Reliance Bike Insurance Claim

Reliance General Insurance serves as an ideal partner in the long drive of your life to deal with all the unforeseen events without any worries. It takes care of all the financial obligations of your bike arising out of road mishaps, theft or disaster. It has maintained a good record with a claim settlement ratio of 84.26% in the financial year 2019-2020.

For thousands of customers, Reliance General Insurance has been successful in resolving issues and settling claims. It has established an active support team that provides round-the-clock emergency help.The policyholders can become aware of the seamless claim settlement procedure through this article.

List of Documents Required During Claim Settlement

Following are the documents required for claim settlement process of a two-wheeler insurance policy in case any of the following events takes place:

1. In Case of Third Party Claims

• Duly filled and signed claim form
• Original/Copy of two-wheeler insurance policy
• Copy of Registration Certificate (RC)
• Copy of Driving License
• Copy of FIR (First Information Report)

2. In Case of an Accident

• Original policy documents of the insurance policy
• Duly filled and signed claim form
• Copy of Registration Certificate (RC)
• Copy of Driving License
• Copy of FIR (First Information Report)
• Original tax receipts
• Estimate of cost of repairs
• Payments receipts/bills once the repair has been done

3. In Case of Theft

• Documents required in case of an accident
• ‘No Trace Report’ of the insured two-wheeler from the police.
• Duly filled and signed 26, 28, 29, 30 and 35 Forms
• Original Registration Certificate (RC)
• Theft declaration from Regional Transport Office
• All sets of keys/Warranty Card/Service Booklets

How to Make a Reliance Bike Insurance Claim Online?

You may quickly inform Reliance General Insurance about a claim for your two-wheeler insurance policy and check the status of your claim on the official website.

Follow these simple steps to file a claim online:

Step 1: Visit the Official Website

Visit the official website of Reliance General Insurance and click on the ‘Self Help’ option displayed on the bottom right side. After click on the self help you scroll down and click on ‘Intimation’ option in the claim section.

Step 2: Register your Claim

Select the ‘Motor’ as the product and proceed. Provide information such as if you have reported the vehicle to a garage and your policy number then click on ‘Next’.

Step 3: Submit Supporting Documents

After you have registered your claim, check your policy details and information carefully. Submit/Upload the supporting documents along with your claim form and proceed.

Step 4: Track your Claim

Once you have registered and notified your insurance provide of the claim, you can track the claim on the website.

How to Make Reliance Cashless Bike Insurance Claim?

Reliance General Insurance has a network of over 750 garages across India where its policyholders can get their registered bikes repaired for free.It has a seamless procedure of claim settlement which is described in simple steps below:

Step 1: Contact the insurer

The first step is to inform the insurer as soon as possible after the incident, be it theft, accident or any damage to the bike. You can connect to Reliance General Insurance by calling their toll-free number 1800 3009. You must click pictures of the place where the unfortunate event had occurred, and collect the number of witnesses. These serve as proof when you register for the claim.

Step 2: Register Claim

Within 24 hours of intimation, a representative from Reliance General Insurance will contact you. You need to provide the following information to the executive.

• Name of the insured person
• Policy number
• Your contact numbers
• Date and time of the accident
• Vehicle number
• Make and model of the vehicle
• Accident location
• Extent of loss
• Brief description of how the accident occurred
• Garage name
• Garage contact details

After the collection of the information, the executive provides you with a claim reference number. You need to save it for further process.

Step 3: Survey of Damages

The insurance company will send a surveyor to check the extent of the damage to the bike caused by the accident. You must pass over the documents and prove your claim to the surveyor.After the survey, you will receive a claim form. You need to fill it up and submit it to the surveyor.

Step 4: Claim Settlement

After assessing all the aspects, Reliance confirms its liability and pays all the expenses of repair of the insured’s bike to the garage. The claim amount is calculated by factorising the deductibles and depreciation.

How To Make Reliance Reimbursement Bike Insurance Claim?

If the policyholder fails to take the insured bike to a Reliance General Insurance network garage, a reimbursement claim is filed.If the policyholder opts to get his/her bike repaired somewhere else, he/she can register a reimbursement claim to get the compensation for repairing the bike. The process of placing a reimbursement claim is as follows:

Step 1: Contact Reliance General Insurance

It is essential to initiate the reimbursement process by calling on the toll-free helpline number 1800 3009. You should make the call within 24 hours of the unfortunate event of an accident.

Step 2: Register A Claim and Get Claim Reference Number

The executive of Reliance Insurance Company will contact you. You must tell the executive of the policy number as well as the details of the accident. You will be given a unique claim reference number by the executive.

Step 3: Survey of the Damages Incurred

The company will send a surveyor to check the condition of the bike before it is sent for repairs. After assessing the extent of damage, a claim form is given. You have to fill up the claim form and submit it to the surveyor. All the documents and proof should be submitted as well.

Step 4: Repair and Reimbursement

Send the bike to your desired garage. You must pay the garage and submit all needed papers, including bills and receipts, to file a reimbursement claim with the company once the repair is completed. The company verifies the information before disbursing the claim amount, which includes any deductibles and depreciation.

Common Reliance Bike Insurance Claim Rejection Reasons

Reliance has specific conditions that the policyholders should fulfill in order to settle the claims. The claim is rejected by the insurance company under the following conditions:

• Registration of a fraud Claim
• Claiming wrong coverage amount
• Misinterpretation of facts
• Improper functioning of the vehicle parts
• Driving without license
• Intoxication
• Lack of details required to process the claim
• Delay in intimation about the mishap to the insurer
• Act of negligence
• Reliance No Claim Bonus

With its own-damage covers, Reliance Two-Wheeler Insurance offers a No Claim Bonus. In India, this type of insurance is available as a stand-alone own-damage insurance or as part of a comprehensive two-wheeler insurance.The NCB is a reward given to the policyholder for their safe driving habits every claim-free year. Furthermore, it incentivises this behavior, the NCB is cumulative in nature which means that every consecutive claim-free year the amount becomes higher. The maximum NCB a policyholder can receive is 50 per cent in the fifth consecutive year. The reward, on the other hand, is disabled when the insurance holder files a claim. As a result, filing an insurance claim is more cost-effective for the policyholder only if the damage to their two-wheeler is significant in the case of a mishap.

To keep the No Claim Bonus intact the policyholder will also have to renew their two-wheeler insurance on time. If the policyholder is unable to do this the accumulated NCB will be lost.When an expiry date is missed, insurance companies give their customers a 90-day grace period. If the renewal is not completed even after this extension, the two-wheeler insurance will be canceled and the NCB will be lost. Lastly, if the policyholder wishes to shift to a different insurance provider during renewal or sell their current two-wheeler to purchase a new one the NCB will not be lost, it simply gets transferred to the new insurance policy.

Reliance has specific conditions that the policyholders should fulfil in order to settle the claims. The claim is rejected by the insurance company under the following conditions:

• Registration of a fraud Claim
• Claiming wrong coverage amount
• Misinterpretation of facts
• Improper functioning of the vehicle parts
• Driving without license
• Intoxication
• Lack of details required to process the claim
• Delay in intimation about the mishap to the insurer
• Act of negligence

Reliance No Claim Bonus

Reliance Two-Wheeler Insurance offers No Claim Bonus with its own-damage covers. In India, this type of cover can be purchased as standalone own-damage insurance or as part of a comprehensive insurance plan for two-wheelers.Every claim-free year, the NCB is given to the policyholder as a reward for their safe driving habits. Furthermore, the NCB creates an incentive for this behaviour because it is cumulative, meaning that the amount rises with each consecutive claim-free year.The maximum NCB a policyholder can receive is 50 per cent in the fifth consecutive year. However, the reward is disabled whenever the insurance holder files a claim. Thus, it makes more financial sense for the policyholder to file for an insurance claim only if the damage to their two-wheeler in case of a mishap is significant.

To keep the No Claim Bonus intact the policyholder will also have to renew their two-wheeler insurance on time. If the policyholder is unable to do this the accumulated NCB will be lost. In cases when the expiry date has been crossed insurance providers give their customers an extra 90 days as a grace period. The two-wheeler insurance will be cancelled and the NCB will be lost if the renewal is not completed even after this extension. Lastly, if a policyholder wants to switch insurance providers during renewal or sell their current two-wheeler to buy a new one, the NCB will not be lost; it will simply be transferred to the new insurance policy.