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Aviva Life Insurance FAQs

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Choose required coverage to secure your family’s future

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Disclaimer :
1. Premium has been calculated for coverage till 60 years
2. Eligibility depends on income, occupation and educational qualification

Benefits

  • What are the types of insurance plans offered by Aviva India?

    Aviva India offers Term Insurance, Savings, Retirement, Child and Group Plans.

  • What is the toll-free customer care number of Aviva India?

    Aviva India toll-free customer care numbers are 1800-103-7766 and 0124-2709046.

  • What are the taxes applicable on Insurance premiums?

    The taxes that are applicable on the insurance premiums are set at a rate by the Government of India according to the provisions provided by the tax laws Goods and Services Tax (GST).

  • Who receives the claim benefit?

    The claim benefit is generally received by the nominee appointed by the policyholder at the time of buying the insurance plan.

  • What are online premium payment modes for life insurance policies offered by Aviva India?

    You can pay your premiums online on the Aviva India website through Net Banking, E-wallets and Credit/Debit Cards.

Claim Settlement

  • What is the claim settlement ratio of Aviva Life Insurance?

    Aviva Life Insurance has featured a high claim settlement ratio of 98%in the FY 2020-2021.

  • How much time does Aviva India take to settle a claim?

    Usually after claim documents are assessed the claim is settled and the claim fund is released within 30 days of receiving the claim related documents.

  • How do I check the status of my claim with Aviva Life Insurance?

    To check the status of the claim you can log onto the official website of Aviva Life Insurance Company. You can log onto the website with registered Email ID/Policy Number/ Contact Number, and password to check your claim status.

  • Aviva India Life Insurance cover COVID-19?

    Yes, Aviva India life insurance plans cover death due COVID-19 disease.

  • How will I receive the claim amount?

    The claim amount will directly be transferred to the claimant’s/policyholder’s back account.

Overview

  • Why should I choose Aviva India Life Insurance?

    Aviva India offers a wide range of life insurance products with focus to provide best insurance plans that secure its customers present and future. Aviva has a robust customer care which is available to its customers 24X7. Aviva India has featured a high claim settlement ratio of 98% for the year 2020-21.

  • What is a Term Insurance Plan?

    A term insurance plan is a type of life insurance plan that provides comprehensive financial security to the family members of the policyholder against the uncertainties of life.

  • Why should I purchase a life Insurance policy online?.

    Purchasing life insurance online is fast,convenient, requires minimum paperwork, and it is economical and offers you real time tracking.

  • How many Term Insurance plans are offered by Aviva India?

    Aviva India offers four term insurance plans namely Aviva Jana Suraksha, Aviva LifeShield Advantage, Aviva LifeShield Premium and Aviva Saral Jeevan Bima Plan.

  • Which type of insurance policy should I choose?

    You should opt for an insurance plan that meets your needs and fulfils your insurance objective depending upon your current policies (if any), your income, liabilities, assets and expenses.

Plan

  • What is a Critical Illness Rider?

    Critical illness rider is an additional benefit option that can be added into any insurance policy that provides financial support at the diagnosis of any listed terminal illness.

  • What is Aviva Term Plus Rider?

    Aviva Term plus rider provided by Aviva India is a pure risk rider which provides sum assured in case of death of the policy holder and nothing is to be paid while surrender/maturity under this rider.

  • What are the different modes of premium payment available at Aviva India?

    The policy holder can choose to pay premium online through Aviva India website through net banking, credit/debit cards, and E-wallets or at the premium at any Aviva India branch office.

  • What are riders ?

    Riders are the additional benefits that can be added in your Insurance policy.

  • How can I pay Aviva Life Insurance premiums online?

    The online renewal process is as follows:

    Step 1: Open Aviva India website, click on the ‘Customer Care’ menu on the home page and click on the ‘Pay Premium’ option.
    Step 2: Enter required details such as Policy Number and Date of Birth.
    Step 3: Choose the payment method i.e. Credit Card/Debit Card, Net banking, E-wallets or UPI etc. and click on Pay.

Premium Calculator

  • How can I pay my Aviva India life insurance premiums?

    The policy holder can choose to pay premium online through Aviva India website through net banking, credit/debit cards, and E-wallets or at the premium at any Aviva India branch office.

  • What are the optional riders offered by Aviva India?

    Aviva India insurance plans offer Critical Illness cover, Accidental Death Benefit Cover, and Future Waiver of premium. Aviva India also offers Aviva Term Plus Rider.

  • How can I check my Aviva Life Insurance Policy Details?

    The policyholder can check his/her policy details by logging onto the online Aviva Life Insurance official website with their policy number and date of birth.

  • What factors will affect premium calculation for any insurance policy?

    Factors that affect premium calculation for Term Insurance Plan are Age, Gender, Medical History, Geographic location, BMI Index and lifestyle of a person who is purchasing the insurance plan. Premium calculation can also be affected after station if the applicant is smoker/non-smoker.

  • If I add any riders to my insurance plan will the premium increase?

    Yes, by adding any optional rider your premium cost will go up a little. This is because each rider offers an additional benefit but at an additional price.

Life Insurance News

User Reviews

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What users are saying
  • All
  • Personalized Advice

    The counselors at InsuranceDekho are very professional. They visited my place and guided me through the life insurance plans in detail. They also helped me choose the best life insurance plan. I bought the Aviva Life Insurance from their official website.

    A
    Aviva
    By Ashish Bhatia
    On: Jan 02, 2024
  • Affordable plan

    Purchased Aviva Jana Suraksha plan from InsuranceDekho’s website. The plan has multiple benefits, one of them being providing life cover at affordable prices. I had a budget within which I wanted to purchase a term plan and this plan checked all the boxes. It was very simple to purchase this plan from InsuranceDekho. 

    M
    Aviva
    By Manan Bajaj
    On: Feb 09, 2023
  • Digital process

    I bought the Aviva Life Insurance Group plan from InsuranceDekho through a digital process. Through the digital mode, I was able to purchase the Aviva Life Insurance Group plan from the comfort of my home. 

    A
    Aviva
    By Avantika Arora
    On: Nov 17, 2022
  • 24*7 service

    I enjoyed a 24*7 and effortless service when I was buying the Aviva Life Insurance Group plan from InsuranceDekho. The team readily helped me in every possible way and ensured that I was easily able to buy the Aviva Life Insurance Group plan. 

    N
    Aviva
    By Niharika Vats
    On: Nov 09, 2022
  • A variety of plans were availa...

    There was a wide range of life insurance plans available while I was exploring the website of InsuranceDekho to choose the best. I ended up buying the Aviva Life Insurance Group plan as this plan fitted my budget as well as provided me with all the needed benefits. 

    G
    Aviva
    By Gargi Shukla
    On: Nov 04, 2022

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