Icici Lombard Cashless Garages in India

ICICI Lombard has a broad network of 13000+ cashless garages all over India. Cashless garages provide a smooth hassle-free experience as you don't need to make any upfront payments. At cashless garages, you just need to show your policy papers and the repair process will begin after approval from the insurer.

Benefits of Using ICICI Lombard's Network Garages

When you opt to get your car repaired at a cashless garage, you get many benefits out of it.

• Pick and Drop Service: Car pickup from the accident site or doorstep is arranged by ICICI Lombard. You also have the option to get the car delivered at your home after repair.

• Quick Online Survey: You can complete the inspection survey through InstaSpect. This way you save time and is convenient for you as you can do it using your mobile phone.

• Quality Ensured: You get 6 months of quality assurance following the repair at the cashless garage.

• Use of Original Parts: In case any parts have to be replaced or fit in the vehicle, these garages use original branded parts to ensure quality and compatibility.

• Sanitisation and Wash: High touch points are sanitised and the car is given a wash before returning it to you.

How to Locate ICICI Lombard Network Garages

Below are steps to help you locate your nearest ICICI Lombard cashless garage:

Step 1: Go to the ICICI Lombard cashless garage page by InsuranceDekho.

Step 2: Select your city from the given list. If you cannot find your city in the list, type it in the search box.

Step 3: You will get a list of details of cashless garages in the city with addresses and contact details. You can contact the garage which is convenient for you.

Claim Process at ICICI Lombard Network Garages

To get your claim at a cashless garage, follow the given process:

• Claim Initiation: Call 1800 2666 to inform the insurer about the damage or accident as soon as possible and initiate the process by submitting the claim form.

• Survey and approval: Complete the survey through InstaSpect or by an offline inspection officer. Damage is identified and the estimated cost of repair is calculated. Once it is approved

• Repairs at the network garage: Once the insurer approves the cost, your car will be repaired.

• Claim settlement: The payment will be completed from the insurer to the garage. Although it is a cashless repair you will have to pay for any repairs that are not covered under your insurance.

Documents Required during the Cashless Process

You need the following documents to avail service at a cashless garage:

• Policy documents
• Claim form
• Registration Certificate of car
• Identity proof
• Driving Licence
• Copy of FIR ( if applicable)

Additional Services Offered at ICICI Lombard Network Garages

While, cashless garages offer some additional services apart from repairing.

• Cashless garages usually provide towing assistance.
• They wash the car before sending it back to you.
• You can get updates during your car repair on WhatsApp or through the IL Take Care App.
• In case the repair takes more time than usual, you can get a rental car if it is included in your policy.