PNB MetLife Insurance FAQs

You should choose the policy that best suits your needs depending on your insurance objectives, your income, your existing policies (if any), your assets, liabilities, and your expenses.

You can pay a premium for PNB MetLife through the following modes:

• Online
• Through courier
• Cash/Cheque deposit at the PNB MetLife Branch
• Auto Debit facility or ECS
• Dropbox Facility

To do premium payment online, simply log in to your account with Customer ID and password, and then select ‘Pay Premium’ to complete the process.

Yes, it is completely safe to purchase a PNB MetLife insurance policy online. Moreover, the entire process of policy purchasing online is less time consuming, hassle-free and simple.

For policy cancellation you are required to fill and submit a policy surrender form alongside the documents to any of the nearest branches of PNB MetLife. Once the insurance company receives all the necessary documents along with the cancellation fees, they will start working on the policy cancellation process.

The policyholder/claimant can file a claim online on PNB MetLife website, through claims help desk or at any of the branch offices of PNB MetLife.

PNB MetLife Insurance settles the claim amount in 30 days after receiving all the documents and if any type of investigation is required to assess and settle the claim it takes 90 days to settle a claim after receiving all the necessary documents.

The claim is paid out to the nominee/beneficiary as mentioned in the policy by the policyholder. In case of maturity/survival benefit the claim is paid to the policyholder itself.

In case of demise of the nominee, the family members of the policyholder receive the claim amount after submitting the relationship proof to the insurance company.

The toll-free customer assistance number of PNB MetLife is 1800-425-6969.

Purchasing life insurance online is fast and convenient, requires minimum paperwork, is economical and provides you real-time tracking.

PNB MetLife offers long term savings and protection products to meet the different life stage requirements of every individual. They have a wide range of insurance plans to choose from. All the plans are affordable. PNB MetLife has a high claim settlement ratio.

Yes, PNB MetLife Insurance plans cover deaths caused due to COVID-19.

PNB MetLife Serious Illness rider, PNB MetLife Accidental Disability Benefit rider, PNB MetLife Critical Illness rider and PNB MetLife Accidental Death Benefit rider Plus are the riders offered by PNB MetLife Insurance.

Insurance companies provide several options for premium payment. You can choose to pay monthly, quarterly, semi-annually, or annual payment options. Some insurance plans are available with a single premium.

You can pay the premium online on the PNB MetLife website through Credit Card, Net Banking and different payment gateways.

Term insurance plans offer life cover at very affordable prices and it gives you the option to add optional riders offered by the insurance company.

PNB MetLife Serious Illness Rider, PNB MetLife Accidental Disability Benefit Rider, PNB MetLife Critical Illness Rider and PNB MetLife Accidental Death Benefit Rider Plus, are some of the riders offered by PNB MetLife Insurance.

The policyholder can download the premium paid certificate from the PNB MetLife website by logging onto the website with a registered Id and password. Then, you can download the premium paid certificate from the dashboard.

Factors that affect premium calculation for life insurance plans are Age, Gender, Medical History, Geographic location, BMI Index and lifestyle of a person who is purchasing the insurance plan.

PNB MetLife Insurance offers various convenient renewal premium payment options. A policyholder can choose to pay renewal premium payments Online, by Cash/Cheque, different payment gateways or NEFT. One can pay premium online through credit card, net banking or different gateways. The policyholder can also choose to pay the premium by Cash/Cheque at any PNB MetLife Branch.