Liberty Bike Insurance FAQs
- Claim Settlement Ratio 87.96% in FY18
- Branches Across 95 Different Cities in India
- More Than 900 Cashless Garage Network
- Several Awards And Recognition
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Overview
How many garages does Liberty General Insurance have in its network? How can I locate the one nearest to me?
Liberty General Insurance has a network of more than 4,300 garages where the policyholders can get cashless services. One can locate their nearest garage by visiting the official website. All you need to do is select your State, City, Vehicle, Garage Type and it will show you the nearest cashless garage.
How is the premium determined?
The premium that the policyholders will pay for their two-wheeler insurance will be determined on the basis of the following factors:
- Age of the vehicle.
- Bike’s Cubic Capacity.
- Insured Declared Value.
- Geographical area.
- Bike’s model.
What are the add-ons offered by Liberty Two-Wheeler Insurance?
There are various add-on covers through which the policyholders can extend their coverage such as Depreciation Cover, Consumable Cover, Passenger Assist Cover, GAP Value Cover, Roadside Assistance Cover. The customers can get these add-ons with their Comprehensive Insurance Policy or Standalone Own-Damage Insurance Policy by paying an additional premium amount.
Can I get any discount on purchasing a Liberty Two-Wheeler Insurance?
Following discounts are available with Liberty two-wheeler insurance plans:
- No Claim Bonus (NCB)- If you have not made any claim in your previous policy period then with NCB you can get up to 50% discount on Own Damage Premium.
- If you have installed an anti-theft device then you can avail a discount of around 2.5% on Own Damage Premium. The device needs to be certified by the agency and approved by the government.
- If you are a member of any Automobile Associations of India, you can get a certain discount under the Liberty Car Insurance Policy.
What are the benefits of taking a two-wheeler insurance policy from Liberty General Insurance?
There are several benefits of taking a two-wheeler insurance policy from Liberty General Insurance such as:
- The policyholders will get compensation of up to 1 lakhs on third party property damage.
- It offers a quick and hassle-free renewal process.
- It provides extensive coverage.
- It provides 24x7 customer assistance.
- Cashless claim settlement in more than 4,300 garages.
Third Party
Why do I need Liberty third party bike insurance?
The reasons to get the Liberty third party bike insurance policy are as follows:
- It is mandatory as per the Indian Motor Tariff.
- This policy saves you from the financial and legal liabilities towards the third party in case of an accident.
Can I stretch the coverage of Liberty third party bike insurance policy?
No, the coverage of the Liberty third party bike insurance policy can not be stretched as it does not offer any add-on.
What documents do I need to get the Liberty third party bike insurance policy?
The necessary documents required to get the Liberty third party bike insurance policy are listed below:
- Personal details of the policyholder such as name, contact number etc.
- Address Proof (Aadhar card, Voter Id, PAN Card or Passport)
- Photo ID proof
- Certificate of Registration of the bike
- Existing policy number (If any)
- Copy of valid driving license.
Do I get any compensation for the damage of my bike in case of an accident?
No, the third party bike insurance does not cover the damage of the insured’s bike under any circumstances even in case of an accident.
How can I pay the premium of the Liberty third party bike insurance?
The payment for the premium of the Liberty third party bike insurance policy can be done in the following ways:
- Visit the nearest branch
- Go to the official website of Liberty General Insurance
- Contact the support team of Liberty General Insurance by dialling the toll-free helpline number 1800-266-5844.
Comprehensive
What are the add-on covers offered under Liberty comprehensive bike insurance policy?
The add-on covers offered under Liberty comprehensive bike insurance policy are as follows:
- Zero Depreciation cover
- Consumables cover
- Gap Value cover
- Roadside Assistance cover
- Engine safe cover
- Lost Key Assistance cover.
What is lost key assistance?
Lost key assistance cover is an add-on cover offered by Liberty along with its comprehensive two-wheeler insurance policy. In the event of an emergency where bike keys are misplaced or damaged, the insurance company will arrange for a representative to replace keys of the insured’s bike on the spot.
What are the factors that affect the premium amount of the Liberty comprehensive bike insurance policy?
The premium amount of Liberty comprehensive bike insurance policy depends on the following factors:
- Driving history
- Location
- Gender and age of driver
- Marital status
- Previous insurance
- Cubic capacity of engine
- Age of the vehicle
- Usage of the vehicle
- Make, model and variant of your vehicle.
What is the tenure for Liberty long term comprehensive policy?
The tenure for Liberty long term comprehensive policy extends from 2 years to 3 years.
How is the sum assured calculated for Liberty comprehensive bike insurance?
The sum assured for Liberty comprehensive bike insurance is calculated by the Insured Declared Value (IDV) of the insured’s bike.
Zero Depreciation
When can I add Zero Depreciation cover to my Liberty comprehensive bike insurance policy?
You can add the Zero Depreciation cover to your Liberty comprehensive bike insurance policy at the time of purchase, renewal or in the middle of the tenure. However, an inspection may be conducted by the insurance company to check the condition of the insured’s bike.
Does the Zero Depreciation cover provide for rubber parts of bikes?
Yes, Liberty Zero Depreciation cover provides coverage for rubber parts of the insured’s bike. Thus, when you opt for it, the insurance company does not take into consideration the 50% depreciation rate applicable on it.
Who should opt for the Zero Depreciation cover?
Everyone should opt for Zero Depreciation cover to get the maximum claim amount. However, it is best suited for the following people:
- New bike owners
- Inexperienced bike drivers
- Luxury bike owners
- Owners living in the accident-prone zones.
Do I get free replacement of the fibreglass bike parts under Liberty Zero Depreciation cover?
Yes, you receive free of cost replacement of the fibreglass bike parts under Liberty Zero Depreciation cover.
I don’t own a luxury bike, do I still need to add the Zero Depreciation cover to my policy?
You can add the Zero Depreciation cover to your policy even if you don’t own a luxury bike for the maximum protection. It will help you to get the parts of your bike repaired or replaced without costing you any money.
Claim
What is Claim Settlement Ratio?
Claim Settlement Ratio refers to the ratio of the number of claims settled by the insurer against the number of claims received. It reflects the effectiveness of the insurance company to settle claims efficiently.
Do I need to carry my driving licence while claiming Liberty bike insurance?
Yes, you need to carry your driving licence while claiming Liberty bike insurance policy. You should make sure that the driving licence is valid.
How can I find the nearest network garage?
You can find the nearest network garage from the “Garage Locator” on the Claim assistance page of the official website. You have to select the state, city, two-wheeler, and garage type in the “Garage Locator” page to find the nearest garage.
From where do I get the claim form of Liberty bike insurance policy?
You can download the claim form from the official website of Liberty General Insurance. The claim forms in regional languages are available under the section of “Downloaded Forms”. You can also opt to collect it from the claim assistant at the nearest office.
When is the survey done in case of an accident beyond the city limit?
The surveyor visits the spot of accident beyond the city limit within 48 hours of claim intimation.
Renewal
Can I renew my Liberty bike insurance policy after the expiry date?
Yes, you can renew your Liberty bike insurance policy after the expiry date. However, the insurer will conduct an inspection before the renewal.
Can I transfer the No Claim Bonus from my previous insurer to Liberty General insurance at the time of bike insurance policy renewal?
Yes, the No Claim Bonus (NCB) of the previous policy is transferable to Liberty bike insurance policy. This option is applicable only if the insurance is renewed before the completion of 90 days from the renewal due date.
How do I receive the policy documents in case of online renewal of the policy?
You receive a soft copy of the renewed policy through e-mail after making the payment of the renewal fee. However, you may request for a hard copy at a payment of a nominal fee.
Can I change the tenure of the Liberty bike insurance policy at the time of the renewal?
Yes, you can extend or shorten the tenure of the Liberty bike insurance policy at the time of renewal.
Can I add any add-ons to my Liberty bike insurance policy at the time of renewal?
Yes, you can add any add-on cover to your Liberty bike insurance policy at the time of renewal provided you are opting for a comprehensive plan. The charges for the add-ons will be added to the premium after the details are verified by the insurer.
Premium Calculator
What should I use the bike insurance premium calculator?
The bike insurance premium calculator gives you great assistance in getting the values of the IDV of your bike and the premium amount offered by different insurers in the market. It will help you select an economic policy and make wiser decisions in relation to the bike insurance cover.
What details need to be filled in the premium calculator?
You need to enter a few details like make and model of your bike, RTO location of your bike, registration year of your bike, etc., to find the right premium provided by various insurers for a bike insurance policy.
What factors determine the premium of a bike insurance policy?
There are various factors that affect the premium of a bike insurance cover such as Insured Declared Value (IDV), Anti-Theft Devices, Engine’s Cubic Capacity, Add-On Covers, No Claim Bonus (NCB), Modifications, Age of the Owner, and so on.
Where can I find the premium calculator to use it?
You can get the best premium calculator to calculate the premium and IDV for your insurance plan at the official website of InsuranceDekho, i.e., www.insurancedekho.com.
Does the premium calculator compute the premium only for old two-wheelers?
Yes, the premium calculator helps you get the premium for new as well as old or used two-wheelers.
Add On
How many add-on covers are provided by Liberty General Insurance?
The Liberty bike insurance covers are available with 5 bike insurance add-on covers which comprise Depreciation Cover, Consumables Cover, Gap Value Cover, Roadside Assistance Cover and Engine Safe Cover.
How much I need to spend to opt for add-on covers?
Different add-on covers can be availed at different prices. You will have to pay for the add-on covers specified in the policy document or online purchase platform of the insurance company.
Is it compulsory to include an add-on cover in the bike insurance cover?
No, owning an add-on cover in your bike insurance policy is not compulsory. It is just an optional benefit that you can avail to enhance the coverage of your bike insurance plan.
When can I purchase the Liberty bike insurance add-on covers?
You can purchase the bike insurance add-on covers either at the time of bike insurance policy purchase or during the bike insurance policy renewal process.
How many add-on covers can I include in my plan at a time?
There is no limit to opt for bike insurance add-on covers, that means you can add various add-on covers at a time in your bike insurance policy as per your budget and needs.
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