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How To Check Claim Magma Health Insurance?

Wish

Written by Kritika Singh

Updated Jan 06, 2025

Magma Health Insurance is the health insurance segment of the Magma General Insurance Company Limited. It comes with several health insurance plans that provide medical coverage against a variety of unforeseen medical expenses, including hospitalization expenses. Besides, the plans are available for individuals as well as families and offer coverage for a lifetime.

Do you have a Magma health insurance policy? Have you raised a claim? 

If yes, this blog is for you! 

Here, we’ll explain the different ways by which you can check your Magma health insurance claim settlement status.

How Do I Make A Claim?

  • Download the Claim Form from the company website
  • Claim form part A
  • Claim form part B
  • Fitness Rewards claim form
  • Intimate a claim on 1800 30023202

Track your claim online from the website. You will require a policy number and password to log in to the portal

Healthcare @ Home Call + 91 7097397072

How Do I Check My Magma Health Insurance Claim Status? 

Check Magma Health Insurance Claim Status

There are three different ways to check Magma health insurance claim status, i.e., online, offline, and via the Magma mobile app. Let’s understand all of these in detail. 

Online Method

Step 1) Visit the official Magma website. 

Step 2) In the top-right corner, click on “claim status”. 

Step 3) Again, click on “claim status” from the available options. 

Step 4) Enter your policy number and click “submit”. 

Step 5) Fill in other required details (if any) to view the claim status.

Offline Method

To enquire about the health insurance claim status offline, 

  1. Call the Magma customer care at 1800-266-3202 or 1800 309 3037. 
  2. Send an email to customercare@magma-hdi.co.in with your policy and claim details.
  3. You can also visit the nearest Magma branch with your policy documents and get assistance from the staff. (1)

Mobile App

Magma general insurance company also has a “Magma” mobile app (available on both Android and iOS platforms) that can be used to track claim status. 

Here’s how you can use it! 

Download the app and log in using your policy number and password. Head to the 'Claims' or related section to know the current claim status. 

Customer Support Details For Any Query

We have already provided the customer support details of Magma above! But in case your query is not resolved or you need help regarding the claim status, reach out to InsuranceDekho support via the below channels. (PS: We’ll only be able to help if the policy is bought via us! )

Top Magma Health Insurance Plans

Magma offers various health insurance plans that cater to different individual requirements. 

Whether you want to protect your whole family or, you are looking for an individual protection plan, or you want to get coverage for a specific critical illness, there is a health insurance plan for every need. 

Below are some of the top Magma health insurance plans.

1. ONEHEALTH Insurance Policy

This is the best-selling health insurance plan by Magma! It offers a comprehensive solution for your personal as well as your family’s health insurance needs. 

Key Features of ONEHEALTH Insurance Policy:

  • ONEHEALTH insurance policy offers coverage for different treatments and expenses under their base plan, like
  • Robotics, Cataract, Bariatric, and Lasik surgery,
  • In-patient basic hospitalisation expenses,
  • Pre-hospitalisation, Post-hospitalisation, and Domiciliary hospitalisation expenses
  • AYUSH treatments
  • IVF treatment
  • Ambulance and organ donor expenses
  • It has five plan options with different sum insured, ranging from 2 Lakh to 3 crore.
  • Policyholders can avail of a free annual health check-up under this health insurance plan.
  • Two riders/add-ons are available under the ONEHEALTH insurance policy, i.e., Critical Illness Cover and Personal Accident Cover.
  • Those who want to pay lower premiums can opt for co-payment and deductible. 

2. Individual Personal Accident Policy

Individual personal accident policy provides protection in unforeseen situations when you meet an accident. It provides different covers with different benefits. 

  • Basic: Protection against death only
  • Wide: Protection against death, permanent total disablement & permanent partial disablement.
  • Comprehensive: Protection against death, permanent total disablement permanent partial disablement & temporary total disablement

Further, two optional add-ons are available under this plan, i.e., Medical Expense Extension and Hospital Confinement Allowance. You can add this to your base policy by paying an additional premium amount. 

3. Arogya Sanjeevani Policy

This health insurance policy by Magma offers between 50,000 to 10 lakh. For every claim-free year, the insurer provides a Cumulative Bonus of 5% of the Sum Insured (SI). 

Arogya Sanjeevani Policy provides coverage for the below scenarios.  

  • Hospitalisation 
  • Pre & Post Hospitalisation 
  • AYUSH ( Ayurveda, Yoga, Naturopathy, Unani, Sidha and Homeopathy) Treatment 
  • Day Care Treatment
  • Other procedures according to plan terms and conditions. 

Medical expenses can be overwhelming! Even with a comprehensive health insurance policy, you might find yourself facing bills that exceed your base policy coverage limits. In such a scenario, top-up health insurance plans come as a saviour! These help once your existing health insurance coverage is exhausted. 

Below is one of the Magma's top-up health insurance plans. 

4. OneHealth Extra Cover

OneHealth Extra Cover is a top-up plan that will reimburse (up to a certain limit) the policyholder for the below expenses. 

  • Inpatient Care
  • Day Care Treatment
  • Ambulance Cover
  • Pre-Hospitalisation Expenses
  • Domiciliary Hospitalisation 
  • AYUSH Treatment
  • Organ Donor Cover
  • Room Rent Capping
  • Psychiatric treatment Cover
  • HIV/ AIDS Cover
  • Recharge of the Sum Insured
  • Modern treatment Procedures
  • Post-Hospitalisation Expenses

Along with these, five optional covers are also available, i.e., Guaranteed Cumulative Bonus (GCB), Non-payable expense Cover, Personal Accident Cover, Worldwide Hospitalisation Cover, and  Reduction of pre-existing disease waiting period.

Conclusion

While registering a claim with Magma health insurance companies, on time is crucial, keeping track of the progress of your claim is equally important. No matter what the status of your claim may be, you can act accordingly to get your claim processed at the earliest.

Also read: How To Check Chief Minister Health Insurance Card

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Frequently Asked Questions (FAQs) 

Ques 1. How can I check the status of my Magma Health Insurance claim online?

Ans. You can check your claim status online by visiting the Magma official website. Head to the 'Claim Status' section and enter your policy number to view the current status.

Ques 2. How long does it take to get a response when checking claim status via email?

Ans. The customer support team typically responds within 24-48 hours with an update on your claim status when you check via email.

Ques 3. How long does it take for a claim status to be updated?

Ans. The exact timeline may vary according to several factors, such as if it is a cashless claim settlement or reimbursement claim settlement, policy type, and many more. However, the claim status may be updated within a couple of days, while it might also take 7 to 14 working days after receiving all required documents. 

Ques 4. Is there a specific time frame within which I should follow up if my claim status is pending?

Ans. If your claim status is pending for an extended period, it’s advisable to follow up regularly via your preferred method of communication.

Wish

Written by Kritika Singh

Kritika Singh is a marketing professional with over 10 years of work experience in the field of insurtech, health, FMCG, renewables, and public policy. KrRead More

Disclaimer

This article is issued in the general public interest and meant for general information purposes only. Readers are advised not to rely on the contents of the article as conclusive in nature and should research further or consult an expert in this regard.
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