Learn How To Claim Liberty Health Insurance
Table of Contents
Liberty General, a joint venture between Liberty Citystate Holdings PTE Ltd and Enam Securities and DP Jindal Group, understands the vitality of health and therefore, offers comprehensive health insurance plans that benefit each individual.
The insurance provider covers pre and post hospitalisation expenses, and the cost of a second consultation, and offers a free look-up period of up to 15 days. These unique health insurance policies ensure that your health is their priority.
Claim Process - Liberty General
Liberty General offers you a quick and hassle-free claim process through their appointed Vipul Med Corp TPA. The group is committed to offering quick claim support.
How to register a claim with Liberty General
Call toll toll-free number 1800 102 7477 (between 8-00 am to 8-00 pm, 7 days of the week)
Mail on claims@vipulmedcorp.com
Send a written claim imitation letter to the appointed TPA or the applicable branch office by post or courier. The policyholder is required to inform the appointed TPA at least 48 hours before planned hospitalization and in case of an emergency, the policyholder is required to inform the TPA within 24 hours post hospitalization.
List of documents required for the claim process
In-patient Treatment/Daycare Procedures
- Duly filled and signed Claim Form.
- Photocopy of ID card / Photocopy of current year policy.
- Original Detailed Discharge Summary / Daycare summary from the hospital. Original consolidated hospital bill with bill no. and break up of each Item, duly signed by the Insured.
- Original payment receipt of the hospital bill with receipt number
- First Consultation letter and subsequent Prescriptions. Original bills, original payment receipts, and Reports for investigation supported by the note from the attending Medical Practitioner/ Surgeon demanding such test.
- Surgeons certificate stating the nature of Operation performed and Surgeons Bills and Receipts
- Attending Doctors/ Consultants/Specialist/ Anesthetist Bill and receipt and certificate regarding the same
- Original medicine bills and receipts with corresponding Prescriptions.
- Original invoice/bills for Implants (viz. Stent /PHS Mesh/ IOL etc.) with original payment receipts.
- Hospital Registration Number and PAN details from the Hospital.
- Doctor’s registration Number and Qualification from the doctor.
Road traffic accident
In addition to in-patient treatment documents, a copy of FIR from the Police Department / Copy of the Medico-Legal Certificate is to be submitted.
In non-medico legal cases
The treating Doctor’s Certificate with details of injuries (How, when, and where the injury was sustained)
In Accidental Death cases In this case, a copy of the post-mortem report along with the death certificate is to be submitted.
For Death Cases
In addition to in-patient documents, a copy of the death certificate, legal heir certificate, and original death summary from the hospital has to be submitted.
Pre and post-hospitalisation expenses
- Duly filled and signed Claim Form.
- Photocopy of ID card / Photocopy of current year policy.
- Original Medicine bills, original payment receipt with prescriptions.
- Original Investigations bills, original payment receipt with prescriptions, and report.
- Original Consultation bills, original payment receipt with prescription.
- Copy of the Discharge Summary of the main claim.
Ambulance Benefit
- Duly filled and signed Claim Form.
- Photocopy of ID card / Photocopy of current year policy.
- Original Bill with Original Payment Receipt.
- Treating Doctor’s consultation prescription indicating Emergency Hospitalization.
Reimbursement of Organ Donor Expenses
In addition to the documents of general hospitalization
- Organ Function test/blood test proving organ failure.
- Treatment Certificate issued by the Transplant Surgeon of the hospital concerned.
- Nursing Allowance
Conclusion
With high customer service and technology implementation, Liberty General has become one of the leading health insurance companies in India. In 2014, the company was awarded ‘Employer of Choice’ by Excellence Awards. With one of the most comprehensive and flexible health plans, Liberty General stands out distinctly with their 4000+ hospital network partner and thus, must be looked forward to when buying a health insurance plan.
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