Max Life Insurance FAQs

You are required to submit an original policy pack, surrender form, copy of ID proof, and a cancelled cheque with a pre-printed name or copy of bank passbook with banker's attestation on account details in surrender request in case of NEFT.

The customer helpline number of Max Life Insurance is 1860 120 5577.

Max Life Insurance had an impressive claim settlement ratio of 99.22% in FY 2019-2020.

In the case of the ULIP product, Max Life Insurance will send you policy statements from time to time to keep you informed on the performance of your policy fund. You can also log on to the Max Life Insurance customer portal to view your policy performance.

No, it can not be assigned in that case.

To process maturity claims under Max Life insurance plans, a cancelled cheque with a printed name or a bank passbook with banker’s attestation, Form M and original policy pack and in case of NEFT is required.

Yes, Max Life Insurance can get your premium collected from your house within 7 days from the date when you place a request with Max Life Insurance (this facility is available only in selected cities). A request for payment collection can be raised by calling Max Life Insurance on their customer helpline toll-free number 1860 120 5577 or sending them an email at service.helpdesk@maxlifeinsurance.com.

You can avail policy loan of up to 90% of the cash surrender value (if your policy has a surrender value). The policy loan can be taken for active policies, after the completion of three policy years. But you can not avail of loan for Max Life Term Plans and Max Life Unit Linked Insurance Plans.

The claim benefit can be received by the nominee you appoint while you purchase the insurance policy, the policyholder or the assignee the person in whose favour the policy has been assigned.

The valid claims are settled within 30 days after all necessary documents /clarifications have been received. In case the claim needs further verification, it may take upto 120 days to settle the claim. When a claim settlement decision is taken, it is communicated to the claimant.

You will receive the claim amount as per the option chosen by you while submitting claim documents.

The Claim Settlement ratio of Max Life for the Financial Year 2019-20 was 99.22%.

If the nominee dies or has not been mentioned in the policy, your family members will have to produce proof establishing their right to claim the policy benefit.

You can request a claim online by visiting Max Life Insurance website and click on customer login and selecting claims request then click on get started. This will lead you to a page where you can enter the required information and upload required documents and submit to make a request.

Max Life offers a free look period for policies purchased both online and offline. The free look period for offline policies is 15 days, and for online policies, it extends to 30 days. This period allows you to review your policy after receiving the documents and make changes or cancel it if needed.

The premium amount for Max Life Term Insurance depends on various factors such as your age, annual income, coverage duration, and premium payment term. These factors influence both the coverage amount and the corresponding premium.

Max Life Insurance boasts an impressive claim settlement ratio of 99.51%, indicating a high probability of claims being successfully settled.

Premiums for Max Life Insurance plans can be paid on a monthly, quarterly, semi-annual, or annual basis. The payment frequency depends on your policy and the agreement with the insurer.

The key benefits of choosing Max Life Insurance involve the following:

• Max Life Insurance has a widespread presence across India
• The insurer has an excellent track record of settling claims
• Max Life offers a wide range of insurance plans catering to different needs
• The company maintains transparency in all phases of its services

Max Life offers various types of life insurance plans including Term Insurance, ULIPs (Unit Linked Insurance Plans), Retirement Plans, Child Plans, Savings Plans, and more.

To cancel a Max Life Insurance policy, visit the nearest Max Life Insurance branch and submit your cancellation request. The process typically requires completing a form and providing relevant policy details.

If you have purchased the policy through InsuranceDekho, you can easily check the status of your Max Life Insurance policy by logging into the portal. Otherwise, you can log in to the Max Life portal and access their dashboard for the same.

You can reach Max Life Insurance customer care by calling their toll-free helpline number at 1860 120 5577. Their service is available from Monday to Saturday between 9:00 AM to 6:00 PM.

If you miss paying your Max Life Insurance premium, you typically have a grace period of up to 30 days or 15 days to make the payment. If the premium remains unpaid after this period, your policy will lapse, and you will lose coverage and benefits associated with your policy.

Yes, you can break your Max Life Insurance policy before its maturity. Upon surrender, the benefits of the life insurance policy cease, and the policyholder will receive a refund of the premiums paid, after deducting certain charges.

The cancellation period for Max Life Insurance policies depends on how the policy was purchased:

• 15 days for policies purchased through offline channels
• 30 days for policies purchased online

Max Life Insurance policies may have specific lock-in periods depending on the type of plan and terms agreed upon.

If you decide to surrender your Max Life Insurance policy, you will get a refund of the premiums paid, subject to deductions such as proportionate risk premium for the coverage period and other applicable expenses.

You can break your Max Life Insurance policy by submitting a written request at your nearest Max Life Insurance branch or through the official Max Life Insurance website if it was purchased online.

Yes, you can withdraw your Max Life Insurance policy online. This process involves minimal paperwork and allows you to exit the policy conveniently.

Yes, you can close your Max Life Insurance policy online through the official Max Life Insurance website. This method offers a hassle-free way to discontinue the policy.

Max Life Insurance is an excellent life insurance company in India with a significant market presence and a diverse range of insurance products to cater to various customer needs across the country.

Max Life Insurance was established through a partnership between Max Financial Services and Mitsui Sumitomo Insurance Group.

Yes, you can change the premium payment mode and frequency on the policy anniversary for active policies.

If a medical test fails during the application process for Max Life Insurance, it is unlikely that you will be approved for a term plan.

Yes, diabetic individuals can apply for Max Life Insurance.

Yes, you can pay your Max Life Insurance premium before the due date to ensure continuity of coverage.

If you stop paying premiums after 2 years, your policy may lapse or be terminated by the insurance company.

You can check your Max Life Insurance details by logging into the Max Life Insurance website or contacting their customer service.

The refund amount for Max Life Insurance policies varies based on factors like policy type, premium payment duration, and surrender value. Upon surrender or cancellation of the policy, you may receive the surrender value which is the accumulated premiums minus applicable charges.

To withdraw your Max Life Insurance policy, visit the nearest Max Life Insurance branch and submit a request with a valid photo ID document.

Yes, you can surrender your Max Life Insurance policy after 5 years of holding the policy.

The best Max Life Insurance plan depends on individual requirements. Popular plans include Smart Secure and Smart Term, among others.

Yes, Max Life Insurance premiums are eligible for tax deduction under Section 80C of the Income Tax Act, 1961.

The sum assured in Max Life Insurance is the guaranteed amount payable to the nominee in case of the policyholder's death during the policy term.

The surrender value of Max Life Insurance is calculated based on factors such as total premiums paid, policy duration, and any applicable surrender charges.

Yes, Max Life Insurance is a reputable and safe insurance provider.

To claim Max Life Insurance after the policyholder's death, contact Max Life's customer service with the required documents including the death certificate and policy details.

Max Life Term Insurance offers high coverage at affordable premiums, protection from illness (optional), long term coverage and disability benefits.

If you are an existing policyholder you can simply log in to the website of the company using a registered user ID and Password and check your status online.

Max Life Insurance is a reputable choice known for financial stability, diverse insurance offerings, and excellent customer service.

Max Life Insurance typically covers suicide after one year.

The maturity claim in Max Life Insurance refers to the amount payable to the policyholder when the policy reaches its maturity date.

Yes, you can change your mode of premium payment on the policy anniversary. You can avail of this option by sending Max Life Insurance a signed form.

Yes, you can add riders to your Max Life Insurance Plan by sending a filled policy amendment request form. You can also remove the rider from your plan. For further details, you can contact Max Life Insurance at customer helpline number -1860 120 5577

You can change or make your nomination anytime during the benefit period of the policy or by filling out the policy amendment request form. You can change your address by filling out the policy amendment form along with the address proof document.

You can get your premium receipt by contacting Max Life Insurance customer care helpline number-1860 120 5577 or you can visit the customer care section on the Max Life Insurance website and download Premium Receipt.

The following services can be accessed over Max Life Insurance helpline number 1860 120 5577- Change of address, change of bonus options, change of payment premium mode and change of contact details.

You can cancel your policy by visiting any nearest Max Life Insurance branch, online cases can be considered through registered email id.

The documents which are required at the time of cancellation of the policy are -Printed copy of the Cancelled Cheque with name and account number. (If not printed, copy of the bank passbook/statement with printed account holder details), Original Policy pack and self-attested ID proof.

The policy can be revived within the revival period as mentioned in the policy contract, you have to send Max Life Insurance a filled out health declaration form, and provide evidence of insurability acceptable to Max Life as per their underwriting practices. All your overdue premiums and unpaid charges would be paid if any.

Anybody between the age group of 18-65 can purchase Max Life Insurance policies in India as per the terms and conditions mentioned by the insurance company.

Max offers a grace period of thirty 30 days from the premium due date yearly and 15 days in case of Monthly mode for payment of each premium. The policy will not lapse during the grace period and will lapse thereafter if no premium is paid.

Factors that affect the premium calculation for Max Life Life Insurance Plan are age, gender, medical history, geographic location, BMI Index and lifestyle of a person who is purchasing the insurance plan.

While calculating the premium you can customize your plan by choosing the add-ons from the options provided and you can select your total coverage amount.

The payout options offered by Max Life Insurance are one-time lump sum payout, one-time lump sum+fixed monthly payout and one-time lump sum+increasingly monthly payout.