Reliance Nippon Life Insurance Claim Settlement

Reliance Nippon Life Insurance has a CSR of 98.74% for FY 2023-24 (1). This shows that the company is very trustworthy in terms of claim settlement and also very quick in paying out the claims filed by the policyholders.

How to File a Claim?

Step 1: Open the Reliance Nippon Life Insurance Website

Go to the Reliance Nippon Life Insurance website. Click on the “Claims” option. On the new page, scroll down, and you will see various types of claims forms, like “Living Benefits / Rider Claims, Death Claims, Survival, Maturity & Annuity Claims, Health & Cancer Protection Plus Claims, Group / Employee Benefits Claims.”

Step 2: Download the Form

Click on “Know More” to download the claim form and other relevant forms.

Step 3: Gather Your Documents

Collect all required documents, such as the policy document, medical reports, death certificate, and any other relevant documents, before filling out the form.

Step 4: Fill in the Claim Form

Fill out the form with all necessary details, including the policyholder’s information, the type of claim, and other supporting information.

Step 5: Submit Your Claim

Send the completed form along with all required documents to Reliance Nippon Life Insurance’s head office or a nearby branch office (2). You can also send scanned copies of the duly filled claim forms to rnlife.claims@relianceada.com or via courier to: “The Claims Department, Reliance Nippon Life Insurance Limited, Office no. 701 & 702, 7th floor, Silver Metropolis, Off Western Express Highway, Goregaon East, Mumbai – 400063.”

While filling up the Reliance Nippon claim form, you need to fill in the following details.

• Policyholder Information

The personal information of the policyholder, such as name, address, contact details (like phone number and email), and policy number.

• Claim Circumstances

Specify the type of claim being made, such as a death claim, maturity claim, or rider benefit claim.

• Claimant Details

Claimant Details, including name, DOB, address, contact details, occupation details, monthly income, bank details, relation with Life Assured, etc.

Disclaimer: Exact details may vary according to the selected claim form.

The claim process of Reliance Nippon Life Insurance is discussed below.

Step 1: Submit Your Claim and Documents

Submit your claim form and supporting documents either at any Reliance Nippon Life branch office or directly to the Claims Team at the Reliance Nippon Life Goregaon, Mumbai office.

Step 2: Claim Assessment and Additional Documents

Reliance Nippon Life will review your documents. If additional documents are needed or if an investigation is required, they will notify you within 3 working days.

Step 3: Claim Decision and Payout

Once all documents are verified or the investigation is complete, Reliance Nippon Life will make a final decision, and the payment will be disbursed.

You can check the Reliance Nippon Life Insurance claim status in both online and offline mode.

Online

Step 1: Open the Reliance Nippon Life Insurance official website and scroll down to the end of the website. Then, locate the “Track Your Claim” option in the footer.

Step 2: Click on the“Track Your Claim” option, and you’ll be redirected to a new webpage. Here, enter details, like the claim reference number, policy number, and claimant's registered mobile number.

Step 3: Click on the “Submit” option, and the claim status will appear.

Offline

If you want to check the claim status offline, call Reliance Nippon Life Insurance at 1800 102 3330 from Monday to Saturday between 9:00 AM to 6:00 PM. You can also email them at rnlife.claims@relianceada.com(3)to know the claim status.

Alternate Method

Team InsuranceDekho can also help you with checking the claim Reliance Nippon Life insurance policy status if it is bought via our website. All you need to do is give us a call at 755 1196 989 or email us at support@insurancedekho.com.

Reliance Nippon Life Insurance Claim Settlement Time

Reliance Nippon Life Insurance offers a 10-day Claims Settlement Guarantee after they have received all the necessary documents from your end. In case of delay beyond regulatory turnaround time, applicable interest rates will be paid.

\If you want to speed up your claim settlement process, follow these tips.

• Ask for Help When Necessary

If you face any problems or delays while filing your claim, then immediately contact the customer care team to help you out.

• Maintain Accuracy

While filling up the claim form or attaching the important documents, make sure that all the information and the documents are correct.

• Pay Premiums On Time

Make sure that you pay all your premiums on time. If your policy lapses due to not paying premiums on time, then it might delay the claim settlement process.

• Use Online Services

Online claim filing is much easier than offline one. If the insurance company provides the facility of online claim filing, then use that service to speed up your claim settlement process.

• Keep Copies of All the Documents

Keep copies of all the documents that you submit while filing the claim to yourself. If any of the important documents got lost during the settlement process, then you can soon replace them with another one.

We are here to support you every step of the way in case you have queries about your policy or need help filing a claim. Policyholders can get in touch with our customer support team via call at 755 1196 989; the number is operational 24*7 except on national and gazetted holidays. On the other hand, If you prefer emailing, reach out at support@insurancedekho.com.