Cholamandalam Bike Insurance FAQs

In Chola MS there are two modes through which one can buy or renew their insurance policy as well as pay the premium. It offers an online and offline platform for the convenience of the customers. You can simply log in to the official website for buying a policy or paying premium via debit card, credit card or net banking. If someone is not comfortable with it, they can simply visit the branch.

Chola MS two wheeler Insurance policy offers various add-on covers so that the policyholders can get additional coverage. It includes Full Depreciation Waiver Cover, Return to invoice Cover, Monthly Installment Cover, Daily Cash Allowance, Hydrostatic Lock Cover. The policyholders can buy it with their Comprehensive/standalone own-damage two wheeler insurance policy by paying an additional premium.

The Chola MS two wheeler Insurance policy has the following features:

• It offers unique add-on covers.
• It provides Roadside Assistance services.
• It is ISO certified.
• In-house claim settlement.
• The customers will get complete support at the time of claim settlement.
• Long term plans for new two wheelers.

Chola MS General Insurance has 87 branches all over the country. The customers can visit any branch to get their two wheeler insurance policy. You can look for your nearest branch by visiting the official website or downloading the app.

If you have any queries regarding the policy you can ring up to their customer executive on their toll-free number 1800-208-5544. You can also mail your query at customercare@cholams.murugappa.com and someone from the team will revert back to you. Else you can also contact Insurance Dekho.

The coverage of every policy is limited to a predecided geographical area. The Cholamandalam third party bike insurance policy does not provide coverage for any damage or loss occurred outside the predetermined geographical area.

Yes, the Cholamandalam third party bike insurance policy provides compensation for the loss of income of the third party due to physical disability.

You can easily get the quote of Cholamandalam third party bike insurance policy online. You have to go to their official website. Then click on the “GET A QUOTE” option and fill in the registration number of your bike.

No, you can not stretch the coverage of the Cholamandalam third party bike insurance policy under any circumstances. For extensive coverage, you can opt for the Cholamandalam comprehensive bike insurance policy.

You can pay the premium of the Cholamandalam third party bike insurance policy in the following ways:

• Log in to the official website and make the payment using debit card, credit card or net banking
• Visit the nearest branch along with the policy documents.

You can customize the Cholamandalam comprehensive bike insurance plan in the following ways:

• By opting for add-on covers as per your preference to stretch the coverage
• By opting for the desired tenure of the policy.

Cholamandalam comprehensive insurance policy comes with the following add-ons.

• Full Depreciation Waiver Cover
• Hydrostatic Lock Cover
• Return to Invoice Cover
• Monthly Installment Cover
• Roadside Assistance Service.

You can get a quote for Cholamandalam comprehensive bike insurance policy by using the “Get A Quote” feature on its official website and also on Insurance Dekho.

You can purchase Cholamandalam comprehensive bike insurance policy in the following ways:

• Through its official website
• By calling on its toll-free number 1800 208 5544
• By visiting the nearest branch.

In case of online purchase, you receive the soft copy of policy documents in your inbox within a few hours after the final payment is done.

It is always advisable to opt for Zero Depreciation cover to receive the maximum claim amount. However, it is best suited for the following people:

• New bike owners
• Inexperienced bike drivers
• Luxury bike owners
• Owners living in the accident-prone zones.

Yes, if you avail the Cholamandalam Zero Depreciation cover, then the insurance company provides free of cost repair of the rubber bike parts up to 2 claims in the network garages.

Yes, you need to renew the Zero Depreciation cover every time you renew your Cholamandalam comprehensive bike insurance policy provided it satisfies the conditions of Zero Depreciation cover at the time of renewal.

The Cholamandalam Zero Depreciation will only provide coverage within the predetermined geographical zone. The insurer will not bear the expense of any damage incurred by the insured’s bike outside the area.

You can add the Zero Depreciation cover to your policy in the following ways:

• Visit their official website
• Dial their toll-free number 1800 208 554
• Visit the nearest branch

You can add this cover to your comprehensive bike insurance policy at the time of purchase, renewal or in the middle of the tenure.

You can download the claim form of Cholamandalam bike insurance policy from its official website or reach out to the nearest branch and collect the hard copy of the claim form.

In case of theft of the insured’s bike, you need to lodge an F.I.R at the nearest police station. You have to submit the photocopy of the FIR and other documents, the bike keys and a non-traceable certificate to the insurance company in order to register a claim.

Yes, you need to carry your driving licence while claiming Cholamandalam bike insurance. You should make sure that the driving licence is valid.

You can check your Cholamandalam bike insurance through its official website in the section of “Track My Claim”. You just have to provide policy number, claim number or vehicle number in the required segment to track the status of the claim.

Yes, the claim process is time-bound. It is advisable to inform the insurer within 24 hours of the incident.

The renewal of the Cholamandalam bike insurance policy is needed for the following reasons:

• To remain protected against the financial losses due to damage to the insured’s bike
• To get insurance for the third party liabilities
• To ensure that you are not penalized for the absence of a valid insurance policy.

Yes, you can extend or shorten the tenure of the Cholamandalam bike insurance policy at the time of renewal.

After the offline renewal of the Cholamandalam bike insurance policy, the policy documents will be sent to your address given in the policy details via courier within a few days.

Yes, you can transfer the no claim bonus from your previous policy to the new policy at the time of renewal provided you did not make any claims during the tenure of your previous policy.

Yes, you can add any add-on cover to your Cholamandalam bike insurance policy at the time of renewal provided you are opting for a comprehensive plan. The charges for the add-ons will be added to the premium after the details are verified by the insurer.

There are several factors that can affect the premium amount of a bike insurance policy such as Insured Declared Value (IDV), Add-on Covers, Anti-theft Devices, Engine Cubic Capacity, Modifications, Age of the Bike, Bike Owner’s Age, No Claim Bonus, etc.

With the help of a bike insurance premium calculator you can find the right amount of premium and IDV value which is being offered by various bike insurance companies for the insured bike. It will help you opt for a reasonably priced insurance cover and make wise decisions pertaining to insurance.

To get the right IDV and premium amount for your bike, you will have to fill up a few details on the premium calculator which may include bike’s make, model and variant, bike’s fuel type, bike’s registration city, bike’s engine capacity, bike’s registration year, etc. Entering these details will make you get the right premium and IDV offered by different insurers in the market.

Yes, the premium calculator is designed to compute the IDV value and premium amount offered by different insurance providers for all kinds of vehicles such as new as well as old or used bikes.

Many websites are available that offer the benefit of the premium calculator to its customers. But, the best and accurate results for the premium amount and IDV value for the bike insurance policy is available at InsuranceDekho, i.e., www.insurancedekho.com. You can use it anytime, anywhere.

The Cholamandalam MS gives different types of bike insurance add-on covers which include breakdown support over the phone, on-site minor repairs, fuel delivery, flat tyre support, battery jump-start, provision of the local taxi, and so on.

You can buy the add-on covers to enhance your bike insurance cover either at the time of Cholamandalam MS bike insurance plan purchase or during the bike insurance plan renewal process

No, it is not compulsory to add an add-on cover in your bike insurance cover. It is an optional benefit which you can opt for as per your needs and budgets.

Yes, you will be required to pay for an additional insurance plan along with insurance premium for basic insurance cover as the amount specified in the policy document or online purchase portal of the insurance company.

There is no such limit on the number of add-on covers that you can buy at a time. Therefore, you can include as many add-on covers as you require in your insurance policy consecutively.

You can download your policy by logging into your account on the Cholamandalam MS website or through the portal where you purchased the policy, like InsuranceDekho. Navigate to your policy section and select the option to download the policy document.

Yes, if you haven’t already, you will need to register on the Cholamandalam MS website using your policy details to access and download your policy document.

You generally need your policy number or registered mobile number/email address to log in and access your policy document.

Yes, your policy document should be available for download immediately after the purchase is confirmed, although there may occasionally be a short processing time.

Yes, the downloaded copy of your insurance policy is a valid document for legal and claim purposes, just like the physical copy.

If you’re having trouble downloading your policy, contact Cholamandalam MS’s customer support for assistance. They can guide you through the process or send the document directly to your email.

The status of your policy, including its validity, will be mentioned in the policy document. You can also check the policy status online through the Cholamandalam MS website or contact their customer service.

Yes, you can download multiple copies of your policy document from the Cholamandalam MS website if you lose the original one.

It's advisable to carry a physical copy or at least a digital copy of your bike insurance policy while riding, as it may be required during traffic inspections.

Yes, your bike insurance policy will include all relevant details, including your personal information, vehicle details, policy coverage, validity dates, and other pertinent terms and conditions.