Acko Cashless Garages in India

There are times when you need to get your car repaired but are facing financial challenges. To save you from drawing money from your investments, insurers offer cashless settlements where you don't have to pay repair costs upfront. Cashless garages operate directly with the insurers and hence you don't have to pay anything. Acko has a wide network of cashless garages all over India.

Benefits of Using Acko's Network Garages

Cashless garages are a network of garages that have ties with Acko. At these garages, you don’t have to pay any amount upfront. The benefits of Acko cashless garages are given below:

• Pick and Drop Service: In case your car gets damaged or requires repair, your car will be picked up within an hour (in some cities) and will be dropped back at your doorstep after repair.

• Zero-hassle Process: Acko handles everything from estimated cost to coordination and communication with the garage. Acko handpicks these garages which are reliable and efficient hence customers don’t have to worry about anything.

• Wide Network of Garages: Acko has established tie-ups with over 3,500 network garages across all 28 states.

• Optimized Saving: ACKO will cover the repair costs after deducting Rs. 5,000 (pre-agreed deductibles mentioned in your policy document) if you opt for the reimbursement claim process. ACKO Cashless settlement process provides a smoother repair process and saves money during settlement as you won’t be subjected to pay any amount.

How to Locate Acko Network Garages

Below are steps to help you locate your nearest Acko cashless garage:

Step 1: Call Acko customer care and inform them about the damage to the car.

Step 2: Ask customer support about the cashless garages in your city.

Step 3: From the provided garages find the garage nearest to your address or the one which fits your convenience.

Claim Process at Acko Network Garages

To get your claim at a cashless garage, follow the given process:

• Claim Initiation: Register a claim using Acko mobile app or website. You can also call Acko customer care on 1800 266 2256 or write an email to hello@acko.com.
• Car Pick Up: Your car will be picked up and taken to the garage for survey and repair.

• Survey and Repair: An independent surveyor will conduct a survey and an estimated cost of repair will be calculated. Once the claim is approved the car will be repaired and dropped back to you. Note that a surveyor is appointed only in case of an accidental case or damage due to a calamity. When your car stops on the road due to a mechanical error, you only have to call the insurer and you will be directed to a cashless garage.

• Claim Settlement: The cost of repair will be paid directly to the garage. If there are deductibles in your policy, you will have to pay the deductible amount.

Documents Required during the Cashless Process

To get your car repaired at a cashless garage, you need the following documents:

• Policy documents
• Driving Licence
• Copy of FIR ( if applicable)
• Claim form
• Registration Certificate of car
• Identity proof

Additional Services Offered at Acko Network Garages

Apart from hassle-free repair, Acko cashless garages offer additional services such as:

• Pick up and drop: Acko offers pick up and drop for your car repair.
• Your car is washed and sanitised before dropping it back.