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Acko Health Insurance Policy Download

ACKO Insurance started in 2016, is one of the top health insurance companies that adopted the Digital-first approach for its customers. Over the years, many people have chosen ACKO Insurance over other providers for its lower premiums and competitive pricing, instant claim process, and other benefits. It has released some simple and affordable products and services for its customers' financial protection against health issues and for their safety. Learn about the policy download process and details covered in this document. Also, understand how you can check your ACKO Insurance policy status and download it for future reference.

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What is a Health Insurance Policy document?

A Health Insurance Policy document is an agreement enforced by law between the insurer and insured individual. Under this document, all the details related to your selected plan, set premium, total coverage provided, and benefits are included. Here is a quick overview of policy details covered in the ACKO Insurance policy:

  1. Name and contact details of the Policyholder (contact number, email, and address)
  2. Terms and Conditions of your policy
  3. Type of Insurance Policy and Proposal details
  4. Total coverage you will be given with the selected plan
  5. Monthly/Annual Premium amount that the policyholder needs to pay
  6. Opted Add-on options and rider details
  7. Exclusions
  8. Initiation and renewal policy date
  9. Tax certificate
  10. Claim process
  11. Waiting period

Importance of ACKO Insurance Policy Document

Some of the major reasons having a policy document are important, include:

  1. Resolving Disputes: In some cases, the policyholder and the insurer disagree on certain specifications and limits. In such a case, the policy document acts as a reference point to resolve the disagreement.
  2. Acts as an Evidence: Sometimes customers may make allegations or question officials related to coverage and other specific details. In such a case, a policy document acts as proof as it includes all the details in detail, including your coverage details.
  3. Understanding your Inclusions and Benefits: The document includes all the benefits and inclusions provided to the selected plan from the time of policy initiation. One can check what benefits and inclusions, he/she is eligible for using this document.
  4. Ensures Security: Between you and your insurer, the policy document acts as an agreement that is enforceable by law. As you receive the benefits, be sure to keep it safe as it can be used to protect yourself against fraud in the future.
  5. Educational Tool: The policy document contains a number of insurance-related terminologies, concepts, and keywords that can aid customers in better understanding the various services available and their requirements.

How To Check ACKO Health Insurance Policy Status?

Online Mode

One of the best ways to track your policy status and download the PDF document is to visit ACKO’s official website or consult with InsuranceDekho's support team.

Check Policy Status or Download Policy PDF on InsuranceDekho

Step 1: Visit InsuranceDekho’s Official Website

Visit InsuranceDekho’s website and press the login button in the top-right corner to access your account and policy details.

Step 2: Fill Requested Details

Enter your registered mobile number and proceed with OTP verification to access your dashboard.

Step 3: Check Policy Status or Download Policy PDF

Once you verify your account, go to the policy and track its status. You can even download a PDF of your current policy and check 5 previous service requests.

Check Policy Status on ACKO Health Insurance

Step 1: Go to the ACKO’s Health Insurance Policy Page

Visit the health insurance policy page and press the login button on the top-right corner to access your policy details and download the PDF policy document.

Step 2: Login Your Account

You will be redirected to a login page requesting you to submit your registered number and OTP Verification.

Step 3: Check Policy Claim Status or Download Policy PDF

After verification, visit the health insurance policy and press the download button.

Offline Mode

Feel free to drop a mail requesting policy download (PDF) to InsuranceDekho’s support team at support@insurancedekho.com or you can call one of our relationship managers on 7551196989

Important Details in a Policy Document

Here are the top details you can easily find in your ACKO Health Insurance Policy document, including:

  1. Coverage Details: The policy document will provide a detailed list of all the benefits covered under your plan as well as necessary Day Care treatments and procedures.
  2. Sum Insured: Customers can easily check the selected plan and the total sum insured amount in this section.
  3. Exclusions: Your policy document also provides a comprehensive list of all exclusions.
  4. Policy feature details: The document even specifies various features, including waiting period information, financial limits of coverage, and other important aspects within your chosen plan.
  5. Add-ons and Riders: Covers information related to the riders and add-ons that the insured person selected when purchasing the policy.
  6. Renewal Details: The terms of your policy renewal are provided in your policy documents.

How to Report Issues Related to your ACKO Health Insurance policy?

Different channels that can help customers report their issues to the ACKO's Insurance support team include:

  1. Email Support: Customers can send their query or service request to hello@acko.com
  2. Mobile App: Customers can download the ACKO Insurance Mobile App which is available at the Google Play Store as well as the Apple App Store
  3. Call Feature: Customers can dial 1800 266 2256 and speak directly with the support team representative for their query.

You can even reach out to Grievance Redressal Officers for support in case you are not happy with the response or resolution provided by the representative.

❖ Mail at hello@acko.com sharing your concern or service request

❖ Call 1800 266 2256 (Toll-Free) or 1860 266 2256 to discuss your query or resolution

❖ Write to their support team head at gro@acko.com, or visit ACKO Health Insurance Limited, #36/5, Hustlehub One East, Somasandrapalya, 27th Main Rd, Sector 2, HSR Layout, Bengaluru, Karnataka 560102

You can even reach out to InsuranceDekho's customer support team for support using the following details:

  • Drop a mail at support@insurancedekho.com
  • Call and connect with a dedicated customer care executive on 755 1196 989 InsuranceDekho's helpline number to discuss your concern.

Official Website of ACKO Health Insurance

Find more details about the ACKO Policy and Plans by logging your registered account on the official website https://www.acko.com/health-insurance/

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    Perfect policy Acko Health Insurance Policy is the most suitable health insurance policy for according to my needs. I found the Acko health insurance plan during my online search at the InsuranceDekho website. It comes at an affordable premium for everyone. I Recommend this policy to everyone!  - Amit Kumar

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  • Prompt Notifications

    I received timely notifications from InsuranceDekho regarding my New India- Assurance- Floater Mediclaim updates, making sure I'm always informed. It was actually good to know that they informed you before time about your policy’s expiry date and to renew on time.

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  • A Lifesaver During Medical Eme...

    InsuranceDekho proved to be a lifesaver during a recent medical emergency. Their New India Assurance- Floater Mediclaim plan covered all expenses, and I didn't have to worry about the financial burden. Grateful for their support!

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    By Leena Gupta
    On: Jul 24, 2023
  • Best customer service

    The customer care service of the insuranceDekho website is amazing. I contacted them while buying the Acko Secure Shield Policy, I wanted to know the benefits of the plan and the executive cleared all my doubts at one go.

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    By Sakshi Yadav
    On: Oct 13, 2022
  • Best customer service

    The customer care service of the insuranceDekho website is amazing. I contacted them while buying the Acko Secure Shield Policy, I wanted to know the benefits of the plan and the executive cleared all my doubts in one go.

    S
    Acko
    By Sakshi Yadav
    On: May 26, 2022