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Star Family Health Optima Insurance User Reviews

403 reviews Rate This
Star
Highlights
Cashless Approval TATWithin 2 hours
Claim Settlement Ratio99.10%
Network Hospitals14,000+
Pre-existing Disease Waiting Period1 year
Special BenefitsNo Extra Premium for Disease Coverage
Starting Premium for Rs. 5 lakhs SIRs. 410/month

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Rating of Family Health Optima
4.1
Based on
37 User reviews
  • A plan with wide coverage

    My sum insured under this plan is of 3 lakh and the coverage is for in patient hospitalisation expenses, domiciliary hospitalisation expenses, air ambulance charges, all types of daycare procedures, and pre and post hospitalisation cover. What else can one as for? I recommend this plan to others too.     

    O
    Om Sharma
    On: Dec 16, 2019
  • Covers my entire family

    I am happy to have purchased family health optima plan from star health..it seems to be just the right plan for myself and my family of 4.. I have my spouse and my two kids covered at minimum premium premium under this plan. I also have an option to get additional sum insured by paying a little amount.   

    G
    Gopal Nath
    On: Dec 06, 2019
  • Great benefits in this plan

    Under my family health optima plan, I am covered for sum insured of rs 3 lakh and iam satisfied with the benefits Iam getting like domiciliary hospitalisation cover, air ambulance cover, pre and post hospitalisation expenses, in-patient hospitalisation expenses, etc.. And i found insurancedekho’s services really satisfactory..  

    S
    Sagrika Mukherjee
    On: Dec 06, 2019
  • Great advantages

    I think ppl are less aware of advantages that health insurance provides them and therefore they dont buy it. But i know how much my family health potima plan has helped me in the time of need and therefore i recommend everyone to have atleast health insurance plan    

    M
    Mohammed iqbal
    On: Nov 27, 2019
  • Plan helps a lot

    ​Family health optima plan has been covering me and my family against hospitalisation expenses since almost 2 years now. It is a great plan that has helped me a lot in the time of need in these years. My wife got hospitalised for some reason and i made a claim..   

    S
    Shiva kumar
    On: Nov 27, 2019
  • Must BuyMust Buy

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  • Thanks for your services

    The insurance broker ID has really helpful customer care executives who help you choose the plan from many in the market, understand your needs and help you in the purchase process. Not only this, they will not even leave you at the time of claim settlement. I was really satisfied with the deal   

    s
    santosh kr jha
    On: Nov 18, 2019
  • Very easy to understand and user friendly

    The family health optima plan from star health insurance is easy to understand and user friendly at the same time. You only need to call them at their toll free number 1800 1205 698 and rest they will take care of it. Also, everybody faces health emergencies in life so this plan will definitely be useful for all.   

    V
    Vandan jadhav
    On: Nov 18, 2019
  • Pretty fast claim process

    The reason why I chose star health was because i knew that it offers really good claim settlement process. Also, i experienced it myself when last year i had made a claim under my family health optima plan when my father was hospitalised. The process was really smooth and i have no complaints  

    S
    Sravan
    On: Nov 07, 2019
  • Good company and plans

    Iam an existing customer of star health insurance policy and therefore chose this company only to cover myself and my family under the same plan for some extra coverage. It is always good to have more than one health insurance policies so that you can benefit from both.    

    R
    Rakesh Kumar Gupta
    On: Nov 07, 2019
  • Very happy with the services...

    When my son was hospitalised, I used my family health optima plan which I purchased from insurancedekho..Iam very satisfied with the services they offered me as they helped me throughout the entire claim process. It was a great help from there side and I couldn’t have asked for more.   

    J
    Jagdish Chand
    On: Oct 29, 2019

9625 Star Cashless Network Hospitals in India

FAQs

  • How to buy Star Health Insurance Plan?

    InsuranceDekho provides you easy ways to buy Star Health Insurance Policy. These are: 

    • Online: On the online mode, the policy is generated instantly along with the card and kit. However, this feature is mostly applicable for the cases, where there is no requirement of medical checkup or underwriting. 
    • Telephone - You can also contact the customer care executives at InsuranceDekho on the toll-free number 7551196989 and get all the details of the plan. 
  • Why should I buy a Star Health insurance plan?

    The health insurance policy by Star Health safeguards you and your family for any financial crisis that may arise due to a medical emergency. Purchasing a proper health plan can assist you in saving your hard-earned money and other assets.

  • How many claims can I make in a year?

    You can make any number of claims over the year. But, the number of claims should not exceed the limit of the sum insured.

  • How many network hospitals are covered under Star Health?

    There are more than 9,800 top-quality network hospitals covered under Star Health.

  • Is medical check-up required to buy a Star Health Insurance Policy?

    Yes, the medical check-up is required to buy a Star Health Insurance Policy. But it is applicable only for the people of above 50 years. 

Claim Process at Star Health Insurance

  • Network Hospital
  • Non-Network Hospital
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation within 24 hours and for planned hospitalisation intimate within 48 hours prior to admission.
  • 3

    Claim Processing

    Fill in the pre-authorisation form and hand it over to hospital's insurance/TPA desk to initiate claim request.
  • 4

    Claim Settlement

    Once your request is approved, claim is settled. If not approved, claim for reimbursement after discharge.
  • 1

    Claim Assistance

    For any assistance or query, call InsuranceDekho at the toll-free number 755 1196 989.
  • 2

    Claim Intimation

    Emergency hospitalisation needs intimation within 24 hours and for planned hospitalisation intimate within 48 hours prior to admission.
  • 3

    Claim Processing

    Submit claim form with original documents such as doctor’s reports, hospital bills, diagnostic tests, etc.
  • 4

    Claim Settlement

    Once your request for reimbursement of expenses is approved, the claim will be settled.

Star Health Insurance Contact Details

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