Care Health Insurance Customer Login Portal
Care Health Insurance was introduced in July 2012 and later became one of the top insurance companies in India, with a CSR of 95.2% for the Fiscal year 2019-2020. Over the years, the insurance company has settled 48 lakh insurance claims and partnered with 11,400+ network hospitals.
Care Insurance provides a wide range of comprehensive insurance plans, including health plans designed for senior citizens, individuals, and families. Enjoy affordable premium plans with 24x7 support services and a hassle-free claim process.
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Care Health Insurance Portal
The Care Health Insurance Portal offers a seamless digital experience to all its customers planning to purchase affordable health coverage plans. The portal allows customers to compare and buy different insurance policies based on their needs and calculate premiums online. Further, customers can claim and renew their existing health plans using the online services without any interruption.
For 24x7 support, the portal provides chat options and email settings to address user queries quickly. Additionally, policyholders can register and log in to their Care Health dashboard from anywhere and access policy details without any hassle. Get ready to enjoy a safe and seamless digital experience with Care Insurance.
Features Offered by Care Health Insurance Portal
Explore a wide range of features provided by the Care Health Insurance portal for its policyholder’s assistance and convenience:
- Policy Management: This feature allows Care health insurance policyholders to access their policy and check details, including sum insured, inclusions/exclusions, terms and conditions, etc.
- Renew your Policy: Policyholders can renew their existing policies using the online service and continue getting associated coverage benefits.
- Claim Filing and Tracking: Using the online claim settlement services offered by Care Health Insurance, policyholders can file their claim, make a request, and track their claim status.
- Policy Changes: This feature allows customers to modify their policy details, i.e., change their mobile number, email address, nominee name, etc.
- Health Check-up: Customers can directly visit the portal and book/cancel their appointments.
- Network Hospital Locator: This feature allows policyholders to locate nearby branches and network hospitals from the comfort of their homes.
- Track Your Request: Customers can easily track the last 5 requests by providing their policy number.
- Email option: The portal provides a section where policyholders write their concerns or plan issues to the customer care executive directly by filling out the provided form.
- Customer Services: Various channels are provided to the policyholders for quick interaction with the support team for their policy concerns and queries.
- WhatsApp Feature: This feature allows policyholders to directly communicate with support representatives over chat and get faster solutions.
How to Register at the Care Health Insurance Portal?
To register at Care Health Insurance account, customers must use the following steps:
Step 1: Visit the Care Insurance Official website and click the “Support” tab from the menu bar.
Step 2: A dropdown will open your screen with different options available, go to “Login as Customer” under My Account.
Step 3: You will be redirected to a new page requesting to provide an Email ID, Mobile Number, or Policy Number. Here you can provide your mobile number with which you want to register and click on the proceed button.
Step 4: Immediately an OTP will be forwarded to your provided number.
Step 5: Submit the received OTP to register your account and access the Care Dashboard.
Documents Required for Registration
Here are the following documents one may require while registering their Care Insurance Account:
- Passport-size photograph
- Identity proof documents
- Residential proof documents
- Income proof
How to Login at the Care Health Insurance Portal?
Here are a few steps to login your Care Health insurance online portal:
Step 1: Go to the official website of Care Insurance and press “Support” from the top menu list.
Step 2: Proceed with the “Login as Customer” option from the drop-down list.
Step 3: A new page will show up requesting a registered Email ID, Mobile Number, or Policy details.
Step 4: Provide the requested information and click the “Press” button.
Step 5: An OTP will be sent on your provided details for quick account verification.
Step 6: Once you provide the received OTP, you can manage and control your Care Health policy and account features
Forgot Password and Username/ User ID Assistance
In case you are having trouble signing in to your account follow the below-listed steps:
Step 1: Visit www.careinsurance.com and go to the Support tab on the top bar.
Step 2: The login page will show up on the screen but instead of logging into your account, go to the “Trouble in Login” button.
Step 3: In this step, you will be redirected to a page requesting details such as Email, phone number, policy no, and name. Also, select the query type as it is mandatory. Fill in the captcha and send your feedback.
Step 4: Check your Gmail Account and a mail with the solution to your concern will be raised by the Care Insurance support team
Care Health Insurance Portal Customer Support
Are you dealing with any issues related to your selected policy or need assistance with policy claims/renewal, use the following channels to discuss your concern with the Care Insurance Support Team.
WhatsApp Number |
8860402452 |
|
Visit official website’s customer support page |
For Buying New Policy |
1800-102-4499 |
FAQs
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How long does it take for Care Health Insurance to settle a claim?
If the policyholder applies for a cashless claim then Care Health settles claims at the time of discharge. However, if the policyholder applies for a reimbursement claim then it will take 15 days after the discharge for the insurer to settle the claim.
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Can the policyholder track the status of the claim settlement?
Yes, Care Health Insurance provides easy online access to track the status of the claim made by the policyholder. This helps the customer to be stress-free and helps them avoid unnecessary anxiety. Additionally, InsuranceDekho also offers complete tracking support for checking your policy status or downloading your policy document.
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What documents are required while filing for a claim?
The documents required while filing for a claim under a Health Insurance policy are the claim form, medical certificate, diagnosis report, ID proof, discharge card, prescriptions, bills, and FIR (in case of an accident).
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What can be done if the claim is delayed or denied by Care Health Insurance?
Contact an InsuranceDekho advisor for any problem during claim filing or settlement. The advisor will help you with your concerns at +91-7551196989 or support@insurancedekho.com.