Is IFFCO Tokio Health Insurance Good?
Table of Contents
IFFCO Tokio Health Insurance is offered by IFFCO-Tokio General Insurance Company Limited. The company was established in 2000 as a joint venture between India-based IFFCO and Japan-based Tokio Marine Group. They have a presence all over India, including in smaller cities and rural areas. The company aims to insurance penetration in the country and build customer satisfaction with transparency, fairness, and quick response.
Why choose IFFCO Tokio Health Insurance
- On-the-spot digitally signed Policy document issued at any of the branches, POS centers, and for online purchases.
- Exclusion of pre-existing disease is applicable only for 3 years as compared to 4 years offered in most of the health insurance plans.
- Auto renewal facility of the Sum Insured in the event of a claim under the health insurance policy.
- One of the few companies, offering full reimbursement of the full eligible claim amount under its various plans.
- Zero involvement of third-party administrators, making the entire process simple and hassle-free.
- Huge network of nearly 3000 affiliated hospitals across India for cashless facility.
- For existing policyholders with any other insurer, the holder may switch over their plans to IFFCO-Tokio.
- Dedicated 24x7 call center for any assistance about claims and settlements.
- Discount of premium for any add-on coverage for enrolling family members.
- IFFCO Tokio Health Insurance offers its plans in two different Segments which are
How to File a Claim of IFFCO Tokio Health Insurance?
You can claim health insurance at IFFCO Tokyo in two ways. They are as follows:
- Cashless Claim
- Reimbursement Claim
Cashless Claim
In case of a planned hospitalisation at any network hospital, inform the insurance company at least 3 days before admission. For an unplanned hospitalisation, inform the health insurance company upon admission via their toll-free customer helpline number. You need to display your health card along with a photo ID proof at the hospital desk. Your identity details will be verified by the hospital and you will be required to submit a complete pre-authorisation request form with your signature to the insurance company’s TPA. If the request is approved, the hospital will receive an approval letter from the insurer’s TPA. Once the verification process of pre-authorisation request is done, your cashless treatment will begin. Approval for cashless claim will be sent within a period of 24 hours of the receipt of the required documents.
Reimbursement Claim
In case of hospitalisation at any non-network hospital or a cashless claim denial at any network hospital, you will be required to pay the medical bills directly out of your pocket and can request reimbursement within 7 days of discharge. The claim form has to be submitted with the required medical documents at your nearest IIFCO Tokyo branch. Once the documents have successfully undergone the verification process, you will receive the claim amount via cheque within 20 days of receipt of the documents.
Procedure to Renew IFFCO TOKIO Health Insurance Policy Online
To renew your IFFCO Tokio Medical Insurance you need to follow the steps below:
- Step 1: Visit the official website of IFFCO Tokio.
- Step 2: There will be a ’Product’ tab. You need to choose your product out of the four products mentioned in the drop-down menu, namely, Individual Health Protector (IHP), Family Health Protector (FHP), Individual Medishield (IMI), and Swasthya Kavach Policy (SKP). Also, enter your policy number in the ‘Policy Number’ tab.
- Step 3: Hit the ‘Search' button.
Conclusion
IFFCO-Tokio Health Insurance plans come with several exclusive features, benefits, and discounts. The company offers a variety of plans and riders to enhance coverage. Additionally, cashless treatment from a wide hospital network can be availed.
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