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How To Check Reliance Health Insurance Policy Status

Wish

Written by Manwendra Singh

Updated Oct 30, 2024

Wondering if your Reliance health insurance policy is still active? Knowing your health insurance policy status is very important as it ensures you are protected when you really need it. Whether you need to confirm the policy coverage is active or check for any changes, staying informed about the policy status is essential.

Reliance General Insurance provides different methods, including online and offline, to check the status. So, why risk being caught off guard? 

In this blog, we will understand the steps you can follow to check the status of your Reliance Health Insurance policy!

Why is it Important to Check Your Health Insurance Policy Status?

Maintaining a record of your health insurance policy status is essential for your medical and financial safety. Here's why regularly checking your policy status should be a priority:

  • Avoid Coverage Gaps: You effectively lose coverage when your policy lapses. This implies medical services incurred during this break will not be catered for by the insurer.
  • Waiting Period Considerations: Health policies often have waiting periods in case of specific diseases. In case your policy lapses and you buy a new one, you will again have to serve a certain waiting period. For instance, if you've already served 1 year and 10 months of a 2-year waiting period, all that time is lost.
  • Claims Challenges: Insurers don't provide any claim in case your policy is inactive. This can be a major issue when you need urgent medical care. 
  • Risk of Losing No Claim Bonus: When you revive a lapsed policy, generally, you lose the No Claim Bonus.

Thus, it is quite crucial to regularly check your Reliance General Insurance policy status to avoid any policy lapse. 

Methods to Check Reliance Health Insurance Policy Status

Check Reliance Health Insurance Policy Status

Reliance has provided several ways of checking the status of your policy. Whether you prefer to check online or visit the nearest branch, there is a choice for everyone. 

Let us discuss these methods to help you remain updated with your health insurance policy!

How to Check Reliance Health Insurance Policy Status Online?

Checking your Reliance General Health Insurance policy status online is quite easy and straightforward; just follow these steps —

Step 1: Go to the official Reliance General Insurance website

Step 2: Click on the "Login" button in the top right corner 

Step 3: If you are already registered, enter your username and password – click login. 

Step 4: If you are a new user, click on " Click Here Attach your Policy" to register as a new user. 

Step 5: Once logged in, follow the on-screen steps accordingly to check your Reliance Health Insurance policy status.  

How to Check Reliance Health Insurance Policy Status Through App?

If you seek the ease of checking your health insurance policy status from your smartphone, Reliance General Insurance provides their customer with the Reliance Self-i application. 

Here's how you can check your policy status through the app – 

Step 1: Download the "Reliance Self-i" app from the Google Play Store or App Store. 

Step 2: If you already have an account, log in to the app using your email address and password. If you are a new user, make a new account using your registered mobile number or email address.  

Step 3: Once logged in, look for the option related to policy status to check your Reliance Health Insurance policy status through the Reliance Self-i app.

How to Check Reliance Health Insurance Policy Status Offline?

If you wish to check the status of your Reliance General Health Insurance policy offline, there is a simple solution for you! All you need to do is locate the nearest branch of Reliance General Insurance and seek help regarding the policy status from the staff there. 

Reliance General Insurance Customer Care Details in Case of Any Issue and Help

If you have any concerns regarding the policy status or the claims, you can reach customer service in the following ways – 

  • Call Center: For general inquiries, dial the paid number +91 22 48903009 between 9:00 a.m. and 7:00 p.m. every day
  • Senior Citizen Helpline: If you're a senior citizen, contact their dedicated helpline at +91 22 33834185.
  • WhatsApp Support: For quick queries, you can connect via WhatsApp at 7400422200.
  • Email: For more detailed assistance, feel free to email at rgicl.services@relianceada.com.

Timings

  • General Services: Available from 9:00 a.m. to 7:00 p.m. daily.
  • Health Claims/Roadside Assistance: Get 24-hour support for urgent needs.

Conclusion

Regularly monitoring your health insurance plan with Reliance General Insurance is important not just for the financial aspect but also for your medical well-being. You can avoid unpleasant surprises by checking your coverage regularly, making sure that you have the necessary protection in place. 

So, without wasting time, why not check the current status of your policy now and enjoy peace of mind for tomorrow?

Frequently Asked Questions

Ques 1. How do you check Reliance General's health insurance policy status online?

Ans. You can check your Reliance General health insurance policy with just a few simple steps. 

Visit the official Reliance General Insurance website > log into your account > follow the on-screen instructions to view your policy details.

Ques 2. What should I do if I forget my login credentials?

Ans. In case you forgot your login credentials, all you have to do is click on the "Forgot Password" option on the login page to reset your credentials using your registered email or mobile number.

Ques 3. Is there a mobile app for checking my policy status?

Ans. Yes, Reliance General Insurance offers the Reliance Self-i application, through which you are able to view the status of your policy after logging in with your email ID or mobile number. 

Ques 4. How can I check my policy status offline?

Ans. In order to check your policy status offline, simply visit the nearest branch of Reliance General Insurance, where the employees will help you with your query. 

Ques 5. What customer care number can I call for assistance?

Ans. Feel free to contact the customer care helpline at +91 22 4890 3009, open every day between 9:00 a.m. to 7:00 p.m., for any assistance. 

Ques 6. Is there a helpline for senior citizens?

Ans. Yes, senior citizens can contact the dedicated helpline at +91 22 33834185 for assistance.

Ques 7. Can I get support through WhatsApp?

Ans. Yes! You can reach out for quick support via WhatsApp at 7400422200 for any queries related to your policy.

Wish

Written by Manwendra Singh

Manwendra Singh is a budding marketing professional with a focus on content marketing. He currently holds the position of Executive at InsuranceDekho, where he uses his skills and the learnings of insurance to create content that informs and engages with the readers.Read More

Disclaimer

This article is issued in the general public interest and meant for general information purposes only. Readers are advised not to rely on the contents of the article as conclusive in nature and should research further or consult an expert in this regard.
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