Compare & Buy Car, Bike and Health Insurance Online - InsuranceDekho
Track & Policy DownloadLogin

Easy Steps to Check Liberty Health Insurance Policy Status?

Wish

Written by Manwendra Singh

Updated Oct 30, 2024

Do you know how to monitor the status of your Liberty General health insurance policy? Whether you're a long-term policyholder or recently bought a plan, you must check your policy status regularly to ensure the coverage is active and up-to-date. 

Fortunately, Liberty General Insurance makes checking your health policy status fast and simple, offering both online and offline methods depending on your preference. 

In this blog, we will describe some simple steps to help you access your policy status with ease. 

So, let's get started!

Methods to Check Liberty Health Insurance Policy Status

Apart from visiting the nearest branch and getting your health insurance policy information, you can access your Liberty Health Insurance policy status through the below methods –

  • Online
  • Offline – via direct call and mail.

How to Check Liberty Health Insurance Policy Status Online 

Checking your Liberty Health Insurance policy status online is relatively simple. You only need to complete the following steps.

Step 1: Visit the official website of Liberty General Insurance. 

Step 2: Click on the Sign-in/Sign-up option in the top right corner.

Step 3: If you are a registered user, enter your username/email and password to sign in. If you are a new user, click on the “Register” button. You will be asked a few details, such as name, mobile no., date of birth, etc.

Step 5: After you have successfully signed in, follow the on-screen instructions to check your policy status.

By following these steps, you can easily track your health insurance policy without any hassle!

Offline Methods for Check Policy Status

Check Liberty Health Insurance Policy Status

If you want to check your policy status using offline methods, here are a couple of straightforward ways to do so: 

  • Via call: Call Liberty General Insurance's toll-free number, 1800-266-5844, which can be reached from 8:00 AM to 8:00 PM on all days of the week to get your policy information. 
  • Via email: You can also write to care@libertyinsurance.in to avail support.

These methods guarantee that you receive the required help on time!

What Is Covered Under Health Insurance Plans By Liberty General Insurance?

Liberty Health Insurance policies offer a comprehensive range of coverage. Here's what you can expect:

1. In-Patient Hospitalisation Expenses

    • Room and boarding expenses
    • Intensive care unit charges
    • Doctor's fees
    • Nursing expenses
    • Surgical fees and operation theatre charges
    • Prescribed drugs and medicines
    • Investigation services (like lab tests and X-rays)
    • Costs for prosthetic devices used during surgery

2. Pre-Hospitalisation Expenses

Medical expenses incurred before hospitalisation for the same illness will be reimbursed as long as the period is within the specified limit and hospital admission is permissible under the terms of the policy.

3. Post-Hospitalisation Expenses

Medical expenses incurred within the defined time frame after discharge from a hospital for the same illness for which the insured was hospitalised are also covered.

4. Day Care Procedure/Treatment

The policy shall cover day-care treatment procedures as specified in the policy, which do not require more than 24 hours of hospitalisation.

5. Loyalty Perk

Automatic increase of the sum assured by 10% every year in which there is no claim made, up to 100%, provided that the policy is renewed without lapses.

6. Preventive Care

Among the offered services, there is also an additional first medical opinion service geared towards help in diagnosis and treatment, available once during the policy period.

Liberty Health Insurance ensures you are covered for various health needs, giving you peace of mind.

How to Check the Liberty Health Insurance Claim Status?

Do you want to know if your Liberty Health Insurance claim has been successfully settled? Accessing the claim status online is simple and is just like finding out your policy details. To ease you into the process of checking the status of your claim, here are a few simple steps:

  1. Visit the Official Website: Head over to the official website of Liberty General Insurance.
  2. Locate the Claim Assistance Column:  Hover over the "Claim Assistance" section in the menu and click on the 'Health Claim' option.
  3. Claim Status: Click the "Check Claim Status" tab.
  4. Enter Your Details: You are required to provide your Policy Number and either your Pre-Auth Number or Claim Number. When these details have been completed, tick the “Customer” box and tap the “Search” button.
  5. Follow the Instructions: Once you've successfully logged in, just follow the on-screen instructions to view the status of your claim settlement.

By doing these simple steps, you can always know the status of your claim without any difficulties. If you face any complications or need additional help, contact Liberty General Insurance's customer support services!

Wrapping Up!

Managing your policy is extremely simple nowadays, so you can concentrate on what really matters – your health and wellness. 

Whether you enjoy fast online access or would rather call or write an email to the customer care department, there are ample different methods to check your health insurance policy status. 

Be informed, Be Insured!

Frequently Asked Questions

Ques 1. What is the procedure for viewing my Liberty Health Insurance claim status on the internet?

Ans. To view your policy details over the web, you need to log on to Liberty Health Insurance's official website. Go to the 'Claim Assistance' section and select the 'Health Claim' option, then click on 'Check Claim Status'. Type in your Policy Number and either Pre-Auth Number or Claim Number, and follow the on-screen prompts to check your policy status.

Ques 2. What are the offline methods to check my Liberty Health Insurance policy status?

Ans. To check your policy status offline, you may reach out to Liberty Health Insurance's customer care through their available toll-free number - 1800-266-5844, which is available from 8:00 AM-8:00 PM on all days. 

Additionally, you can also connect with InsuranceDekho advisor on call 755 1196 989 or email us your query on support@insurancedekho.com

Ques 3. What benefits does Liberty Health Insurance provide in respect of in-patient hospitalisation? 

Ans. Liberty Health Insurance takes care of room and boarding expenses, the charges for an ICU, doctors and nurse's fees, the operating room and its services, medicine as prescribed, and procedures such as laboratory and radiology services. The costs for the prosthesis used in surgery are additionally compensated.

Ques 4. Does Liberty Health Insurance have any loyalty benefits for its customers?

Ans. Liberty Health Insurance has a loyalty benefit that provides for an automatic increase of the sum insured by 10% every year in which a claim has not been made, up to a maximum of 100%, as long as the policy has been renewed without any lapses.

Ques 5. Where can I find the status of my Liberty Health Insurance claim?

Ans. To check your claim status, go to Liberty Health Insurance's official website, find Claim Assistance in the top panel, and select Health Claim. Provide your Policy Number, either your Pre-Auth or Claim Number, and your claim status will be displayed accordingly.

Wish

Written by Manwendra Singh

Manwendra Singh is a budding marketing professional with a focus on content marketing. He currently holds the position of Executive at InsuranceDekho, where he uses his skills and the learnings of insurance to create content that informs and engages with the readers.Read More

Disclaimer

This article is issued in the general public interest and meant for general information purposes only. Readers are advised not to rely on the contents of the article as conclusive in nature and should research further or consult an expert in this regard.
Must BuyMust Buy

Why to Buy Health Insurance Policy Online from InsuranceDekho

  • Tax benefit upto 75,000*
  • Claim support everyday 10AM-7PM
  • 80 Lacs+ happy customers