Check Cholamandalam Health Insurance Status Online

As with every comprehensively designed health insurance plan, Cholamandalam medical insurance (Chola MS) too offers many well covered Indemnity plans which provide their insured customers with healthcare assistance and financial aid in times of medical crisis. The indemnity plans cover the actual expenses upto the limit of your sum insured amount. There are 3 main health policies that you can avail from Cholamandalam health insurance- Flexi Health, Arogya Sanjeevani Chola MS and Chola Healthline. After buying these policies, any insured user can check their claim status both in offline as well as online modes.Offline claim tracking process involves one to visit their branch office/contacting them via email support/telecommunication and    

Under their digital support service, an insured can monitor his /her claim status online on the web portal itself.

Steps To Check Cholamandalam Health Insurance Claim Status Online 

Enlisted below are quick steps that will facilitate your online claim status check for Cholamandalam health policy:

• Visit the official web portal of Cholamandalam health insurance at Chola MS General Insurance Company
• On the dropdown list of homepage, feed in your log-in details to enter the customer portal 
• This will land you to the Track Your Claim status on the left side of the web page 
• Towards the right side, you’ll see 2 options - Individual and Corporate
• If you are a private policy holder, click on Individual and those who have purchased group insurance plan, they need to select Corporate 
• Under the Individual tab, you have to mention reference number or claim reference number as applicable 
• After this, enter your policy number and date of birth and press on ‘Continue’. Your claim status details will be displayed there 

Steps To Check Cholamandalam Health Insurance Claim Status Offline 

To track your Cholamandalam health plan’s claim status via offline mode, you can follow the below steps:

• Visit Nearest Office: You need to visit any nearby Chola MS General Insurance Company office and provide the customer support executives with your policy number, claim form as hard copy and any other policy info that they might ask. Thereafter, they will assist you with your claim status
• Email/Call/SMS Support: You can email Chola MS Insurance on their official email address with the query regarding status of your claim. Alternatively, you may connect with their customer care representatives or the policy mentors on the toll free no. Claim status of Chola MS Mediclaim plan can even be tracked via SMS by sending SMS ‘’CHOLA’’ to 56677      

Importance Of Checking Policy Status Online   

The following bullets highlight the significance of tracking an aware and well informed user on his/her policy’s claim status after purchasing the same:

• Awareness: It is advised in your best interest, that you keep abreast with your policy’s status so that during any healthcare emergency, you do not have to face claim denial 
• Preventing Claim Errors: By tracking your claim status on a regular basis, you’ll be able to avoid committing errors at any given stage of the claim process
• Effective Financial Planning: By being in the know how of the date of claim reimbursement in case of reimbursement type of claim cases, an insured person can judiciously plan and strategise his family’s financial budget and expenses because in such claims, one always receives the money only after the claim process is completed but until then all medical expenses on the treatment have to be meted out of their own pocket
• Policy Related Information: Keeping a tab on the claim status of your health plan shall ensure that you are also in the loop about various policy related details, its expiry, renewals, latest offers, premium invoices etc

Common Errors And How To Fix Troubleshooting Tips

Let us quickly explore the frequently encountered troubles you can counteract in the claim process and easy ways to solve the issue or avoid them altogether:

• Policy Expiration: Any  health insurance provider is liable to process a claim filed by you only if the policy is active. If the status of your policy is showing expired, the claim will be outrightly denied. Therefore, you are advised to be updated on its renewals/expiry date etc to ensure seamless claims  
• Delay In Claim Filing: Since every health insurance provider has a specific due date by which you need to register for your claim in a policy year, so in order to prevent claim rejection, insured customers must file their claim before the due deadlines
• Misinformation/Missing Details On Claim Form: It is always prudent and best advised on part of an insured person to fill in their policy’s claim form very carefully to avoid erring on vital details and crucial personal/family/medical information as it is one of the commonest reasons why claims get delayed or denied 
• Exclusion Caveats: In many medical insurance cases, a frequent issue is observed that relates to the exclusion clauses/riders/caveats under which certain illnesses and health conditions may be uncovered. Therefore, it is a pre-emptive measure that you review the policy’s T & C well before filing a claim 

InsuranceDekho’s Customer Support Information

If you have any queries or are in need of any kind of support regarding your Cholamandalam health insurance policy’s claim status, please connect with us at InsuranceDekho Our experienced customer care representatives are available 24*7 from Mon - Sun. You may email us with your concerns at support@insurancedekho.com | Call our toll - free number 7551196989

FAQs 

Ques 1. Can I avail or buy Cholamandalam health insurance policy online?

Ans. Yes, you can always purchase a Chola health insurance plan online and access a hassle free and paperless transaction on the policy purchase since many payment options are offered on the same and it is a speedy process as compared to an offline mode.

Ques 2. What is meant by a health card?

Ans. Most healthcare providers in India offer the facility of a health card which expedites cashless treatment services to policyholders at a network hospital facility and for this purpose the health card is issued to them.

Ques 3. What are the coverage benefits under Cholamandalam health insurance plans?

Ans. Chola healthcare plans offer a wide scope of medical coverage benefits which range from pre, in and post hospitalisation expenses to gynaecological and pregnancy treatment care, emergency services and paramedical support to its insured customers.