PNB MetLife Term Insurance FAQs

Generally, the premium amount payable towards the insurance plan does not change during the entire term plan duration. However, in case you wish to renew your term plan after the expiry of the original duration, then you may need to pay a higher premium.

Yes, it is absolutely safe to purchase term plans online. However, before purchasing you need to check the insurance company’s credibility and the online term plan’s claim settlement ratio.

Once you inform the insurance company and submit all the necessary documents, the insurance company processes the document and settles the claim. Generally, a claim is received via cheque within 7 days from the document submission date.

To check your term plan status, you need to first login to the e-portal with your customer ID and password. There you will find a policy details tab, from wherein you can easily change the status of your plan.

Once all the necessary documents are received by PNB MetLife, the insurance company will process the claimant claim within 30 days of receipt if further investigation is not required. If further investigation is required, the investigation should be completed within 90 days from the date of receipt of claim intimation and the claim decision should be taken within 30 days thereafter.

You can intimate your claim through any of the modes mentioned below:

• Written
• Letter
• Online

As per IRDAI (Insurance Regulatory Development Authority of India), the insurance company is bound to settle an insurance claim within a period of 30 days from the receipt of all required documents for cases where no investigation is needed. Wherein Investigation is required, the investigation should be completed not later than 90 days from the date of receipt of claim intimation and the claim shall be a decision within 30 days thereafter.

You can write to indiaservice@pnbmetlife.com for information on claims.

Yes, However, smoker premium rates are higher as compared to non-smoker rates.

The 24x7 toll-free number of PNB MetLife Insurance is 1800-425-6969.

PNB MetLife featured an impressive claim settlement ratio of 97.18% in the FY 2019-20.

A grace period of 30 days from the premium due is allowed according to the guidelines by the Insurance Regulatory Authority of India.

In today’s time, when everything is uncertain, all the things revolve around protecting the future of your family financially. Henceforth, it is quite important to invest in a term insurance plan. By investing in a term insurance plan, you can easily plan all your finances well in advance and channelize them in the right direction. Various term insurance plans by PNB MetLife like PNB MetLife Family Income Protector Plus and PNB MetLife Mera Term Plan comes with various other benefits. These term insurance plans offer you an option to cover your spouse and also enhance life cover.

You need the following set of documents to purchase a PNB MetLife Term Insurance plan:

• Proof of Identity: As identity proof, you can make use of common ID proofs like PAN card, passport, aadhar card, Voter id card or driving license.
• Proof of Address: For address proof, you can use your PAN Card, passport, aadhar card, official bank statement, voter id, ration card, telephone, electricity or any other government utility bill.
• Proof of Age: Documents that can serve as age proof include passport, aadhar card, driving license or voter id card.
• Proof of Income: Income proof documents include recent salary slips (last 3 months), official bank statement, Income tax Return or Form 16.
• Medical Documents and Recent Passport Size Photos

There are many individuals who are unaware of the right time to purchase a term insurance plan. The cost of insurance plan increases, with the increase in an individual’s age. Therefore, it is considered to be a good time to invest in a term insurance plan while you are still young in order to get maximum life cover at a low premium cost.

No, the term insurance plan will not lapse instantly, in case, you forget to pay the premium towards your policy on time. A grace period will be given to the policyholder so that they can make the premium payment towards their policy in order to keep it active.

Policyholder’s age, sum assured, gender, lifestyle,job, medical history, type of policy and tenure of the policy and Riders (if any) are some of the factors that determine the premium of PNB MetLife Insurance Plans. If the policyholder is a tobacco consumer, it also affects the calculation of insurance plans.

The right time to buy the term insurance plan is as early as possible. With the increasing age comes higher risk and higher would be the term plan premium.

You can choose to pay a premium online through credit card, net banking or different gateways. You can also choose to pay the premium by cash/cheque at any PNB MetLife branch.

Yes, medical tests are necessary when the sum assured amount is high and according to the age of the applicant.