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Kotak Secure Shield Health Insurance User Reviews

122 reviews Rate This
Kotak
Highlights
Cashless Approval TATWithin 35 minutes
Claim Settlement Ratio97%
Network Hospitals9,450+
Pre-existing Waiting Period4 year
Special BenefitsNo Capping on Room Rent
Starting Premium for Rs. 5 lakhs SIRs. 489/month

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Rating of Kotak Secure Shield
4.0
Based on
33 User reviews
  • Wide coverage, low premium plan by kotak

    I found Kotak Secure Shield to be very good. An excellent plan, it gives you cover for critical illnesses without paying a high premium. This plan also comes with benefits like loss of job, child education benefit, personal accident benefit, and others.

    S
    Sanjay Kumar Sharma
    On: Oct 04, 2019
  • Health insurance everyone should go for

    Kotak plans have always been the best. Kotak Secure Shield is no exception. The plan is superb as it covers you for critical illnesses, personal accident benefit, child education benefit and what not. The premium is affordable. Even, loss of job benefit is available with this plan. Highly recommended!

    M
    Maneesh Kumar Singh
    On: Sep 25, 2019
  • Highly recommended plan

    My previous health insurance policy experiences had been bad. All thanks to InsuranceDekho i purchased Kotak Secure Shield. Not only the policy covers unforeseen medical expenses, but also provides various benefits. The main highlight of the plan is its coverage for critical illnesses. Personal accident benefit, child education benefit, loss of job benefit are a plus.

    S
    Sameer Shukla
    On: Sep 25, 2019

FAQs

  • Why should I buy a health insurance policy from Kotak General Insurance?

    Kotak General Insurance is an ideal choice for both, individuals as well as families that wish to invest in health insurance without breaking their bank. Reasons that make the insurer different than the others include customer-centric operations, customised products and services, digitally enabled processes, efficient claims handling, strong management practices, team of experienced professionals, and others. Talking specifically about policies, the insurer provides comprehensive coverage against the expenses of medical treatment in case of medical emergencies, and that too at a low premium.

     

  • How to buy and apply for Kotak Mahindra health insurance policy?

    To apply for and purchase a Kotak Mahindra health insurance policy online, you can either visit the official website of Kotak General Insurance or at InsuranceDekho. If possible, you can also visit the nearest branch of Kotak General Insurance and uncover more about different policies offered and learn about their purchase in a detailed manner.

  • What are the health insurance policies offered by Kotak General Insurance?

    Under its health category, Kotak General Insurance offers plans such as Kotak Secure Shield, Kotak Health Premier, Kotak Health Care, Kotak Accident Care, and Kotak Health Super Top Up. 

  • Does Kotak General Insurance offer critical illness cover?

    Yes, Kotak General Insurance provides comprehensive coverage for 18 types of critical illnesses under its Kotak Secure Shield policy.

  • What is the Claim Settlement Ratio of Kotak General Insurance?

    The Claim Settlement Ratio of Kotak General Insurance for FY 2019-20 is 75.45%.

Claim Process at Kotak Mahindra Health Insurance

  • Network Hospital
  • Non-Network Hospital
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation within 24 hours and for planned hospitalisation intimate within 48 hours prior to admission.
  • 3

    Claim Processing

    Fill in the pre-authorisation form and hand it over to hospital's insurance/TPA desk to initiate claim request.
  • 4

    Claim Settlement

    Once your request is approved, claim is settled. If not approved, claim for reimbursement after discharge.
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation within 24 hours and for planned hospitalisation intimate within 48 hours prior to admission.
  • 3

    Claim Processing

    Submit claim form with original documents such as doctor’s reports, hospital bills, diagnostic tests, etc.
  • 4

    Claim Settlement

    Once your request for reimbursement of expenses is approved, the claim will be settled.

Kotak Mahindra Health Insurance Contact Details

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