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Star Family Health Optima Health Insurance

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Star Health Insurance
Family Health Optima
Cashless Approval TATWithin 2 hours
Claim Settlement Ratio99.10%
Network Hospitals14,000+
Pre-existing Disease Waiting Period1 year
Special BenefitsNo Extra Premium for Disease Coverage
Starting Premium for Rs. 5 lakhs SIRs. 410/month

About Star Family Health Optima Health Insurance

The Family Health Optima Insurance Plan is a comprehensive health insurance plan. The plan provides financial protection for you and your loved ones during medical emergencies. With this Star Health Insurance Plan, you can cover yourself and your family members under a single policy. The policyholders of this family floater health insurance plan can monitor their health by using the free health check feature. Additionally, you can restore 100% of the sum assured up to three times in a year if the sum assured limit of your plan expires. Besides these standard benefits, Family Health Optima Plan policyholders can also avail of special discounts and rewards under the wellness program. Read on to find out more about the Family Health Optima Plan.

Star Family Health Optima Health Insurance At a Glance

Coverage

Family

Riders

Personal Accident Rider, Critical Illness Rider, etc

Variants

N/A

Key features

Provides extensive coverage, Family health insurance plan, etc

Inclusion

AYUSH treatment, Organ donor, Modern treatment, etc

Exclusion

OPD treatment, Lasik Eye treatment, etc

Key Features of Star Family Health Optima Plan

The key features of the Star Family Health Optima Plan are as follows:

  • Family Plan: You can cover yourself and your family under a single health insurance policy with the Star Family Health Optima Plan.
  • Policy Tenure: The policy tenure for the Star Family Health Optima Plan can be 1 or 2 years. However, you can renew the plan for a lifetime at affordable premiums.
  • Maternity Coverage: The medical expenses incurred due to reproductive treatments as mentioned in the policy document are covered. Newborn baby coverage up to 10% or rupees fifty thousand, whichever is less provided from the 16th day of the birth.
  • Wellness Program: The Star Family Health Optima also offers discounts under the Star Wellness Program. This means that if the policyholder is leading a healthy lifestyle, then they will be eligible for saving premium paid towards the Star Family Health Optima plan.
  • Add-ons: You can include a number of add-ons to the Star Family Health Optima plan to further enhance the plan benefits. However, when you include these add-ons, the premium will become higher.
  • Waiting Period: This plan comes with a specific waiting period for certain illnesses. The waiting period for pre-existing medical conditions is 4 years and the standard waiting period is of 30 days.

Eligibility Criteria For Star Family Health Optima Plan

The Star Family Health Optima Insurance Plan should meet the following eligibility criteria:

Parametres

Eligibility Criteria

Minimum entry age for child

16 days

Maximum entry age for child

25 years

Minimum entry age for adult

18 years

Maximum entry age for adult

65 years

Policy tenure

1 or 2 year

Benefits of Star Family Health Optima Plan

The benefits of the Star Family Health Optima Plan are highlighted below:

  • Lifetime Policy Renewals: The policyholders of the Family Health Optima Plan can financially protect themselves during a medical emergency for a lifetime. In simple terms, the policy tenure is 2 years but you can renew this health insurance policy for a lifetime.
  • In-House Claim Settlement: Star Health Insurance has an in-house claim settlement team to provide a seamless experience to customers. You can directly reach customer claim support for Family Health Optima Insurance Plan claim settlement.
  • Tax Benefits: A premium paid against Star Family Health Optima policy is tax-free under Section 80D of the Income Tax Act, 1961.
  • Affordable Health Coverage: When you purchase an individual health insurance policy, you pay separate premiums for each family member. However, with this family floater health plan, you can cover every family member under a single policy. Therefore, individuals can financially protect themselves and their dear ones against unforeseen medical emergencies at an affordable premium.
  • Wide Network Hospitals: Star Health Insurance Company is associated with over 14000 network hospitals. The policyholders can visit these network hospitals to get high-quality medical care without paying hefty medical bills from their own pocket.

Riders Available with Star Family Health Optima Plan

To enhance the plan benefits even more, you can include a number of add-ons to your Star Family Health Optima plan. Some of the riders available with the Star Family Health Optima plan are as follows:

  • Personal Accident Cover: With this rider, you will get coverage if you suffer any kind of injury and require hospitalisation due to any accident.
  • Critical Illness Rider: This provides coverage in case the policyholder is diagnosed with any kind of critical illness.
  • Reduction in PED Waiting Period: With this add-on, you can get the waiting period for pre-existing disease reduced.

Inclusions And Exclusions For Star Family Health Optima Plan

There are certain medical expenses that are not covered under the Star Family Health Optima Plan. A health insurance company will not pay for expenses that are not covered under a health plan. Therefore, when purchasing a health insurance plan, ensure that you read the policy document carefully to check what is covered and not covered under the plan.

Let’s find out the inclusions and exclusions for the Family Health Optima Insurance Plan:

Inclusions For Star Family Health Optima Plan

  • Health checkup expenses
  • Domiciliary hospitalization
  • Daycare treatment
  • In-patient hospitalization expenses
  • Pre- and post-hospitalization
  • Emergency road and air ambulance
  • Orgon donor coverage
  • Newborn baby coverage
  • AYUSH treatment
  • Assisted reproductive treatment
  • Second medical opinion

Exclusions For Star Family Health Optima Plan

  • Maternity coverage
  • Cosmetic surgery or treatment procedures
  • OPD treatment
  • Hospital daily cash allowance
  • Lasik eye treatment
  • Injuries incurred during the war
  • Medical emergency arising due to driving under the influence of alcohol or any other drugs.

Process To Buy Star Family Health Optima Plan

You can easily buy the Star Family Health Optima Plan online from the comfort of your home. All you need to do is visit the official website of InsuranceDekho and follow some simple steps. Read on to find out a detailed guide on how to buy the Star Health Insurance Plan online.

Documents Required To Buy Family Health Optima Plan

  • Income proof
  • Identity proof
  • Bank details
  • Nominee information
  • Recent medical reports
  • Policy form
  • Address proof

Steps You Should Follow To Buy Family Health Optima Plan

  • Go to the website of InsuranceDekho.
  • Click on the “Star Health Insurance” tab available under the “Health Insurance Companies” section.
  • Enter your full name and select the gender in the displayed form.
  • Now select your age and enter your phone number.
  • Click on the “Submit” button.
  • On a new page that opens, select “Star Health Insurance Plans.”
  • Choose the Star Family Health Optima Plan from the list.
  • Submit all the necessary documents and complete the KYC process.
  • Make a premium payment online to complete the process.
  • Once the above process is complete, the policy document will be shared with your registered email ID.

Process To Claim Star Family Health Optima Plan

Star Health Insurance is one of the best insurance companies in India in terms of providing customer support. The company provides a 24-hour claim settlement service for its Family Health Optima Plan policyholders. Read on to find out the Star Health claim settlement process in detail!

Documents Required To Claim Family Health Optima Plan

  • Original chemist bills
  • Duly filled Star Health claim form
  • Medical bills and other receipts
  • Death certificate of the policyholder
  • Details of surgeon
  • FIR copy in case of accidental death
  • Nominee bank details

Steps You Should Follow To Claim Family Health Optima Plan

Star Family Health Optima Plan policyholders can either make cashless or reimbursement claims. In cashless claims, you can visit any network hospital of your choice and avail of medical treatment without paying any expense from your own pocket. However, in reimbursement claim procedures, the policyholder can go to any hospital or medical center of their choice to get medical treatment. In this case, the policyholder pays the treatment cost out of their own pocket and reimburses it later.

Read on to find out the steps that you need to follow in each claim settlement process:

For Cashless Claims

  • Locate and get admitted to any network hospital.
  • Inform your insurance company about the hospitalisation.
  • Submit your policy details and show your Star Health mediclaim card to the hospital authorities.
  • The network hospital will verify your policy details. Once verification is completed, the network hospital will send the pre-authorization request form to a health insurance provider.
  • The health insurance company will assess the claim details. Further, the company will confirm the claim status via fax or email.
  • You will get discharged once an insurance company directly settles the claim with a network hospital.

For Reimbursement Claims

  • Visit any hospital of your choice.
  • Inform your insurance company about the hospitalisation within 7 hours.
  • Get the treatment and pay the expenses incurred from your own pocket.
  • Download the claim application form from the official website of Star Health Insurance.
  • Duly fill out the form and attach all the necessary documents.
  • Submit the form to a health insurance company.
  • Star Health will assess your request for claim settlement and verify all the documents that you submitted.
  • Once the above process is completed, an insurance company will either settle or reject your claim.

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Key Inclusions and Exclusions of the Plan

What's Included

  • In-patient hospitalisation like room charges, nursing expenses, ICU, surgeon’s fee, etc.
  • Domiciliary hospitalisation (treatment at home) for a period exceeding three days
  • All sorts of day care procedures are covered that take less than 24 hours
  • Air ambulance charges up to 10% of the basic sum insured during the policy period
  • Pre and post hospitalisation expenses 60 days and 90 days respectively

What's Not Included

  • Injury or ailment caused due to warlike situations, invasion of enemy etc.
  • Expenses arising due to self-inflicted injury or suicide attempt etc.
  • Venereal disease and sexually transmitted diseases
  • Dental treatments, unless required due to accidental injuries
  • Vaccinations except for post-bite and other medical treatment

Family Health Optima Plan Details

Features/PlanStar Family Health Optima (3,4 lakh)Star Family Health Optima (5, 10, 15, 20, 25 lakh)
Restoration Benefit
Up to 300% of SI
Up to 300% of SI
No Claim Bonus
Up to 100% of SI
Up to 100% of SI
Room Rent
Up to Rs. 5000
Single standard A/C room
ICU Charges
Actual
Actual
Pre and Post Hospitalization
60 & 90 days
60 & 90 days
Day Care Procedure
All
All
Free Health Checkup
After every renewal
After every renewal
Organ Donor
Up to 10% of SI, maximum of Rs. 100000
Up to 10% of SI, maximum of Rs. 100000
AYUSH
Up to Rs. 10000
Up to Rs. 20000
Domiciliary Hospitalization
Covered
Covered
Ambulance Cover
Up to Rs. 750 per hospitalization and overall limit of Rs. 1500 per policy period
Up to Rs. 750 per hospitalization and overall limit of Rs. 1500 per policy period
Second Opinion
Yes
Yes
Emergency Medical Evacuation
Up to Rs. 5000
For sum insured 5, 10 and 15 lakh limited up to Rs. 7500
Co-Pay
20% co pay at age 60 & above
20% co-pay at age 60 & above
Initial Waiting Period
30 days
30 days
Specific Illness Waiting Period
2 years
2 years
Waiting Period of PED
4 years, 3 years for assisted reproductive treatment
4 Years, 3 years for assisted reproductive treatment
Special Feature
Restoration benefit up to 300%, recharge benefit up to Rs. 1 lakh, shared accommodation up to Rs. 1000
Restoration benefit up to 300%, recharge benefit up to Rs. 1 lakh, shared accommodation up to Rs. 1000
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9625 Star Cashless Network Hospitals in India

Family Health Optima User Reviews

Write your review
What users are saying
  • All
  • Trustworthy Health Insurance P...

    InsuranceDekho has proven to be a trustworthy health insurance provider. They have always been there when I needed them the most as I bought the Star Health Insurance- Family Health Optima, and their support during medical emergencies is commendable.

    S
    By Shailesh Kumar
    On: Jul 24, 2023
  • Convenient claim settlement pr...

    The claim settlement process for the Star Health Insurance- Family Health Optima was extremely easy. When the time came for settling the claim against the plan, I just had to submit a few documents. So, the claim settlement process for the plan was easy.

    N
    By Naresh Mukharjee
    On: Jul 11, 2023
  • Availability of various plans

    InsuranceDekho's website is a platform that provides a variety of plans to choose from. I visited their website and bought the My star health insurance cash insurance plan. I loved the plan for all its benefits and features. This plan is highly recommended from my side. 

    M
    By Manya Kaur
    On: Feb 23, 2022
  • Summary of policy highlighted

    Besides detailed policy descriptions, InsuranceDekho provides a highlighted section that contains a summary of each health plan’s key inclusions and exclusions. This feature helped me to compare the key benefits of each health plan easily. Later, I bought Star Health Insurance’s Family Health Optima plan.  

    S
    By Sudeb Goswami
    On: Mar 02, 2021
  • Information on cashless medicl...

    Information on cashless mediclaim was detailed on InsuranceDekho. The features of cashless mediclaim were crystal clear once I went through the segment. I could easily purchase Star Health Insurance’s Family Health Optima plan.

    M
    By Momota Adak
    On: Feb 15, 2021

Star Family Health Optima Expert Review

  • Expert Review

    In order to beat the soaring rates of healthcare, having the right health insurance plan for yourself and family has become a necessity. Considering the same, Star Health has come up with a comprehensive health insurance plan by the name of Family Health Optima. The plan is all you need for your family to keep their lives secured under unforeseen health emergencies. It gets you covered for regular hospitalisation benefits on floater basis thereby contributing to a stress-free life.  

    Star Health’s Family Health Optima Insurance Plan can be briefed as a single policy with wider coverage for the entire family at an affordable premium. If you are a resident of India aged between 18 years to 65 years and require a health insurance policy that is loaded with extra benefits, then you can confidently give this a shot. The policy is available on the family floater basis. You can include yourself, your spouse, dependent children who are economically dependent on parents if they are aged between 16 days to 25 years. The policy lets you choose from a wide range of sum insured options starting from Rs. 3 Lakh going up to Rs. 25 Lakh. 

  • Major Attractions

    The plan comes with a lot of attractive coverage features. A few to note are- AYUSH treatment, second medical opinion, the additional sum insured for Road Traffic Accident, ambulance charges for emergency hospitalisation and so on. Other areas where this policy keeps you covered are-

    • All the daycare procedures
    • Expenses of a newborn baby from the 16th day
    • Donor expenses for organ transplantation
    • Cover for the cost of health check-up for every claim free year
    • Cover for pre-existing diseases after the waiting period of 48 months
    • Domiciliary treatment expenses if the treatment exceeds 3 days
    • 60 days pre-hospitalisation expenses and 90 days post-hospitalisation expenses
    • 3 times automatic restoration of the sum insured by about 100%, every time on complete exhaustion of sum insured
    • In-patient hospitalisation expenses that include room, boarding and nursing charges, cost of medicines, etc.
    • Cover for an air ambulance for up to 10% of the basic sum insured for every policy period (for sum insured options above Rs. 5 Lakh)
  • What’s More?

    The list of benefits provided under this plan has not ended yet. With the policy, you also get the following-

    • Lifetime renewability
    • Tax benefits under Section 80D of the Income Tax Act
    • Free look period for 15 days
    • Health-related information through a free health magazine
    • Cashless hospitalisation at the network hospitals 
  • Conclusion

    The policy certainly provides a comprehensive cover for your family. You can go for it if you have a nuclear family and are looking for an economical health insurance plan to get them covered.

    Now the question is-From where should you buy this plan to get the best deal? The answer is direct-ONLINE! You can get online to any leading health insurance broker like InsuranceDekho and tell them your requirements. The customer care executives there will suggest the best suitable variant under this plan after Need Analysis. 

Star Family Health Optima Brochure

  • 846.46 KB
  • PDF Document
  • Mar 21, 2019

Claim Process at Star Health Insurance

  • Network Hospital
  • Non-Network Hospital
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation within 24 hours and for planned hospitalisation intimate within 48 hours prior to admission.
  • 3

    Claim Processing

    Fill in the pre-authorisation form and hand it over to hospital's insurance/TPA desk to initiate claim request.
  • 4

    Claim Settlement

    Once your request is approved, claim is settled. If not approved, claim for reimbursement after discharge.
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation within 24 hours and for planned hospitalisation intimate within 48 hours prior to admission.
  • 3

    Claim Processing

    Submit claim form with original documents such as doctor’s reports, hospital bills, diagnostic tests, etc.
  • 4

    Claim Settlement

    Once your request for reimbursement of expenses is approved, the claim will be settled.

FAQs on Family Health Optima Health Insurance Plan

  • After how much time pre-existing diseases are covered under Star Health Optima Plan?

    The pre-existing diseases are covered after 48 months of buying the policy.

  • How much coverage one can avail out of air ambulance cover? Is this feature available for every policyholder having this plan?

    The insured individuals can get only up to 10% of the basic sum insured per policy period. The air ambulance feature is available for people having a sum insured of Rs. 5 Lakh and above only.

  • Who needs to go through pre-acceptance medical screening?

    Individuals above 50 years of age or those who present adverse reports about their medical history in the proposal form are required to undergo pre-acceptance medical screening at the centers empanelled under the company. The expense of such screening will be borne by the firms. The age for screening and the cost sharing are subject to change.

  • What is the coverage of newborn baby under Star Health Optima Plan?

    The coverage for New Born Baby starts only after the 16th day of its birth till plan gets expired. This coverage is subject to an expense of 10% of the sum insured or Rs. 50,000, whichever is less, on the basis of the sum insured. It is applicable only if the mother of the baby is insured under the plan for a continuous period of 1 year without break.

  • How much co-payment is there under this policy?

    The plan is subject to co-payment of 20% of each and every claim amount for fresh as well as renewal policies for insured persons whose age at the time of entry is above 60 years.

  • Will this policy benefit us with any sort of tax benefits?

    Payment of premium for Star Health Optima Plan by any mode other than cash is eligible for relief under section 80D of the Income Tax Act 1961.

  • How much organ donor expenses are covered under the Star Health Optima Policy?

    Coverage is given up to 10% of the sum insured or Rs. 1 Lakh, whichever is less.

  • Is Domiciliary Hospitalisation available in this plan?

    Yes, Domiciliary Hospitalisation is available in under this policy. But coverage is made only for medical treatments that exceed for more than 3 days.

  • The eligibility to get a Star health insurance plan depends on what factors?

    The two basic eligibility criteria for getting the insurance policy are entry age and medical check-up.

  • What is the toll-free number where I can gain detailed information for Star Health Optima Policy?

    You can get all your policy regarding queries resolved by connecting with us on the toll-free number - 1800-120-5698.

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