HDFC Life Insurance Customer Login Portal

The HDFC Life Insurance Portal offers a user-friendly interface designed to help customers navigate through various insurance options seamlessly. When you visit the portal, you'll find different tabs located at the top of the page, which provide quick access to Term Plans, Life Plans, Investment Plans, Claims, and Customer Service on the portal's main banner, you can click on any plan that interests you to view comprehensive details about that particular plan. Whether you're interested in savings, pension, or ULIP (Unit Linked Insurance Plans), you can access specific information about the features and benefits of each plan.

One standout feature of the portal is its life insurance calculator, which helps users determine how much life insurance coverage they require based on their individual circumstances. Additionally, the portal provides a premium calculator that allows you to estimate insurance premiums based on your selected plan and coverage details.

Gender

Male
Female

Date of Birth

Do you smoke or chew tobacco?

Yes
No

Choose required coverage to secure your family’s future

50L

1Cr

1.5Cr

2Cr

Coverage

Disclaimer :

1. Premium has been calculated for coverage till 60 years

2. Eligibility depends on income, occupation and educational qualification

Features Offered by HDFC Life Insurance Portal

The HDFC Life Insurance portal offers the following features:

View All Plans: On the portal, you can explore a range of insurance plans such as ULIP (Unit Linked Insurance Plans), Investment Plans, Term Insurance, Pension Plans, and Early Income Plans.

Get Free Quote: The “Get Free Quote” option on the portal offers users an opportunity to get a quotation for the chosen life insurance policy.

Calculate the Coverage: You can use a helpful tool on the portal to determine how much life insurance coverage (or life cover) you require based on factors like your age, income, and financial responsibilities.

Insurance Options for Self-Employed People: The portal offers customised insurance options for self-employed individuals with unique income and coverage needs.

Connect with Advisor Option: If you need guidance or personalised advice, the portal allows you to connect with an insurance advisor. This feature helps you make informed decisions about selecting the right insurance plan.

Customer Stories: Read real-life experiences shared by customers who have benefited from HDFC life insurance. These stories provide insights into how life insurance has helped people during challenging times.

Assistance with Policy Buying: The portal provides convenient tools like a Scanner and WhatsApp number to simplify the policy buying process.

Basics of Life Insurance: If you're new to life insurance or want to understand its fundamentals, the portal offers resources to learn about the basics of life insurance.

“Chat With Us" Feature: The portal includes a "Chat With Us" feature that allows users to get answers to their common queries.

How to Register at HDFC Life Insurance Portal?

Registering at the HDFC Life Insurance portal is quite easy. You simply need to follow the steps mentioned below:

Step 1: Navigate to the official website of HDFC Life Insurance and in the side tab, click on the second option indicated by a human-like icon.

Step 2: Next, click on the “Customers” option and choose whether you wish to register as an Individual or want to go to the “NRI Centre”. We recommend you opt for the “Individual”
Option.

Step 3: On the My Account portal, enter your policy number, Date of Birth, OTP, set some secret questions for security purposes, and create a strong password.

After entering the required details accurately, you will be registered at the portal.

How to Login at HDFC Life Insurance Portal?

Follow the steps below to log in at the HDFC Life Insurance portal as an individual customer:

Step 1: Visit the official HDFC Life Insurance website and click on the second option with the “Human-like” icon on the side tab.

Step 2: From the list of options, click on “Customers” > “Individual”.

Step 3: On the Log In page, select the way you wish to log in, such as Mobile No., Email ID, Policy ID, and Client ID, and enter the required details, depending upon the login method you opt for.

Step 4: On entering the required details accurately, hit the “Proceed” button.

That’s all! You will be able to log in to the HDFC Life Insurance portal.

Forgot Password and Username/User ID Assistance

If you have forgotten your username or user ID and are unable to login to the HDFC Life portal then you can follow the steps mentioned below in order to try resetting your Username or password.

Step 1: As above, go to the official HDFC Life website and click on the second icon from the tab on the screen's right side.

Step 2: Now, click on “Individual” under the “Customers” option.

Step 3: On the next page, click on “Facing Login Issues” under the “Login” form.

Step 4: Last but not least, refer to your situation from the list of instances mentioned in the pop-up and follow the procedure as stated.

This way, you can reset your User ID or Password to enter the HDFC Life Insurance portal.

HDFC Life Insurance Portal Customer Support

The HDFC Life Insurance portal customer support details are as follows:

For NRI Customers: Call +91-8916694100, from Monday to Saturday, between 10 AM to 9 PM IST (Local Charges Apply)

For Existing Customer: If you are an existing HDFC Life Insurance customer, you can contact the customer support team in the following ways:

Whatsapp: +91 8291-890-569
Call on: 022-68446530 (Monday to Saturday, from 10 am to 7 pm)
Email ID: service@hdfclife.com

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User Reviews

4.6

Rating based on

145 User reviews

What users are saying

Supportive team
Insurancedekho helped me understand the importance of a joint life insurance plan for both me and my wife. Based on their recommendation, we bought HDFC Life Insurance. Their advice has come in handy, and now we enjoy the benefit of safety it provides. Thank you so much, team.
Read More
K
HDFC
By Karthick arjuna
On: Jun 21, 2024
Happy with Customer Support
InsuranceDekho helped me get a good policy that added value for my money. Their customer support agent Payal Kumari was very good. I purchased HDFC Insurance from her through complete assistance.
Read More
J
HDFC
By Jagbindar Singh
On: Feb 29, 2024
User Reviews Reflect Reality
Reading positive user reviews initially attracted me to InsuranceDekho, and now, after experiencing their HDFC Life Insurance services, I can confidently say that their review section reflects reality. The positive reviews, including mine, show the company's commitment to excellence in life insurance services.
Read More
Y
HDFC
By Yashdeep Singh
On: Feb 28, 2024
Amazing Insurance Company
I am impressed with the team of InsuranceDekho. They helped me in buying an HDFC life insurance policy. I got it online through the InsuranceDeko Online service. They had multiple types of life insurance and the expert team helped in buy the correct life insurance for me. Thank You!
Read More
H
HDFC
By Hitesh Kumar
On: Jan 25, 2024
Quick Working process
The payment process for buying HDFC Life Insurance was very quick and easy. It was hardly a 2-3 minute process of buying and issuing the HDFC Life Insurance Policy on InsuranceDekho.
Read More
B
HDFC
By Bhupender Saini
On: Dec 04, 2023

View All HDFC Life Insurance Reviews

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FAQs

What is the claim settlement ratio of HDFC Life Insurance?
HDFC Life Insurance featured a high claim settlement ratio of 99.07% for the FY 2019-20.
What type of bank account proofs can be submitted for the claim settlement procedure?
Original cancelled cheque, bank statement with pre-printed account number, IFSC code or a copy of the bank passbook can be submitted.
How will I know my claim has been registered?
After sending the documents HDFC Life will send an acknowledgement letter within 15 days of receiving them. Any further requirements shall be notified via letter, email or SMS on your registered mobile number.
Where can I submit the health claim related documents?
You can upload the documents online, visit the nearest HDFC Life Insurance branch office or you can submit the documents to the Health Claims Team for processing.
What to do if the policy documents are not available with the nominee?
If the nominee does not have the original policy documents an Indemnity Bond should be submitted in the place of the policy documents. Note that the Indemnity Bond should be duly notarized.
What happens if the nominee has not been mentioned in the policy?
In the absence of a beneficiary, your family members will have to produce evidence or proof to establish their right to claim the policy benefit.
What can be the cause of the decline of a claim?
A claim will be declined if it does not abide by the following:

Declaration as well as authorisation that was mutually agreed upon by the insurer and insurer at the inception of the policy, as per the details of the application form

Terms and Conditions mentioned in the policy document
Who is a ‘Nominee’?
Policyholders get to nominate a person at the time of filling up a policy proposal where he/she is entitled to the death benefits under this policy they are called nominees.
What is the claim settlement ratio of HDFC Life Insurance?
HDFC Life's claim settlement ratio is 99.39%, indicating a high rate of successful claims being paid out.