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Icici Lombard Bike Insurance FAQs

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Highlights
  • 265+ Branches across the nation
  • 910+ Virtual offices nationwide
  • Claim Settlement Ratio 87.65% for FY 2017-18
  • Add-on covers to protect electronic and non-electronic gadgets

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Overview

Can I get bike insurance through ICICI Lombard app?

When it comes to technological upgrades, ICICI Lombard has reached every platform. It allows its customers to get all the information related to bike insurance in ICICI Lombard Insure app. The customers can get this app in the Google Play Store. After downloading it you can save the soft copies, register a claim, check your claim status, locate a network garage near you and track so many things under your fingertips.

How many offices does it have in India?

ICICI Lombard works in physical offices as well as virtual offices in India. It has a total of 273 branches and more than 840 virtual offices in India. The company requires large manpower to manage its widely spread customers well.

What are the coverages provided by ICICI Lombard two-wheeler insurance?

ICICI Lombard provides 3 kinds of insurance plans for the bike. A Standalone Own-Damage covers the damages caused to the insured’s bike, a Third Party Liability cover protects the policyholder against third party liabilities and a comprehensive two-wheeler insurance policy provides insurance for loss and damage caused to the insured’s bike as well as to third parties.

What all are not included in ICICI Lombard comprehensive two-wheeler policy?

The comprehensive two-wheeler policy offered by ICICI has several exclusions such as normal wear and tear and the natural aging of the car, mechanical or electrical breakdown, loss during war or nuclear risk and other consequential losses.

Why should I buy my bike insurance policy from ICICI Lombard?

ICICI Lombard is one of the leading names in the field of insurance. Other than its renowned legacy there are several reasons behind purchasing bike insurance policy from ICICI Lombard such as

  • Hassle free renewal process.
  • More than one No Claims Bonus will be applicable.
  • Single policy certificate with a validity of three years, etc.

Third Party

Why do I need a third party insurance?

Third party insurance is mandatory as per Indian Motor Tariff for every bike owner. A third party insurance keeps you insured against the financial and legal liabilities which may arise towards a third party due to a mishap involving your bike.

What assistance do I get in case of death of the third party in an accident?

In case of loss of life in an accident, the insurer compensates the third party on behalf of the policyholder. The compensation amount in such cases is decided by a court of law.

How can I contact the insurer after an accident to avail the third party bike insurance?

You can contact ICICI Lombard General Insurance at their toll-free number which is 1800-2666 or visit the nearest branch/website of the insurer. It is necessary to contact the insurer immediately after the accident to raise and register a claim.

What is the tenure of a third party bike insurance?

The tenure for a third party bike insurance ranges from 1 year to 5 years. However, every new bike must have a third party bike insurance for 5 years.

What are the limitations of ICICI Lombard third party bike insurance?

ICICI Lombard third party insurance has the following limitations:

  • It does not provide coverage if the insured’s bike gets stolen.
  • It fails to provide coverage for own-damages incurred by the insured’s bike.
  • No coverage is provided in case of an accident beyond the assigned geographical extent.

Comprehensive

Do I need a comprehensive policy for my bike?

A comprehensive policy provides all in one coverage that gives you financial security and peace of mind while riding your bike. Though purchasing a comprehensive bike insurance is not mandatory, it is advisable to purchase one for your bike to deal with the uncertainties of life confidently.

Can I stretch my policy coverage under ICICI Lombard comprehensive bike insurance?

Yes, you can stretch the coverage under comprehensive bike insurance by opting for different add-ons offered by ICICI Lombard General Insurance. The add-ons can be chosen as per the requirement and preference of the policyholder.

What are the add-ons available along with the comprehensive bike policy?

ICICI Lombard comprehensive bike insurance offers the following add-on covers to its policyholders:

  • Zero depreciation
  • Pillion cover
  • Medical cover
  • Accessories cover, etc.

How can I purchase the ICICI Lombard comprehensive bike insurance?

You can purchase the ICICI Lombard comprehensive bike insurance:

  • Through their official website or at InsuranceDekho.
  • By calling on at their toll-free number 1800-2666
  • By visiting your nearest ICICI Lombard General Insurance branch.

What is the tenure of the comprehensive bike policy?

The tenure of the comprehensive bike policy ranges from 1 year to 3 years. Since a comprehensive insurance is optional, one can choose between short term (1 year) or long term (3 years) policy.

Zero Depreciation

Do I need to add the Zero Depreciation cover to my policy if I don’t live in an accident-prone zone?

Ideally, you should opt for the zero depreciation cover irrespective of the area in which you live. By opting for the ICICI Lombard Zero Depreciation cover you get the maximum coverage for any damage incurred by your bike even if you do not live in an accident-prone zone.

How can I add the Zero Depreciation cover to my insurance policy?

Zero Depreciation Cover can be purchased along with the ICICI Lombard comprehensive bike insurance policy as well as with the ICICI Lombard standalone own-damage bike insurance plan. You can visit the official website of ICICI Lombard General Insurance or you can call their customer care number 1800-209-8888.

How many times can I claim for Zero Depreciation Cover?

A policyholder can claim the Zero Depreciation cover twice during the tenure of the ICICI Lombard bike insurance policy. Any further claims made in the policy tenure will be subject to deduction as the terms and conditions.

Will there be any depreciation for paintwork if the policyholder has the Zero Depreciation Cover?

The paintwork of the insured’s bike is always subject to depreciation. The depreciation rate for paintwork is the same for policies with Zero Depreciation and policies without Zero Depreciation. The depreciation rate applicable at the paint work of the insured’s bike is 50%.

Does the Zero Depreciation provide coverage for a total loss?

The ICICI Lombard bike Zero Depreciation does not provide coverage in case of total loss for insured’s bikes.

Claim

How can I find the nearest cashless garage?

ICICI Lombard provides a list of the network of garages on their official site. You can visit InsuranceDekho and enter your state and city to get the list. You can also call on the insurer’s toll-free number 1800-2666 for assistance.

Do I need to pay for the repair if I opt for a garage other than the network garages of ICICI Lombard?

Yes, initially you have to pay to the garage for the repair of your bike. However, you can register a reimbursement claim along with the documents and bills. The insurer verifies the matter and disburses the amount directly to you. However, the claim amount is disbursed after factoring in the deductibles and depreciation.

How ICICI Lombard General Insurance resolves claims beyond city limits?

The bike insurance policy has a predefined geographical extent beyond which it does not provide coverage. If the location is within the geographical limits, you can request for towing service after registering a claim. The insurer assists in taking the bike to the nearest cashless garage and resolves the claim after verification.

Is the bike insurance claim process time-bound?

Yes, the claim process is time-bound. It is advisable to inform the insurer as soon as possible. The time boundation varies from one policy provider to another. The first thing a policyholder should do after an accident is to intimate the insurer about the accident and register a claim.

What is the quickest way to contact my insurer, ICICI Lombard?

The quickest and easiest way to contact ICICI Lombard is to dial their toll-free number 1800-2666.

Renewal

How can I use my No Claim Bonus of my existing policy at the time of renewal?

At the time of renewal, you can use the No Claim Bonus of your previous bike policy to avail some discounts on the premium of the renewed policy. However, this facility will be available to the policyholder only if he/she renews the insurance policy within 90 days of the given expiry date.

Do I need to undergo inspection during the renewal of my ICICI Lombard bike insurance policy?

If you are renewing the ICICI Lombard bike insurance policy within 90 days of its expiry, you do not need to undergo any inspection by the company. After the lapse of a policy, if the policyholder seeks renewal, there will be an inspection by the insurance company.

What are the documents required to renew the bike insurance policy online?

The online process of renewal of the bike insurance policy does not involve any paperwork. Thus, the policyholder does not need to provide any documentation. The only information required during the renewal is the policy number or the registered mobile number.

How can I renew my policy if I have lost the policy documents?

You do not need to worry if you have lost the bike insurance policy documents. You can renew your bike policy through the official website of ICICI Lombard by just entering the registered mobile number. After the renewal, you will receive the documents of the renewed policy in your inbox.

Where do I get more information about the renewal process of ICICI Lombard bike insurance policy?

You can get access to more information about the renewal process of ICICI Lombard bike insurance policy in the following ways.

  • By calling on their toll-free number 1800-2666
  • By visiting their official website or InsuranceDekho.
  • Visiting the nearest branch of ICICI Lombard.

Premium Calculator

Why is the use of a bike insurance premium calculator?

With the help of a bike insurance premium calculator, you can easily calculate the premium amount and IDV value provided by different insurance providers. It will assist you in opting for a bike insurance plan.

How can I avail the premium calculator to get the right premium amount?

You can get the best premium calculator to compute the premium and Insured Declared Value (IDV) for your bike insurance plan at the website of InsuranceDekho, i.e., www.insurancedekho.com.

Can I avail the premium calculator to compute the policy premium for my old bike?

Yes, you can avail premium calculator to calculate the premium amount charged by various insurance companies to insure your old or used bike.

What factors affect the premium of a bike insurance policy?

Factors which influence the premium of bike insurance cover are Owner’s Age, Insured Declared Value (IDV), Engine’s Cubic Capacity, No Claim Bonus (NCB), Anti-Theft Devices, Modifications and so on.

What details do I need to enter to calculate premium on the premium calculator?

You should fill up details such as make, model and variant of the bike, fuel type of bike, RTO location of the bike, engine capacity of the bike, registration year of bike, and so on, to find the premium amounts provided by several insurance companies through a premium calculator.

Add On

Will I have to pay an additional charge to avail add-on covers?

Yes, you will have to pay for the premium charges of ICICI Lombard bike insurance add-on covers along with your regular premium amount of base insurance cover to avail them.

Is it mandatory to add an add-on cover in your bike insurance policy?

No, it is not mandatory to include an add-on cover in your bike insurance plan. To opt for an add-on cover in your insurance policy is your choice which could depend on your budget and requirement.

When can I include an add-on cover in my bike insurance plan?

You can either include the add-on covers in your bike insurance policy at the time of insurance policy purchase or at the time of insurance policy renewal.

Which add-on covers are offered by the ICICI Lombard General Insurance?

The ICICI Lombard General Insurance provides a range of add-on covers such as Roadside Assistance, No Claim Bonus (NCB) Protect, Return To Invoice, Garage Cash, Zero Depreciation Cover.

Can I add more than one add-on cover in my bike insurance plan?

Yes, you can add more than one add-on cover in your bike insurance cover. In fact, you can include any number of add-on covers provided by the insurance company in your insurance plan based on your needs and budget.

Policy Download

How can I check the status of my ICICI Lombard bike insurance policy?

You can check the status by logging into your account on the ICICI Lombard official website. Your policy status will be displayed in your account dashboard.

Is it possible to check my ICICI Lombard bike insurance policy status without logging in?

Some insurers offer the option to check policy status without logging in by entering details like the policy number. Check ICICI Lombard’s website to see if this feature is available.

What details do I need to check my ICICI Lombard bike insurance policy status?

Generally, you will need your policy number and possibly other identifying details such as your bike’s registration number.

Can I check my policy status through a mobile app?

If ICICI Lombard offers a mobile app, you can likely check your policy status through the app by logging into your account.

How often should I check my bike insurance policy status?

It’s good practice to check your policy status regularly, especially as the renewal date approaches, to ensure continuous coverage.

What does it mean if my policy status is shown as 'expired'?

An 'expired' status means your policy coverage has ended, and you should renew it immediately to avoid riding without insurance.

Can I renew my ICICI Lombard bike insurance policy if it has expired?

Yes, you can usually renew your policy even if it has expired, but you might need to undergo a vehicle inspection, and there might be a lapse in coverage.

Is there a grace period for renewing my ICICI Lombard bike insurance policy after it expires?

Insurance companies sometimes offer a grace period for renewal, but it’s best to check directly with ICICI Lombard for their specific policy.

Can I check the status of my bike insurance claim on ICICI Lombard’s website?

Yes, you can usually check the status of your insurance claim by logging into your account on the ICICI Lombard website.

What should I do if I encounter problems while checking my policy status?

If you experience any issues, you should contact ICICI Lombard’s customer support for assistance.

Must Read Articles before buying Icici Lombard Bike Insurance

Icici Lombard Bike Insurance User Reviews

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  • Cashless Garages
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  • Excellent Guidance

    When my bike was stolen, I was worried about the expenses. My friend recommended InsuranceDekho, and they prov...

    S
    By Simran Kaur
    On: July 2, 2024
  • Quick Customer Support

    My bike’s battery died unexpectedly last week. I called InsuranceDekho for assistance with my ICICI bike insur...

    V
    By Vikram Chawla
    On: June 27, 2024
  • Affordable Premiums

    I’ve been renewing my ICICI bike insurance policy for the past two years through InsuranceDekho. The premiums ...

    K
    By Kunal Verma
    On: June 25, 2024
  • Great Support

    My experience with ICICI Lombard bike insurance has been excellent. Recently, my bike’s engine needed some maj...

    R
    By Rohan Sharma
    On: June 20, 2024
  • No Claim Bonus Discounts

    I’ve been paying my ICICI bike insurance’s premium on time. Although, I used to think that policy renewal is n...

    G
    By Gagan Dahiya
    On: June 18, 2024
  • Best Customer Service

    Last week, I noticed that my bike’s brake lever is damaged. I quickly called an InsuranceDekho agent to get so...

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    By Ritika Gulati
    On: June 13, 2024
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    Since the last couple of weeks, my bike’s exhaust was not working properly. I decided to get it repaired at a ...

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    By Suresh Kohli
    On: June 11, 2024
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    I recently purchased a Yamaha R15S. After a few months, its fenders were damaged. That’s when I raised a claim...

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    By Ravi Shankar
    On: June 10, 2024
  • Helpful Assistance

    The people at InsuranceDekho were really helpful. They answered all my questions and made sure I got the perfe...

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    By Vishnu Sharma
    On: March 2, 2024
  • Quick and Reliable Repairs

    InsuranceDekho's comprehensive coverage ensures that repairs are quick and reliable. I am glad that I decided ...

    S
    By Sudhanshu Kumar
    On: November 29, 2023

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Icici Lombard Bike insurance starting from ₹ 714/year*
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#Applicable on non-inspection cases i.e. existing policy has not expired or when buying a policy for a new vehicle.