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Axis Max Life Insurance Customer Login Portal

Axis Max Life Insurance’s Customer Login Portal is a simple and easy to understand portal. Once you land on the web page, you will find a form on the left side of your screen (half of your screen). You can now login and access your account. The process to register and/ or login are mentioned in the later segments of this web page. The insurer’s website is well functioning, and is connected with all payment/ FinTech services like UPI, BBPS, etc.

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Disclaimer :
1. Premium has been calculated for coverage till 60 years
2. Final Plan Eligibility will depend on some other factors including tobacco habits, education, occupation and income of the life assured / proposer

Key Features of the Axis Max Life Portal

Your Axis Max Life Insurance’s customer portal can be useful for various purposes. Here’s a list of the top ones:

  • User’s Enhanced Security: It is a secure place to check your policy details and update your policy since it is the official page of your insurer.
  • Policy Management Options: You can easily update or change your policy on the customer portal in seconds.
  • Policy Renewal Procedure: You can easily renew your policy in a few clicks and download the updated/ new policy document from the portal.
  • Submitting and Tracking Claims: You will be able to easily view the status of your claim and track your reimbursements or payments.
  • Write and Read User Reviews or Feedback: Once you login into the customer portal, you can leave a review or feedback regarding your policy and Axis Max Life’s customer servive. You can also read the feedback.
  • Get Quotes: You will also be able to get quotes from the insurer on any other investment or life insurance related plans that are new in the market from the insurer.
  • Brochure Download: You can also download the brochures for all the new and your existing policies.
  • Check Your Policy Status: You can track your policy status whether or not your policy has been approved or rejected.

How to Register at Axis Max Life Insurance Portal?

Registering on Axis Max Life Insurance’s customer portal is quite simple. Just follow the steps mentioned below:

Step 1: Visit Axis Max Life Insurance’s website

Step 2: Click on the sign up or register button situated on the top right corner of the website

Step 3: Enter your policy number, contact details and date of birth

Step 4: Enter additional information that may be asked by the insurer

Step 5: You will now receive an authentication code or link on your email or registered mobile number

Step 6: Verify your identity through this code/ link, and you will now be registered on Axis Max Life Insurance’s customer portal.

Documents Required For Registration

The list of documents required for registering on the Axis Max Life Customer Portal are the policyholder’s policy number, their date of birth (as mentioned in the policy document), registered ten-digit mobile number, and the email address of the policyholder provided to the insurer during registration.

Another commonly asked document is the PAN card details of the policyholder. The insurer may also ask the policyholder to verify their details through Aadhaar Card or any other Government ID Card for identity as well as address proof

How to Login at Axis Max Life Insurance Portal?

In order to login to Axis Max Life Insurance’s customer portal follow the steps below:

Step 1: Visit Axis Max Life Insurance’s Customer Login Portal

As your first step, you must visit Axis Max Life Insurance’s Customer Login Portal page or visit Axis Max Life’s home page and click on the “Customer Login” icon on the top right of the screen.

Step 2: Enter Your Login Details

Once you are on the page, login with your customer details - registered mobile phone number, policy number or registered email ID and password. You can also choose to login via OTP if you do not remember your password. The OTP will be sent either by email or to you registered mobile number.

Step 3: Decide What You Want to Do

Once your login is successful, you will now be in the dashboard where you can now see the list of all your Axis Max Life policies - active and inactive. You can check a list of services once you login like premium payment, policy document review and download, password update or change, updating your personal information, cancelling your policy, etc

Forgot Password and Username/User ID Assistance

In case you have forgotten your password or username/ user ID, here’s what you can do:

How to Reset Login Password?

In order to reset your login password follow the steps below:

Step 1: Go to the Axis Max Life login page and click on “forgot password”

Step 2: Enter your customer ID details, policy number and email ID

Step 3: You will now receive a link on your registered email ID

Step 4: You can now click on the link to reset your password

Additionally, if you have already logged in, you can go to your login credentials. You will now be asked to enter your registered mobile number where you will receive the OTP. Enter the OTP to login and then change your password.

How to Check Username?

Follow the steps below to check your Axis Max Life username:

Step 1: Go to the Axis Max Life Insurance login page and select the option “forgot username”

Step 2: Enter your policy number, customer ID and email ID

Step 3: You will now be able to retreive your username

Axis Max Life Insurance Portal Customer Support 

  • Call on 1860 120 5577 (09:00 AM to 6:00 PM, Monday to Saturday).
  • Whatsapp ‘Hi’ on +91 74283 96005 from your registered mobile number, and a Axis Max Life customer representative will assist you on WhatsApp.
  • Call on +91 11 71025900 or +91 11 61329950
  • For NRI support or email at nri.helpdesk@maxlifeinsurance.com
  • Email at service.helpdesk@maxlifeinsurance.com

To connect with an InsuranceDekho advisor, you can call on 755 1196 989 or email us at support@insurancedekho.com

Frequently Asked Questions (FAQs)

Ques 1. Can I download my policy copy from Axis Max Life’s customer portal?

Ans. Yes, you can easily download your Axis Max Life Insurance Policy from their customer portal. Simply login through your registered email ID and password or registered mobile number and an OTP authentication, select your plan, and click on “download policy.”

Ques 2. Is Axis Max Life Insurance a credible company?

Ans. Yes, Axis Max Life Insurance is a credible life insurance company in India. The company has a solvency ratio of 172% and a claim settlement ratio of 99.65%. It is also India’s largest non-banking private sector life insurance company.

Ques 3. Is Axis Bank and Axis Max Life associated?

Ans. Yes, Axis Max Life Insurance Company Limited is a joint venture between Axis Max Financial Services (Max Group) and Axis Bank.

Ques 4. What are the documents required to register on Axis Max Life’s customer portal?

Ans. The policyholder will be required to have their policy number, their date of birth, registered ten-digit mobile number, and the email address to register on Axis Max Life’s customer portal.

Ques 5. Can I use both InsuranceDekho’s customer portal and Axis Max Life’s customer portal to download my policy?

Ans. Yes, you can use both InsuranceDekho’s and Axis Max Life’s customer portal without any hassle. Your policy status/ document will be available on both.

Ques 6. Can I port my policy from Axis Max Life to another insurer?

Ans. Yes, all policyholders have the right to change their policy from one insurer to another at any given time.

Ques 7. What are the four main types of life insurance?

Ans. The four main types of life insurance are whole life insurance, term life insurance, ULIP or Unit Linked Insurance Plan and endowment.

Ques 8. Does Axis Max Life offer ULIP?

Ans. Yes, Axis Max Life Insurance has 5 different types of ULIP products to offer - Axis Max Life Fast Track Super, Axis Max Life Flexi Wealth Plus, Platinum Wealth Plan, Wealth Investment Plan, and Child Investment Plan.

Ques 9. Is ULIP better than mutual funds?

Ans. The correct answer is subjective and depends on your personal and financial goals and can be different for different individuals. However, it is to be noted that mutual funds offer a better return on investment over a longer period of time than ULIPs do.

Ques 10. What is the customer care number of InsuranceDekho?

Ans. The customer care number of InsuranceDekho is 755 1196 989

Life Insurance News

User Reviews

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What users are saying
  • All
  • Hassle-Free Policy Purchase

    Buying Axis Max Life Insurance was seamless with InsuranceDekho. Their website showed me different plans, premium details, and benefits in one place. The purchase process was straightforward, and I received my policy document without any trouble. Highly recommended!

    R
    Axis Max
    By Rajesh Verma
    On: Feb 25, 2025
  • Simple and User friendly

    I never thought buying an insurance can be so easy and simple. Insurancedekho’s whole team has helped me at every step with all my doubts and needs. They helped me understand term plans and choose the right coverage of Max Life Insurance for my young family. Now, I have confidence that my family will be secure in my absence.

    D
    Axis Max
    By Deepti Sharma
    On: Jun 19, 2024
  • Trustworthy Recommendations

    In the starting, I was confused about which Max Life Insurance plan should I buy, but InsuranceDekho helped me decide which plan was best for me. I appreciate the honesty and transparency in the policy recommendations provided by their team. They didn't push unnecessary add-ons but rather gave me advice based on my actual needs. Thank you InsuranceDekho, you are truly a reliable choice.

    M
    Axis Max
    By Md. Salman
    On: Feb 28, 2024
  • Great Service

    Thank you, InsuranceDekho, for helping me buy a life insurance policy with ease. I am impressed with the dedicated customer support service of InsuranceDekho. Firstly, I was confused about purchasing a MAX life policy online. Now, I will recommend everyone purchase a Life insurance policy online.

    S
    Axis Max
    By Sunny Sharma
    On: Jan 25, 2024
  • Easy to Buy Plans

    When I was looking for the max life insurance I found the InsuranceDekho website and it was easy for me to understand the process and buy the max life insurance policy from here.  I also thank the Insurancedekho team coordinators for helping me with the buying process of the max life insurance policy.

    A
    Axis Max
    By Ashutosh Yadav
    On: Dec 04, 2023

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FAQs

  • Where can I submit claim documents?

    You can submit the claim documents at nearest Axis Max Life Insurance branch.

  • Who will receive the claim benefit?

    The claim benefit can be received by the nominee you appoint while you purchase the insurance policy, the policyholder or the assignee the person in whose favour the policy has been assigned.

  • What is the time period of claim settlement?

    The valid claims are settled within 30 days after all necessary documents /clarifications have been received. In case the claim needs further verification, it may take upto 120 days to settle the claim. When a claim settlement decision is taken, it is communicated to the claimant.

  • How will I receive the claim amount?

    You will receive the claim amount as per the option chosen by you while submitting claim documents.

  • What happens when the nominee dies or has not been mentioned in the policy?

    If the nominee dies or has not been mentioned in the policy, your family members will have to produce proof establishing their right to claim the policy benefit. 

  • How do I request the claim online?

    You can request a claim online by visiting Axis Max Life Insurance website and click on customer login and selecting claims request then click on get started. This will lead you to a page where you can enter the required information and upload required documents and submit to make a request.