Whom should I contact for claim intimation and settlement?

You can notify either InsuranceDekho or ManipalCigna directly by calling on their customer care numbers for planned or emergency hospitalisation. FYI, InsuranceDekho's toll-free number is 7551196989 .

What is the time limit for claim submission in the case of the cashless facility?

You need to submit the claim within 15 days from the date of discharge from the hospital.

Is pre-policy medical checkup free?

Yes, ManipalCigna bears the cost of all pre-medical tests.

Does ManipalCigna share medical reports if a policy is not issued?

Yes, the medical reports are shared if you request them in writing.

What to do if a cashless hospital is not available at my location?

You can choose a non-network hospital for the treatment and raise a reimbursement claim. However, you need to inform the insurance company within 24 hours of your admission in case of emergency and 3 days before in case of planned treatment.

ManipalCigna Prime Health Insurance User Reviews

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ManipalCigna

Highlights

Cashless Approval TAT	Within 2 hours
Claim Settlement Ratio	93.40%
Network Hospitals	8,900+
Pre-existing Disease Coverage From	2 years
Pre-existing Disease Waiting Period	2 years
Special Benefits	Unlimited Restoration
Starting Premium (for 5L SI)	Rs. 566/month

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FAQs

Whom should I contact for claim intimation and settlement?
You can notify either InsuranceDekho or ManipalCigna directly by calling on their customer care numbers for planned or emergency hospitalisation. FYI, InsuranceDekho's toll-free number is 7551196989.
What is the time limit for claim submission in the case of the cashless facility?
You need to submit the claim within 15 days from the date of discharge from the hospital.
Is pre-policy medical checkup free?
Yes, ManipalCigna bears the cost of all pre-medical tests.
Does ManipalCigna share medical reports if a policy is not issued?
Yes, the medical reports are shared if you request them in writing.
What to do if a cashless hospital is not available at my location?
You can choose a non-network hospital for the treatment and raise a reimbursement claim. However, you need to inform the insurance company within 24 hours of your admission in case of emergency and 3 days before in case of planned treatment.

View All

Claim Process at ManipalCigna Health Insurance

Network Hospital
Non-Network Hospital

1
Claim Assistance
For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
2
Claim Intimation
Emergency hospitalisation needs intimation within 48 hours and for planned hospitalisation intimate within 3 days prior to admission.
3
Claim Processing
Fill in the pre-authorisation form and hand it over to hospital's insurance/TPA desk to initiate claim request.
4
Claim Settlement
Once your request is approved, claim is settled. If not approved, claim for reimbursement after discharge.

1
Claim Assistance
For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
2
Claim Intimation
Emergency hospitalisation needs intimation within 48 hours and for planned hospitalisation intimate within 3 days prior to admission.
3
Claim Processing
Submit claim form with original documents such as doctor’s reports, hospital bills, diagnostic tests, etc.
4
Claim Settlement
Once your request for reimbursement of expenses is approved, the claim will be settled.

ManipalCigna Health Insurance Contact Details

Reach us for help anytime

Insurance Dekho
755 1196 989Mon to Sun 10:00 AM to 7:00 PM
support@insurancedekho.com
ManipalCigna Health Insurance
1800-102-4462Mon to Fri 9:00 AM to 6:00 PM
customercare@manipalcigna.com