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Magma Health Insurance FAQs

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Claim Settlement

  • What are the documents required for the settlement of the claim?

    The documents required to be submitted for settlement of the claim are :

    • Duly filled claim form
    • Certificate from the physician
    • Medicine prescriptions
    • Medical bills
    • Diagnosis reports such as x-ray scan, ECG, etc.
    • Details of the discharge
    • Final receipts from the hospital

  • Do I need to spend at least 24 hours in the hospital to get a claim?

    Yes, every insured needs to be admitted for at least 24 hours in the hospital to get a claim. In the case of daycare procedures only, the duration can be less than 24 hours.

  • What is the procedure to avail the cashless facility in Magma network hospital?

    The policyholders can avail the cashless facility at our network hospital or can ask for claim as reimbursement. With Magma, claims are now easy to access. You just need to download "Magma HDI" mobile app or visit the website "www.magma.co.in" to avail any of the following:

    • Intimate and track claims
    • Avail wellness services
    • Download forms
    • Search hospital for cashless facility
    • Access your policy features and health card and more

  • Where can I contact for claim settlement services from Magma?

    You can intimate your claims at toll-free number 18002663202. Also, you can e-mail the claim details at customercare@magma.co.in.

Critical Illness

  • How the amount is offered by the insurer under the critical illness plan?

    The amount is provided in lump sum, which depends on the amount of the sum insured.

  • What are the names of the variant under OneHealth policy, which offers cover for critical illness?

    There are four variants available under OneHealth Policy namely - Support, Support Plus, Shield and Premium, which offers cover for critical illness.

  • How much cover for critical illnesses are provided under each variant of OneHealth Policy?

    Different variants of OneHealth Policy offer different coverage for critical illnesses, which are as follows:

    • Variant 1 and 2: Support and Support Plus: Equal to sum insured
    • Variant 3: Shield: Equal to sum insured or Rs. 10 lakh, whichever is lower and
    • Variant 4: Premier: Rs. 10 lakh

  • Is there any policy available to cover the expenses of critical illness under Magma?

    Yes, OneHealth Policy of Magma provides cover for the critical illness treatment.

  • Who can opt for the critical illness policy under Magma?

    Under OneHealth policy of Magma, the critical illness cover is provided as an optional benefit. Anyone who is aged between 18 years to 65 years can apply for this policy and opt for this benefit.

Family

  • How many people can get coverage under the family floater health insurance policy?

    When it comes to an individual plan, it covers a single person only. But, under the family floater plan, it covers maximum up to 4 adults and up to 3 children.

  • Does Magma offer insurance plans for individuals or for the families?

    Magma provides the health insurance plans for individuals and families both. The same plan can be purchased on an individual or family floater basis with the change in the sum insured and premium amount.

  • Who should buy Magma family health insurance plan?

    OneHealth Insurance Policy is the ultimate Magma family health insurance plan that every individual who wishes to insure themselves as well as their family members should buy.

  • Can I change the sum assured during Magma family health insurance tenure?

    No! Unfortunately, sum insured cannot be changed during the policy tenure of your Magma family health insurance policy. Any changes, if desired, can be requested at the time of policy renewal.

  • What is the advantage of Magma family health insurance?

    Magma family health insurance policy OneHealth Insurance Policy offers advantages such as massive coverage, lifelong policy renewal, cashless treatment facility at 4,300+ network hospitals, easy claim settlement, Fitness Rewards & Applicable Wellness Services, restoration of the sum insured, free health check-up, cumulative bonus, affordable premium, etc.

  • What does Magma family health insurance plan cover?

    Magma family health insurance policy covers expenses incurred on in-patient care, pre & post hospitalization, organ donor expenses, psychiatric treatment, IVF treatment, daycare treatment, domiciliary hospitalization, AYUSH treatment, e-opinion for any specified critical illness, air ambulance cover, worldwide emergency hospitalisation cover, cover for maternity, newborn baby and vaccination according to the variant purchased and more.

  • Does Magma family health insurance policy offer tax deductions?

    Yes! Magma family health insurance policy offers tax benefits as per Section 80D of the Income Tax Act, 1961.

  • Can I purchase a family floater health insurance plan for my 5-year-old daughter?

    No, Magma holds no separate individual plan for kids. But, your 5-year-old daughter can get covered either with you or your wife in either individual or floater plans.

Feature

  • What are the major benefits available under the Magma health insurance plan?

    The major benefits offered by the plan comprises of AYUSH cover, OPD cover, maternity cover, IVF treatment cover, daycare treatment, and so on.

  • Does Magma provide the coverage for AYUSH treatment?

    Yes, Magma offers the AYUSH treatment cover. The limit of coverage depend on the chosen variant. As per the Support variant, the expenses of the AYUSH treatment are covered up to 10% of the sum insured. Under the Support Plus variant, the costs of the AYUSH treatment are covered up to 50% of the sum insured. While under the Shield and Premium variants of the plan, the coverage is provided up to the sum insured amount.

  • Are daycare treatments covered under any plan of Magma?

    Yes, the insurer offers the coverage for daycare treatments up to the amount of sum insured.

  • Does any bariatric surgery cover is offered to the policyholders by Magma?

    Yes, the coverage for bariatric surgery is provided up to Rs. 1 lakh.

  • Does Magma offer pre-hospitalisation and post-hospitalisation insurance cover for its customers?

    Yes, Magma offers the cover for pre-hospitalisation and post-hospitalisation medical costs for 30 and 60 days for Support and Support Plus variant, while for 60 and 90 days for Shield and Premier variant.

General Information

  • Does Magma offer insurance plans for individuals or for the families?

    Magma provides the health insurance plans for individuals and families both. The same plan can be purchased on an individual or family floater basis with the change in the sum insured and premium amount.

  • Does Magma General Insurance Company provide any coverage for an accident?

    Yes, under OneHealth policy of Magma , the personal accident cover is provided as an optional benefit. Also, the insurer has one more dedicated plan offered to its customers, known as Individual Personal Accident, to cover the treatment for injury due to accidents.

  • How many hospitals are there in the network of Magma?

    The Magma General Insurance company have 4,100+ network hospitals.

  • At what time I can call the customer care team of Magma General Insurance Firm?

    The customer care service of Magma General Insurance Firm is available 24*7. So, customers can call anytime.

  • What is the customer care number of Magma General Insurance Firm?

    The customer care number of Magma General Insurance Firm is 1800-266-3202.

Help to Buy

  • Do I need to go through medical tests to buy a health plan from Magma General Insurance Co. Ltd.?

    Sometimes it is necessary and sometimes not. Actually, it varies from plan to plan where customers are required to submit their medical reports to get their health condition analysed. However, in case, if the request for a health plan is accepted, the applicant can get his or her 100% check-up cost reimbursed.

  • What is the customer care number of Magma Health Insurance?

    The toll-free number of Magma Health Insurance is 1800 266 3202.

  • I want to buy a Magma plan. From where I can purchase it?

    To buy a health insurance plan from Magma General Insurance, proposers can either visit Magma's official website, i.e. www.magma.com or can purchase it from a reliable name in the health insurance sector, i.e. insurancedekho.com.

Individual

  • Does Magma offer insurance plans for individuals or for the families?

    Magma provides the health insurance plans for individuals and families both. The same plan can be purchased on an individual or family floater basis with the change in the sum insured and premium amount.

  • Does Magma individual health insurance policy offer tax deductions?

    Yes! Magma individual health insurance policy provides tax benefits as per Section 80D of the Income Tax Act, 1961.

  • What does Magma individual health insurance plan cover?

    Magma individual health insurance policy provides cover for in-patient care, pre & post hospitalization, daycare treatment, domiciliary hospitalization, organ donor expenses, psychiatric treatment, IVF treatment, AYUSH treatment, e-opinion for any specified critical illness, worldwide emergency hospitalisation cover, air ambulance cover, cover for maternity, newborn baby and vaccination under specific variant, etc.

  • What is the advantage of Magma individual health insurance?

    Vast coverage, easy claim settlement, lifelong policy renewal, cashless facility at 4,300+ network hospitals, Fitness Rewards & Applicable Wellness Services, restoration of the sum insured, cumulative bonus and free health check-up are some of the key advantages of the Magma individual health insurance policy.

  • Can I change the sum assured during Magma individual health insurance tenure?

    No! You cannot change the sum insured amount during the policy tenure. However, changes to the sum insured amount can be made at the time of policy renewal.

  • Who should buy Magma individual health insurance plan?

    Magma individual health insurance is a perfect health insurance option for any individual who has a higher health risk or already has his parents covered for health insurance.

  • Is there any discount offered if I purchase a plan from Magma health insurance for different tenures?

    Yes, Magma insurance company provides a discount of 10% on purchasing the plan for a tenure of 2 years and 12.5% on buying the plan for 3 years.

  • Under the individual plan of Magma, what is the range of sum insured?

    A wide range of sum insured is offered under the Magma individual policy that ranges between Rs. 2 lakh and Rs. 50 lakh under different variants.

  • What is the age limit for the coverage of any individual under any Magma plan?

    Any individual person between the age group of 18-65 years is eligible to get the coverage under Magma. Besides, if either parent is covered, the dependent kids above the age of 5 years are also eligible to get the coverage under the individual policy.

Kids

  • Does Magma kids health insurance policy offer tax deductions?

    Yes! Under Magma kids health insurance, a policyholder gets tax benefits as per Section 80D of the Income Tax Act.

  • What is the advantage of Magma kids health insurance?

    The key advantages of Magma kids health insurance cashless facility at 4,300+ network hospitals, lifelong renewability, comprehensive coverage, sum insured up to Rs. 50 Lakh, free health check-up, cumulative bonus, hospital cash benefits, restoration of the sum insured, discount on long-term policy purchase, etc.

  • Can I change the sum assured during Magma kids health insurance tenure?

    No, not during the policy tenure! However, you can change your sum insured amount at the time of policy renewal.

  • Who should buy Magma kids health insurance plan?

    Magma kids health insurance is a must buy for all parents who want to secure their dependent children under their health insurance coverage.

  • What are the features provided by the Magma that gives coverage to kids?

    The benefits offered under the Magma health insurance plan for children comprises of pre & post hospitalisation, in-patient care, daycare procedures, vaccination charges, AYUSH treatment, domiciliary hospitalisation, free health check-up and so on.

  • I have an 11-year-old son. Can he get the coverage under an individual plan of Magma?

    Yes, any kid who is 5 or above is eligible to get the coverage under the individual plan by Magma.

  • What is the eligibility criteria to get the kids covered under the plans of Magma?

    The kids are not allowed to get covered alone under any health insurance plan. For their coverage, either of their parents needs to be covered under a policy. However, the children from the age of 5 years are allowed to be covered under individual plans, and kids from the age of 91 days are eligible to be covered under family floater plans.

Maternity

  • Is coverage for vaccinations also provided with the maternity benefits under the health insurance plan of Magma?

    Yes, coverage for vaccinations is available with the maternity option under the Premium variant of OneHealth Insurance plan of Magma. The cover for vaccinations is up to Rs. 10,000, which is included within limit defined for New Born Baby Cover.

  • What is the waiting period to avail the maternity benefits?

    A waiting period of 4 years is applicable to avail the maternity benefits under the Magma.

  • Do women members get the maternity coverage under the plans of Magma?

    Yes, women are offered with the maternity cover option for up to Rs. 1 lakh.

  • What does Magma maternity health insurance plan cover?

    Magma maternity health insurance policy provides maternity, newborn baby and vaccination for the newborn baby. Other features covered include in-patient care, pre & post hospitalization, domiciliary hospitalization, daycare treatment, IVF treatment, AYUSH treatment, and many more.

  • Does Magma maternity health insurance policy offer tax deductions?

    Yes! Magma maternity health insurance policy grants tax benefits as per Section 80D of the Income Tax Act, 1961.

  • What is the advantage of Magma maternity health insurance?

    Easy claim settlement, lifelong policy renewal, vast coverage, cashless facility at 4,300+ network hospitals, free health check-up, Fitness Rewards & Applicable Wellness Services, cumulative bonus, restoration of the sum insured are a few prime benefits of Magma maternity plan.

  • Can I change the sum assured during Magma individual health insurance tenure?

    No! Unfortunately, the sum insured amount of Magma maternity health insurance cannot be changed during policy tenure. The desired change can be made at policy renewal time.

  • Who should buy Magma maternity health insurance plan?

    Magma maternity health insurance is a must buy for women and married couples planning to start a family in the coming years. OneHealth Insurance Policy is a reliable maternity health insurance one can have when the need arises.

Parents

  • What does Magma parents health insurance plan cover?

    Magma parents health insurance policy provides cover for in-patient care, pre & post hospitalization, domiciliary hospitalization, daycare treatment, IVF treatment, AYUSH treatment, second medical opinion in case of specified critical illness, organ donor expenses and more.

  • What is the advantage of Magma parents health insurance?

    Various advantages of Magma parents health insurance include easy claim settlement, vast coverage, lifelong policy renewal, cover for self and spouse, cashless facility at 4,300+ network hospitals, free health check-up, cumulative bonus, restoration of the sum insured and multiple others.

  • Does Magma parents health insurance policy offer tax deductions?

    Yes! Magma parents health insurance comes with the feature of tax benefits per Section 80D of the Income Tax Act, 1961.

  • Can I change the sum assured during Magma parents health insurance tenure?

    No! Sum insured amount changes cannot be made during the policy tenure of Magma parents health insurance. If you want to increase or decrease the amount, the ideal time would be policy renewal.

  • Who should buy Magma parents health insurance plan?

    Magma parents health insurance policy is the ultimate purchase for any individual who is less than 65 years of age and wishes to insure themselves against unexpected medical expenses that may appear in a medical emergency takes place.

  • Does Magma provide a lifelong renewability option for parents?

    Yes, Magma offers the feature of lifelong renewability under the health insurance plans which allows the parents to get covered.

  • What is the maximum entry age for parents in the plan offered by Magma?

    The maximum entry age for parents differs from policy to policy. But, Magma does offer plans with the maximum entry age of 65 years.

  • Under which plans of Magma, parents can get coverage for their children?

    The Magma allows the parents to get their children covered under two plans provided by Magma such as Individual Personal Accident Policy and OneHealth Insurance Policy.

Plan Coverage

  • Can I expect the coverage of air ambulance under any plan of Magma?

    Yes, Magma offers the coverage for air ambulance under the Premium variant of OneHealth Insurance Plan.

  • Does any plan of Magma offer outpatient cover?

    Yes, the outpatient cover is offered by the OneHealth Plan of Magma under its Premium variant.

  • Are the expenses related to in-patient care get covered under the health insurance plans by Magma?

    Yes, the charges for in-patient care under the health insurance plan by Magma are covered.

Portability

  • When can someone choose the option of portability?

    Anyone possessing a health policy can utilize the feature of portability only during the renewal time.

  • During the portability option, does Magma follow any specific guideline?

    Yes, Magma complies with the IRDA guidelines for implementing the portability feature.

  • Does Magma provide the feature of portability to its customers?

    Yes, Magma provides the portability option to its policyholders, which allow the policyholders to switch from a similar plan of other health insurers to a plan of Magma .

Premium

  • Up to how much premium the tax benefits can be availed under the plans of Magma?

    When it comes to gain the tax benefit under Magma, you can avail the benefit up to Rs. 25,000 as per the section 80D of the Income Tax Act 1961.

  • What is the lowest premium amount for plans offered by Magma?

    The premium for Magma health plans starts at Rs. 3,998* per annum. *The premium is subject to change.

  • Is there any premium rewards offered to the customers under Magma plans?

    Yes, the policyholders can earn fitness reward points maximum up to 10% of premium by participating in Fitness Rewards and Wellness Services.

  • Does Magma offer a discount on the amount of premium to its policyholders?

    Yes, Magma health insurance firm provides the discounts for opting multi-year policies. A 10% discount is given for choosing a 2-year tenure policy, while 12.5% discount is allowed for selecting a 3-year tenure plan.

  • What are the elements that influence the value of the premium of Magma health policies?

    Following are the basic factors that are used to compute and influence the premium amount of Magma:

    • Policy term
    • Sum insured
    • Age of insured
    • Gender
    • Number of members
    • Medical history

Senior Citizen

  • Does Magma senior citizen health insurance policy offer tax deductions?

    Yes! Magma senior citizen health insurance offers tax benefits per Section 80D of the Income Tax Act, 1961.

  • What is the advantage of Magma senior citizen health insurance?

    Some of the key advantages of Magma senior citizen health insurance include superior cover, lifelong policy renewal, cumulative bonus, restoration of the sum insured, cashless facility at 4,300+ network hospitals, free health check-up, and various others.

  • Can I change the sum assured during Magma senior citizen health insurance tenure?

    No, you cannot as it is not allowed by the insurer. However, you can make the desired changes in your sum insured amount at the time of renewing your Magma senior citizen health insurance.

  • Who should buy Magma senior citizen health insurance plan?

    Magma senior citizen is an excellent policy for the elderly aged up to 65 years to get themselves secured for unexpected medical expenses that may incur during a medical emergency situation.

  • What does Magma senior citizen health insurance plan cover?

    Magma senior citizen health insurance policy covers inpatient care, pre & post hospitalization, domiciliary hospitalization, daycare treatment, AYUSH treatment, organ donor expenses, second medical opinion in case of specified critical illness, etc.

  • Does Magma offer the lifelong renewability for senior citizens under its plan?

    Yes, the Magma offers the lifelong renewability for senior citizens under OneHealth Insurance Policy.

  • Name the plan of Magma that covers senior citizens under it?

    Magma covers the people above the age of 60, i.e., senior citizens under its plan called OneHealth Insurance Policy.

  • Can senior citizens get the coverage under any plan of Magma?

    Yes, senior citizens can be covered under the health insurance plan of Magma as it gives the coverage up to 65 years of age.

Tax Benefit

  • Can I know the highest limit of tax benefit up to which the premium of Magma plans gets non-taxable?

    When an individual of below 60 years purchases a plan of Magma , he or she can avail the tax benefit of maximum up to the premium of Rs. 25,000. But, if the same policyholder buys a health insurance plan for a senior citizen, who is above 60 years of age, the tax benefit reaches to the premium to Rs 30,000. On the other hand, if a senior citizen purchases the policy of Magma for himself, he can gain the tax benefit for up to Rs. 50,000 premium amount as per the section 80D of the Income Tax act.

  • How should I make the payment to get the tax benefit on the premium of Magma health insurance plan?

    Payment of premium can be made by any mode other than cash to get the eligibility for tax benefit as per the section 80D of the Income Tax Act 1961.

  • Can I gain any tax benefit with the health insurance policies of Magma ?

    Yes, the policyholders can save their taxes on the amount of premium paid for the policy as per Section 80D of IT Act.

Top-up

  • What are the deductible options offered under the top-up plan of Magma?

    The deductible options available under the top-up policy of Magma are:

    • Support Plan - Rs. 1, 2, 3 lakh
    • Support Plus Plan - Rs. 1, 2, 3 lakh
    • Shield Plan - Rs. 2, 3, 4, 5 lakh
    • Premium Plan - Rs. 3, 4, 5 lakh

  • Can I convert the health insurance plan of Magma into a top-up policy?

    The Magma doesn’t offer any separate top-up policy, but you can convert the OneHealth Insurance Policy into a top-up policy by opting aggregate deductible optional cover and by paying the applicable discounted premium. The claim in a policy year becomes payable by the Magma only after the deductible limit is crossed.

Woman

  • Do women members get the maternity coverage under the plans of Magma?

    Yes, women are offered with the maternity cover option for up to Rs. 1 lakh.

  • Does Magma woman health insurance policy offer tax deductions?

    Yes! Magma woman health insurance provides tax benefits according to Section 80D of the Income Tax Act.

  • What does Magma woman health insurance plan cover?

    Magma woman health insurance policy, OneHealth Insurance Policy provides cover for inpatient care, pre & post hospitalization, maternity expenses, newborn baby cover, vaccination expenses for newborn baby, AYUSH treatment, organ donor expenses, domiciliary hospitalization, daycare treatment, second medical opinion in case of specified critical illness, and more.

  • What is the advantage of Magma woman health insurance?

    Prime advantages of Magma woman health insurance lifelong policy renewal feature, cashless facility at 4,300+ network hospitals, superior coverage, free health check-up, cumulative bonus, restoration of the sum insured, discount on long-term policy purchase, etc.

  • Can I change the sum assured during Magma woman health insurance tenure?

    No! Unfortunately making sum insured changes during the policy tenure are not allowed. However, you can request the same at the time of policy renewal.

  • Who should buy Magma woman health insurance plan?

    Magma woman health insurance is the perfect health solution for any woman planning to secure herself and her family against any medical emergency situation and the financial instability that may come with it. Women looking forward to getting maternity and newborn baby charges covered should also buy the cover.

  • Does Magma offer its women customers with the coverage of newborn baby cover? 

    Yes, Magma provides the newborn baby coverage in addition to maternity benefits up to Rs. 50,000.

  • Are women policyholders allowed to buy Magma's health insurance policies?

    Yes, the women policyholders can buy the plans of Magma.

Health Insurance News

User Reviews

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What users are saying
  • All
  • Price
  • Helpful
  • Network Hospitals
  • Claim
  • Renew
  • Premium
  • Top up
  • Critical Illness
  • Ready to Assist

    While browsing the official Magma HDI Health Insurance website, I found it challenging to decide which plan would be the best fit for my budget. After some research, I reached out to InsuranceDekho's support team. They guided me through the details of each plan under Magma HDI Health Insurance and explained the premium calculation process. With their help, I was able to select a plan that suited my health needs at an affordable premium. I am highly satisfied with the prompt and helpful assistance provided by the InsuranceDekho team.

    T
    Magma
    By Tanya Bakshi
    On: Dec 17, 2024
  • Smooth Claim Process

    The claim settlement process with Magma HDI Health Insurance is smooth and straightforward. With the assistance of InsuranceDekho's support team, I initiated my claim, and the process was timely and hassle-free. Their guidance made the experience extremely helpful and efficient.

    S
    Magma
    By Shankar Chouhan
    On: Dec 17, 2024
  • Finding a Suitable Plan

    Initially, I found it difficult to understand the specifics of health insurance plans and their benefits. However, Pooja, a relationship advisor from InsuranceDekho, guided me through the process. She helped me understand the details and recommended the Magma HDI OneHealth Insurance Policy as the best plan for my health needs.

    S
    Magma
    By Sajid Sheikh
    On: Dec 17, 2024
  • Assistance with Delayed Renewa...

    I was quite worried when I realized that the renewal date for my Magma HDI OneHealth policy, which I purchased last year, had passed. Thankfully, the InsuranceDekho team guided me on how to renew my policy within the grace period and continue availing the benefits. With their help, I was able to reinstate my coverage without any issues.

    J
    Magma
    By Juhi Tayal
    On: Dec 17, 2024
  • Simple to Buy the Health Insur...

    It was simple to get Magma HDI health insurance from InsuranceDekho. I found it simple to comprehend Magma HDI's rules and evaluate them against others thanks to their platform. I was able to locate a plan that was ideal for my requirements, and the entire procedure went without a hitch. In addition, the support offered by the InsuranceDekho staff made sure I easily obtained the coverage I needed.

    A
    Magma
    By Ashwani Mishra
    On: Jul 02, 2024

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