ICICI Lombard Partners with Practo to Launch Health Insurance App for OPD Expenses
ICICI Lombard and Practo partnered to launch IL Take Care healthcare app. With the help of the app, the users can book medical appointments, view reports and manage personal health data. The app leverages Practo’s network of doctors, profiles of its thousands of users and an infrastructure created by Practo to manage the exchange of information like prescriptions and bills. Using that to its power, ICICI Lombard plans to offer outpatient health insurance products to its users. This health insurance app takes care of outpatient (OPD) expenses of all of its customers.
OPD insurance is relatively popular in developed countries but has limited scope in the Indian insurance industry, mainly due to lack of authentic digital records of patients, their health history and a digitized infrastructure for prescriptions and medical bills. The patients insured under relevant policies from ICICI Lombard taking the service from a doctor or a medical establishment empanelled with the platform will be able to make use of this solution. It will also help the doctor community to provide a better, more seamless experience to their patients.