Star Health Insurance Customer Login Portal

The Star Health Insurance Portal is an easy-to-use and convenient portal designed for customers to access and manage their different insurance policies. The portal allows its customers to purchase, claim, and renew health policies in a matter of seconds. It further provides chat options and support services to address customer queries and concerns in real time.

Using this portal, one can easily browse through different affordable health plans designed for individual, family, senior citizens, and corporate needs. Customers can also directly log in to their Star Health dashboard, check policy details, and download it, without any interruption. It is a user-friendly interface that provides information and financial protection during medical emergencies.

Here are the following features that Star Health policyholders can access using their Health Insurance Portal:

• Policy Management: Customers can easily view different Star Health plans, check their policy details, and download their documents directly from the official portal.
• Policy renewal: Customers can directly visit the renewal page to make payments and continue with their existing policies. All they need to do is provide Star Health's existing policy number and DOB details.
• Submitting and Tracking Claims: The portal even allows its policyholders to submit their claim requests online and track their status in seconds by providing policy details.
• EMI option: The portal provides a section where policyholders can buy or renew their policy using EMI payment options.
• Customer Services: An experienced support team is appointed to address policy concerns or queries of Star Health customers. The customer can easily reach out to the support representative using different channels available on Star Health's website.
• Star Health Help Service Page: Customers can track their claim or renewal status, and purchase or download policy from this page. It even allows policyholders to raise a ticket or request a port-in. Additionally, you can track policy cancellations.
• WhatsApp Feature: Policyholders have the option to chat directly with the support team via WhatsApp number and get quick solutions to their problems.
• Network Hospital Locator: Using this feature, customers can easily find the best network hospitals in their area and get treatment without any financial strain.
• Telemedicine: The portal offers free consultation services to its policyholders, i.e., allowing them to contact experts and share their concerns from the comfort of their homes.
• COVID-19 Helpline: For COVID patients, a specific feature was introduced that addressed all queries related to COVID-19 and provided the right advice and assistance.
• Outpatient Portal: This feature allows policyholders to schedule their appointments for online consultation and assistance.
• Wellness Program: A feature that allows policyholders to keep themselves fit and earn rewards which they can later turn into discounts at the time of policy renewal.
• Health Library: Get insightful information on different health conditions and ways to prevent them from escalating.

Customers can learn about new Star Health policies, compare and buy them online by registering at Star Health Insurance Portal using their phone number. Here are a few steps that you must follow to register and access the Star Health dashboard:

Step 1: Browse the Star Health Insurance Official website on your search engine.

Step 2: In the top right corner, click the "Sign In" button. A dropdown will show up on your screen, press the "Retail Customers" option.

Step 3: You will be redirected to a Login Page but below the “Continue” button, the dashboard provides you the option to “Create Account”. Click the “Create Account” option to proceed with the registration process.

Step 4: A form will be visible on your screen requesting details, such as your name, mobile number, email ID, Date of birth, gender, and password you want to create for your Star Health account.

Step 5: Once you fill in all the mandatory details, it will ask you to request OTP for verification.

Step 6: After providing the received OTP, you can access your dashboard.

Documents Required for Registration

If you are registering a Star Health Account as an agent, you must provide the following documents, including:

• Passport-size photograph
• PAN card and Aadhaar Card
• Submit your NEFT information (Cancelled Cheque)
• 10th Grade education certificate
• Digital Signature

Follow these steps to access your registered Star Health Account and buy new policies:

Step 1: Search the Star Health Insurance website on your browser and make a visit.

Step 2: On the top corner of your screen, click the “Sign In” button.

Step 3: A new page will open on your screen requesting registered Email ID, Mobile Number, or User ID details.

Step 4: Fill in the requested details and click the continue button.

Step 5: You will immediately receive an OTP on your registered mobile number if tried to sign in with it. However, if you submit your registered email or User ID, the dashboard will request you to submit a password or sign in using an OTP login.

Step 5: Check your Gmail account or phone number for OTP verification. Once you submit the OTP, you will automatically log in to your Star Health account.

In case you don’t remember your User ID or password, follow the step-by-step guide to recover your details and access your account:

How to Reset Login password?

If you forgot your Star Health account password, follow these steps:

Step 1: Visitwww.starhealth.in and go to the Sign-in button on the top bar.

Step 2: A new page will appear from where you can log in to your account. Add your registered Email ID and proceed with the Continue button.

Step 3: In this step, you must submit your password. But since you don’t remember one, below the space provided for the password you have the option to “forget password”.

Step 4: You will immediately receive an OTP on your registered email ID.

Step 5: Check your Gmail Account and Provide the OTP for verification.

Step 5: you submit the OTP; you will be requested to set a new password to access your Star Health account.

Whether you have an issue with the claim process or other concerns related to Star Health Insurance plans, use any of the below-listed channels to contact the Star Health customer support team.