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Kotak Secure Shield Health Insurance User Reviews

122 reviews Rate This
Kotak
Highlights
Cashless Approval TATWithin 35 minutes
Claim Settlement Ratio97%
Network Hospitals9,450+
Pre-existing Waiting Period4 year
Special BenefitsNo Capping on Room Rent
Starting Premium for Rs. 5 lakhs SIRs. 489/month

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Rating of Kotak Secure Shield
4.0
Based on
33 User reviews
  • Supportive Customer Service

    InsuranceDekho's customer service team is not only responsive but also empathetic, which makes a big difference during stressful situations. I received three timely help on numerous occasions for my Kotak General- Kotak Secure Shield Policy.

    T
    Taposh Ghosh
    On: Sep 15, 2023
  • Accessible Network of Hospitals

    On a friend’s recommendation, I bought the Kotak-Kotak Secure Shield. I am so happy and relieved to know that InsuranceDekho has an impressive network of hospitals and healthcare providers. It's reassuring to know I can access quality healthcare when needed.

    H
    Harsh Agarwal
    On: Sep 08, 2023
  • Received good assistance

    I was new to InsuranceDekho for buying insurance plans. I was not only informed about how the Kotak General- Kotak Secure Shield would suit my needs well but also I was told about its claim process and other details in a complete manner. A big thanks to the team here for supporting me in every way. 

    S
    Sagar Lal
    On: Aug 07, 2023
  • Perfect Fit for My Family's Health Needs

    InsuranceDekho offered a health insurance plan that perfectly fits my family's needs. The Kotak General- Kotak Secure Shield Policy provided coverage for all family members, giving us the peace of mind we sought.

    S
    Sagar Kathuria
    On: Jul 25, 2023
  • Cost-Reliable Health Insurance Plan

    I always thought of securing me and my family financially. While searching I found Kotak General- Kotak Secure Shield listed on the official website of InsuranceDekho. The health plan was offering great benefits at an affordable price. Besides this, the company has an informative website and other facilities that made my purchase of a health insurance plan quick and easy.   

    A
    Ayesha Nasim
    On: Jul 12, 2023
  • Must BuyMust Buy

    Why to Buy Health Insurance Policy Online from InsuranceDekho

    • Tax benefit upto 75,000*
    • Claim support everyday 10AM-7PM
    • 80 Lacs+ happy customers
  • Marvellous Services

    I bought the Kotak General- Kotak Secure Shield from InsuranceDekho. The health plan and the help offered by the company were appreciable. Some of the features like WhatsApp communication, chatbot feature, and policy tracking facility were great. I am pleased to secure myself and my family financially against maximum critical illnesses.

    S
    Shivanshu Apte
    On: Jun 29, 2023
  • Affordable Financial Protection

    It was easy to purchase a health insurance plan from InsuranceDekho. I bought the Kotak General- Kotal Secure Shield from their online platform. The insurance advisors of the company explained all the policies available in detail. It was very easy for me to compare the plans and choose the best for myself. My heartful thanks to the company for helping me in buying the best health insurance plan. 

    A
    Aviraj Chandra
    On: Jun 16, 2023
  • Saved my savings

    Kotak Secure Shield Plan is a great option for anyone who wants a safe, secure cover for critical illnesses. This policy is very much affordable and covers me for 18 types of critical illnesses, procedures & medical events. Without spending too much, i am getting covered for personal accident, loss of job benefit and more as well.

    H
    Hemant Pandey
    On: Feb 11, 2020
  • Great experience as of now

    I want to thank insurancedekho for helping me get this cover. Must say that i made the right choice because the plan gives good cover at less premium rates. I am covered for 34 critical illnesses, surgical procedures and others. The policy period is flexible. Child education benefit is also available.

    H
    Harshit Johri
    On: Feb 07, 2020
  • New experience but good

    I am a very new customer of this plan. I have had kotak plans before, but this one is new because of critical illness cover. I am satisfied with the policy because it is covering me for loss of job benefit, child education benefit, personal accident benefit, and other features that are hard to get in other plans.

    N
    Neha Patil
    On: Feb 03, 2020
  • Exceptional plan

    It was after my friend’s recommendation that i purchased this policy. I am quite satisfied with the cover i have received for critical illnesses at such less premium cost. I would like to invest further in kotak in the future. Also, my high recommendations for this critical illness plan will always be there.

    N
    Naresh Bhai
    On: Jan 20, 2020
  • Good one for critical illness

    I bought this plan to help me cover expenses for critical illnesses. This plan covers me for heart attack, cancer, and other critical illnesses at a less premium rate. I am also getting advantages like critical illness, personal accident and/or loss of job benefit under this policy. I thank insurancedekho for supporting me with purchase of this plan.  

    J
    Jai Pratap Singh
    On: Jan 16, 2020
  • A simple plan with superb critical illness cover

    I found kotak secure shield to be a simple plan with superb cover. It covers for 34 critical illnesses of individual or entire family. The premium is quite low. Policy period is flexible. Loss of job benefit, child education benefit, personal accident benefit, are a few additional advantages that one gets with this policy. 

    K
    Kartikeya Sharma
    On: Jan 10, 2020
  • Best financial help against critical illnesses

    One of my relatives recommended this plan to me. When i purchased it, i finally understood why it is so in demand. This plan gives you good for critical illnesses and gives you a series of benefits like personal accident benefit, loss of job benefit, child education benefit and many others and that too at less premium cost.

    S
    Sharad Joshi
    On: Jan 06, 2020
  • Best critical illness plan so far

    It has been days since i was looking for a good critical illness policy. I must tell you that when insurancedekho people told me about this plan, its premium, and features, i bought it without wasting time. Persons searching cover for critical illnesses, i will say that you should buy this plan without having any second thoughts as it is reliable and reasonable.

    A
    Anita Kataria
    On: Jan 02, 2020
  • Enough cover at less premium

    I have recently purchased this plan for critical illnesses. At a very less premium amount, i am covered for various benefits like critical illness, personal accident and/or loss of job benefit. The buying process was very easy. Insurancedekho people helped me with the purchase process. I would recommend this plan and insurancedekho too.

    A
    Akhil Singh
    On: Dec 26, 2019
  • Quite a good plan

    I have recently purchased Kotak Secure Shield policy. I have got covered for critical illnesses at a very low premium cost. I have also opted for add-ons like hospital daily cash, double sum insured, and cap on room rent to expand my benefits. I want to thank insurancedekho for helping me find this plan and buy it.  

    E
    Ekant Raval
    On: Dec 17, 2019
  • Definitely a shield for policyholders

    We all know that expenses for critical illnesses are extremely hard to manage. All thanks to this plan i won’t have to face the same problem if the need arises. Also, i got an option to choose different advantages like critical illness, personal accident, and/or loss of job benefit. Good thing is that it is renewal for life.

    K
    Keval Kishan
    On: Dec 10, 2019
  • Kotak secure shield is good plan

    I am glad to have purchased this plan. I along with my family been covered for critical illness under this policy. Loss of job benefit, child education benefit, and personal accident benefit are some of the key benefits that i have received with this plan. Lastly, i did not have to pay a high premium for it. 

    A
    Aditya Rana
    On: Dec 05, 2019
  • Good experience for me

    I bought this plan covering critical illness to protect my savings. As per my expectations, i did not have to worry about anything under this plan. I got wide coverage without any hassle. Also, the premium came to me as affordable. I would suggest anyone buying critical illness cover to choose this policy. 

    J
    Jitender
    On: Nov 27, 2019
  • So happy that i have this plan

    I went for this plan on the advice of my friend. I must tell you that i made the right decision of buying this plan. It offers critical diseases expense cover as well as loss of job benefit, child education benefit, flexible policy period, personal accident benefit and numerous others. Great job kotak!        

    A
    Abhijeet Prasad
    On: Nov 27, 2019
  • Topmost health security

    I was searching for a good plan for critical illness for the past few months. I am greatful to InsuranceDekho people for recommend this plan to me. Finally, i have got critical illness cover at low premium amount. Also, loss of job benefit, child education benefit, and personal accident benefit are great features. 

    S
    Satish
    On: Nov 18, 2019
  • Excellent plan by kotak

    I have also depended on kotak for health insurance purpose. This is my second policy with kotak. Very good for covering critical illness expenses, secure shield is a plan that gives you support by offering numerous features at a nominal premium amount. I will suggest this plan to everyone in my known for sure.  

    S
    Siva Ramakrishna Bhimaraju
    On: Nov 18, 2019
  • Forever a fan of kotak

    I bought this policy secure shield because i was getting a vast benefit cover at a low premium rate. Where else would i have got loss of job benefit, child education benefit, critical illness cover, personal accident benefit, and other superior features. I am definitely going to recommend this superb plan to my friends.

    V
    Varun
    On: Nov 05, 2019
  • Good critical illness cover by kotak

    Kotak Secure Shield was recommended to me by InsuranceDekho experts. I listened to their advice because it met my medical requirements and budget. Let me tell you that this cover comes with various benefits that you may not find anywhere else. So, go with it! 

    S
    Saroj Sharma
    On: Nov 05, 2019
  • Supreme critical illness coverage

    I was looking for a plan that covers critical illness without demanding a high premium. Glad i found this one with the help of InsuranceDekho. I am getting lifelong renewability, loss of job benefit, child education benefit, and others under this cover. I will recommend this plan to one of my friends also.

    H
    Harsha
    On: Oct 25, 2019
  • Kotak secure shield is outstanding

    I have always trusted kotak with health insurance. This time also i bought kotak thinking that i will gain security against critical illnesses. I wasn’t wrong. This plan has covered me for critical illnesses and various other benefits under such small premium amount. I recommend this plan.

    K
    Keshav
    On: Oct 25, 2019
  • The best plan i ever purchased

    Kotak secure shield is one of the best plans i have invested in. Be it coverage or premium paid, every feature is designed in a way to reduce worries of the policyholder. What’s best is that this plan helps you cover critical illness and even personal accident and/or loss of job benefit.

    J
    Jainesh D Sanghvi
    On: Oct 15, 2019
  • Impressed by Kotak secure shield

    I am an old customer of Kotak. I am a big supporter of this plan as it comes with wide coverage for basic medical expenses and critical illness both. One can also gain personal accident benefit, loss of job benefit, child education benefit, and other features that are simply amazing.

    S
    Sachin
    On: Oct 15, 2019
  • Kotak Secure Shield is a savior

    When InsuranceDekho experts told me about this plan, i was immediately ready to buy it. I recommend this plan to others as it covers you for critical illness, personal accident, loss of job benefit. The premium is less and the coverage is more.

    S
    Saba Kausar
    On: Oct 05, 2019

FAQs

  • Why should I buy a health insurance policy from Kotak General Insurance?

    Kotak General Insurance is an ideal choice for both, individuals as well as families that wish to invest in health insurance without breaking their bank. Reasons that make the insurer different than the others include customer-centric operations, customised products and services, digitally enabled processes, efficient claims handling, strong management practices, team of experienced professionals, and others. Talking specifically about policies, the insurer provides comprehensive coverage against the expenses of medical treatment in case of medical emergencies, and that too at a low premium.

     

  • How to buy and apply for Kotak Mahindra health insurance policy?

    To apply for and purchase a Kotak Mahindra health insurance policy online, you can either visit the official website of Kotak General Insurance or at InsuranceDekho. If possible, you can also visit the nearest branch of Kotak General Insurance and uncover more about different policies offered and learn about their purchase in a detailed manner.

  • What are the health insurance policies offered by Kotak General Insurance?

    Under its health category, Kotak General Insurance offers plans such as Kotak Secure Shield, Kotak Health Premier, Kotak Health Care, Kotak Accident Care, and Kotak Health Super Top Up. 

  • Does Kotak General Insurance offer critical illness cover?

    Yes, Kotak General Insurance provides comprehensive coverage for 18 types of critical illnesses under its Kotak Secure Shield policy.

  • What is the Claim Settlement Ratio of Kotak General Insurance?

    The Claim Settlement Ratio of Kotak General Insurance for FY 2019-20 is 75.45%.

Claim Process at Kotak Mahindra Health Insurance

  • Network Hospital
  • Non-Network Hospital
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation within 24 hours and for planned hospitalisation intimate within 48 hours prior to admission.
  • 3

    Claim Processing

    Fill in the pre-authorisation form and hand it over to hospital's insurance/TPA desk to initiate claim request.
  • 4

    Claim Settlement

    Once your request is approved, claim is settled. If not approved, claim for reimbursement after discharge.
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation within 24 hours and for planned hospitalisation intimate within 48 hours prior to admission.
  • 3

    Claim Processing

    Submit claim form with original documents such as doctor’s reports, hospital bills, diagnostic tests, etc.
  • 4

    Claim Settlement

    Once your request for reimbursement of expenses is approved, the claim will be settled.

Kotak Mahindra Health Insurance Contact Details

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