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  • CASHLESS GARAGES 6100+
  • CLAIMS SETTLED 96.75%
  • COMPREHENSIVE CLAIMS UNLIMITED
Key Features:
  • Right Green Tick Towing Assistance (Till 50 kms)
  • Right Green Tick 6-Month Repair Warranty
  • Right Green Tick Free Pick-Up and Drop
  • Right Green Tick Quick Claim Settlement

ICICI Lombard has a broad network of 13000+ cashless garages all over India. Cashless garages provide a smooth hassle-free experience as you don't need to make any upfront payments. At cashless garages, you just need to show your policy papers and the repair process will begin after approval from the insurer.

Total Garages

13,000+

No. of states with Cashless

28

Benefits of Using ICICI Lombard's Network Garages

When you opt to get your car repaired at a cashless garage, you get many benefits out of it.

  • Pick and Drop Service: Car pickup from the accident site or doorstep is arranged by ICICI Lombard. You also have the option to get the car delivered at your home after repair.
  • Quick Online Survey: You can complete the inspection survey through InstaSpect. This way you save time and is convenient for you as you can do it using your mobile phone.
  • Quality Ensured: You get 6 months of quality assurance following the repair at the cashless garage.
  • Use of Original Parts: In case any parts have to be replaced or fit in the vehicle, these garages use original branded parts to ensure quality and compatibility.
  • Sanitisation and Wash: High touch points are sanitised and the car is given a wash before returning it to you.

How to Locate ICICI Lombard Network Garages

Below are steps to help you locate your nearest ICICI Lombard cashless garage:

Step 1: Go to the ICICI Lombard cashless garage page by InsuranceDekho.

Step 2: Select your city from the given list. If you cannot find your city in the list, type it in the search box.

Step 3: You will get a list of details of cashless garages in the city with addresses and contact details. You can contact the garage which is convenient for you.

Claim Process at ICICI Lombard Network Garages

To get your claim at a cashless garage, follow the given process:

  • Claim Initiation: Call 1800 2666 to inform the insurer about the damage or accident as soon as possible and initiate the process by submitting the claim form.
  • Survey and approval: Complete the survey through InstaSpect or by an offline inspection officer. Damage is identified and the estimated cost of repair is calculated. Once it is approved
  • Repairs at the network garage: Once the insurer approves the cost, your car will be repaired.
  • Claim settlement: The payment will be completed from the insurer to the garage. Although it is a cashless repair you will have to pay for any repairs that are not covered under your insurance.

Documents Required during the Cashless Process

You need the following documents to avail service at a cashless garage:

  • Policy documents
  • Claim form
  • Registration Certificate of car
  • Identity proof
  • Driving Licence
  • Copy of FIR ( if applicable)

Additional Services Offered at ICICI Lombard Network Garages

While, cashless garages offer some additional services apart from repairing.

  • Cashless garages usually provide towing assistance.
  • They wash the car before sending it back to you.
  • You can get updates during your car repair on WhatsApp or through the IL Take Care App.
  • In case the repair takes more time than usual, you can get a rental car if it is included in your policy.
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1295 Icici Lombard Cashless Garages Network List in India

Enjoy quick cashless claim settlement in your preferred garages. The company has 1295 authorized garages across the country. ICICI Lombard offers services of cashless garage to customers who sign up for motor insurance policies with the company. Only the best standards of services are provided.

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Icici Lombard Car Insurance User Reviews

4.9
Rating based on
301 User reviews
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What users are saying
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  • Smooth Third-Party Accident Cl...

    Last week my car hit a pedestrian by accident, and it injured him severely. After taking him to the hospital emergency, I was quick with my action to inform ICICI Lombard, who was my insurer. They handled the whole case from start to end and settled the third-party claim efficiently. I’m thankful for their support during this stressful time and I'm glad that I sought advice from InsuranceDekho while selecting ICICI Lombard as my insurer.

    Read More

    P
    By Padmashree Saini
    On: July 2, 2024
  • Smooth claim process

    My new car was damaged due to a local case of riots and it made me really depressed. Thanks to ICICI Lombard for the extraordinary repair service at one of the cashless garages. My car was repaired and no one can tell that it was damaged a few days ago. Credits to InsuranceDekho for helping to choose a car insurance provider quickly.

    Read More

    S
    By Sunidhi Rawat
    On: July 1, 2024
  • Excellent customer support

    I needed some help with my reimbursement claim process in regard of the documents required. I contacted ICICI Lombard customer care and they helped me out quickly after paying genuine attention to my problem. Have to give credit to InsuranceDekho for helping in make a wise decision while purchasing car insurance.

    Read More

    V
    By Vaishnavi Makhija
    On: June 28, 2024
  • Easy endorsement process

    Since shifting to a different city kept me busy, I almost forgot to endorse my car insurance policy. The moment I reached out to ICICI Lombard customer care for endorsement, I was told that it is a simple process which I had thought will be full of papers and will take a long time. Surprisingly it took a few documents to be submitted online and my policy was endorsed within few days. Im very satisfied with the service and will recommend InsuranceDekho to everyone reading this as they helped me select the insurance provider which met my required needs.

    Read More

    A
    By Arsalan Jamal
    On: June 26, 2024
  • Bumper repair service

    I had a small accident while coming back from work and my bumper was damaged so badly that my car was not in a condition to be driven back home. Thankfully I had ICICI Lombard car insurance which covered my bumper damage and had a roadside assistance cover as well. The support team arrived and my car was towed to a garage my car was delivered the next morning. Insurance really helped me saving cost and credits to InsuranceDekho for suggesting a roadside cover.

    Read More

    G
    By Gurpriya Singh
    On: June 26, 2024
  • Cashless claim

    I purchased ICICI Lombard car insurance and I am satisfied with the cashless claim process. My car was repaired without any delay and I didn't had to pay anything in the process which prevented me from cashing out my investments—credits to InsuranceDekho in helping to compare different quotes efficiently and choosing the best one.

    Read More

    N
    By Nora Javed
    On: June 24, 2024
  • Claim Assistance

    I live outside India and my parents were facing problems while contacting ICICI Lombard customer support during the claim settlement process of my car insurance. Thanks to InsuranceDekho, a relationship manager assisted my parents with the claim process and everything went smoothly then. Thanks to InsuranceDekho!

    Read More

    S
    By Simran Kaur
    On: June 19, 2024
  • In app experience

    IL Take Care app is very efficient and makes the process a whole lot easier. The Instaspect feature enables a super quick survey and gets the approval done in no time. Credit goes to InsuranceDekho for giving me the opportunity to switch my insurer.

    Read More

    S
    By Sameer Masood
    On: June 13, 2024
  • Superb Services

    I have always been loyal to a particular insurer for all my policies but this time I tried InsuranceDekho to purchase car insurance for my brand new Volkswagen. I was thrilled by the comparisons InsuranceDekho provided and helped me get a wider perspective on insurers. I went on with ICICI Lombard car insurance and have been highly satisfied with their services.

    Read More

    N
    By Niyati Sharma
    On: June 11, 2024
  • Loyal brand

    I have been a loyal customer of InsuranceDekho and ICICI Car Insurance since 2017, and they have never disappointed me. Their customer service is exceptional, and I have only had positive experiences with them. I recommend it to everyone!

    Read More

    N
    By Nikhil Gera
    On: June 7, 2024
Icici Lombard Reviews
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