Registration of Claim

The first and foremost step is to inform the insurance company about the accident/mishap. You can raise a claim request with the Raheja QBE by calling at their toll-free number 1800-102-7723. Upon successful registration of the claim, the insurance company will give you a claim registration number.

Step 2: Survey Of Car for Damages

Raheja QBE General Insurance will arrange a surveyor for you who will visit the spot of accident/mishap and assess the damage suffered by your car. At this step, you need to furnish the documents mentioned above for the claim process.

Step 3: Get Your Car Repaired

After receiving a go ahead from the surveyor, you can get your car towed to the nearest garage registered with Raheja QBE General Insurance to get your car repaired.

Step 5: Claim Settlement

Since, you have visited a Raheja QBE authorised garage, the entire claim settlement process will be a cashless process under which the insurer will pay the repair cost to the garage directly subject to the authorised claim amount. You are only liable to pay for the compulsory deductible and voluntary deductible if opted for at the time of policy purchase. Applicable depreciation will also be charged to you in case you do not have a zero depreciation cover.

Step 1: Intimate The Insurer

Inform Raheja QBE General Insurance about the accident/mishap and request a claim initiation for your insured car. You can reach the insurer by calling their customer care helpline at 1800-102-7723. The insurer will register your claim and provide you with a claim registration number.

Step 2: Inspection For Damages

Raheja QBE will send a surveyor at the place of accident/mishap for an inspection of the damaged insured car. Please note that inspection of damages is a mandatory requirement before the repairs for successful claim disbursal. Submit the documents asked by the surveyor.

Step 4: Towing Of Vehicle

Tow your vehicle to a garage of your preference. You can also request the insurer to arrange a towing service. Towing charges will be applicable as per terms and conditions of the insurer.

Step 5: Reimbursement Of Claim

Get your car repaired at the garage and make a payment of the entire repair cost to the garage. To initiate a reimbursement with the insurer, submit all the required documents to it along with original repair bills. The insurer will disburse the claim amount after receipt of all the documents after factoring deductibles.

Common Claim Rejection Reasons

Following are some come scenarios/reasons which result in the rejection of a claim by the insurer:

• When the insured’s car is driven under the influence of intoxicants.
• Occurrence of an accident due to rash driving/negligence or of the driver.
• When the car was being driven without a valid driver’s licence and Registration Certificate.
• Delay made by the policyholder in intimating the insurer about the accident/mishap.
• Repair of insured vehicle without permission and proper inspection of the vehicle by the insurer.
• Mismatch of details in the claim form against the documents submitted.

Raheja QBE No Claim Bonus

When it comes to car insurance, everyone wants to own it at affordable prices. However, no matter how much your insurance policy costs, you can always reduce your premium by earning No Claim Bonus (NCB). It is a reward offered by the insurance companies to its policyholders for making no claim during the policy year. This benefit is provided as a discount which is applied to the next year’s premium of the standalone own-damage car insurance premium or own-damage component of comprehensive car insurance. The benefit ranges from 20% and can go up to a maximum of 50% with every consecutive claim-free year.

The benefit of No Claim Bonus is always proffered to policyholders and not their insured vehicles as it is provided for making no claim which could be achieved with safe driving. On this note, policyholders can transfer the NCB while buying new cars after selling old ones or switching to another car insurance company. However, it is recommended to avoid raising any claim in a policy year by bearing minor damage expenses to secure the No Claim Bonus benefit, but it is not always possible for everyone. Therefore, policyholders can opt for an NCB Retention add-on cover to secure this benefit, even after making a car insurance claim.