Bajaj Allianz Car Insurance

Bajaj Allianz General Insurance is a joint venture between Allianz SE and Bajaj Finserv Limited that got its IRDA registration certificate on 2nd May 2001. In 2024, they have become one of the largest private insurers in the industry, with a presence in over 1100 towns and cities. The insurer generated a revenue of ₹ 4,761 crore in Q1 FY 2024-25 with a net profit of ₹ 576 crore. (1)

About Bajaj Alliance Car insurance

Getting car insurance is not just an option but a legal liability as mandated by the law. If you own a car, then it's very important to have it insured as it not only provides you with peace of mind but also helps you financially and legally in case of an accident. The insurance covers any damages caused to the car through a third-party person or property. The Bajaj Car Insurance provides you with customised products and services and cashless claim facilities.

Key Features

The key features of Bajaj Car Insurance are:

• Gives you coverage for both natural and man-made calamities, such as floods, earthquakes, theft, accidents, and vandalism.
• With Bajaj, you can get car insurance in less than 3 minutes.
• Bajaj Car Insurance provides 24/7 spot assistance and “On-The-Spot Settlement” via their “Caringly Yours App.”
• The insurance company provides dedicated assistance and customer support service to keep the customers updated regarding the insurance policy and claim status.
• Add-on features are also available for customers to add extra coverage to the policy at any time.
• The insurance includes third-party liability coverage to compensate for the losses of other parties as well.

Key Metrics

Eligibility Criteria To Buy a Car Insurance Plan

The applicant must satisfy the below eligibility criteria to get a Bajaj Car Insurance Plan:

• The vehicle needs to be registered under RTO (Regional Transport Office).
• You need to have a registration certificate
• A valid driver’s licence is needed
• Two passport-size photographs
• An updated PUC or Pollution Under Control certificate is needed

Types of Car Insurance Plans Offered by Bajaj

The different types of car insurance plans offered by Bajaj are discussed below.

Comprehensive or Package Car Insurance: This insurance provides the most extensive coverage to the policyholder, including protection against third-party liabilities as well as damages done to one’s vehicle by accidents, natural disasters, fire, and theft. The package car policy also includes add-ons such as engine protector, personal baggage, depreciation shield, and accessories cover to provide extensive protection to you and your car.

Standalone Own Damage Car Insurance: This insurance policy protects the insured vehicle from damages caused by natural calamities such as floods, earthquakes, and storms. It also covers man-made incidents such as theft, riots, and accidents caused by uninsured drivers. You can also get this insurance even if you already have a liability policy from another insurance company.

Third-Party Car Insurance: This insurance policy is the most basic and mandatory policy that protects against any legal liability to an accident caused by you to a third party that led to any injury, property damage, or death of the 3rd party vehicle or person.

Usage-based Motor Insurance: In this type of car insurance, you pay the premium based on the kilometres you have driven. This policy lets you estimate the number of kilometres you may drive during the policy term. This plan is good for people who do not use their car very often and want their premium to be low. There are three slabs you can choose from 2,500km, 5000km, and 7,500km.

How Much Does Bajaj Car Insurance Cost?

The Bajaj Car Insurance policy premium starts from Rs. 2,094.

Add-ons offered by Bajaj Car Insurance

Below are some of the add-ons provided by Bajaj car insurance that you can add alongside your comprehensive policy: (2)

Zero Depreciation or Bumper-To-Bumper Cover: The Zero Depreciation rider helps you to receive the entire claim amount, even if the value of your car depreciates.

Consumable Cover: This add-on covers the amount you spend on replacing consumable parts of your car after an accident, like power steering oil, gearbox oil, engine oil, brake oil, screws, nuts, and bolts.

Roadside Assistance: While travelling alone or with family, the health of your car is a priority. Before starting the journey, you might do everything to keep your car in the best condition. However, certain problems may arise on the road, such as tyre punctures or oil leaks. In such a situation, roadside assistance can be a lifesaver as with this add-on, you can get the necessary help whenever needed.

Engine and Gearbox Protection Cover: The engine protection rider covers the repairs to the engine and gearbox that were damaged due to an accident.

Key Replacement Cover: The key replacement cover pays for the cost of replacing your car lock if your car gets burgled or you lose the car key.

Loss of Personal Belongings: It offers coverage if you lose any personal belongings from your vehicle, as long as you have locked the car.

Pays As You Drive Cover: With this rider, you will be able to save on the premium of the next Own Damage insurance renewal based on how much you drive the car. For instance, if the car’s running is less, you can save a specific amount on the policy renewal.

Tyre Protection Cover: You can choose a tyre protection ride-on for your policy while buying it, as it will protect your tyres if damaged in an accident.

Daily Conveyance Benefit: This rider gives you cover for the money you would spend on your daily commute after your car is damaged.

Return to Invoice: You will get the original invoice price of the vehicle, including road tax and registration charges if your vehicle faces a total loss, such as car theft or is damaged beyond repair.

What Is Covered and What is Not Covered?

Before buying a Bajaj car insurance policy, you must understand the inclusions and exclusions to avoid any claim rejections:

How To Make A Claim For Bajaj Car Insurance?

Follow the steps below for a smooth Bajaj car insurance claim settlement.

Register on the Insurance Wallet App

Download the Insurance Wallet App on your Android or iOS device and access the Motor OTS feature by login or registering on the app.

File Car Insurance Claim

Enter your policy and accident details in the Insurance Wallet App. Then, save the details and click on the “Register” option to file your claim. You will get an SMS on your mobile about the claim registration number.

Self-Inspect & Upload Pictures

Fill out the digital claim form and submit the NEFT details. Upload all the pictures of the damaged parts of the vehicle. Then upload your Registration Certificate and driving license. You will get an SMS on your registered mobile about the claim amount as decided by the insurer.

Receive The Claim Amount Instantly

Click on the link given in the SMS to agree or disagree with the claim amount. If you agree with the amount, click on the “Agree” button, and the amount will be credited to your bank account. If you disagree with the amount, click on the “Disagree” button, and you get a callback from the Bajaj claim settlement team.

Bajaj Car Insurance Renewal Process

The Bajaj car insurance policy renewal process is discussed below.

Step 1: Visit the InsuranceDekho website

Visit InsuranceDekho’s official website and select the “Renew Policy” option from the header menu at the top.

Step 2: Verify Details

Give your mobile number and enter the OTP for verification.

Step 3: Select Your Policy and Review Details

In the dashboard, select Bajaj from the list and review your policy before renewing it. Make changes if any of the information is incorrect, and then proceed.

Step 4: Make Payment

Make the payment through UPI, debit or credit card, or through net banking.

Bajaj Car Insurance Customer Service & Support

Bajaj Contact Details

Choose from any of the following ways to contact the Bajaj customer service and support team: (4)

• Say ‘Hi’ on Whatsapp at +91 75072 45858
• Call them at 1800-210-1030
• Give a Missed Call at 80809 45060
• Email at bagichelp@bajajallianz.co.in

InsuranceDekho Contact Details

To get in touch with InsuranceDekho customer service and support team, you can contact via:

• Phone Number: +91-7551196989
• Email: support@insurancedekho.com

Complaints & Grievance Redressal

Bajaj Grievance Redressal

• Customer Care Centre: 18002095858
• Email: bagichelp@bajajallianz.co.in

InsuranceDekho Grievance Redressal

• Letter Address: Grievance Officer, Plot no.301, Phase-2, Udyog Vihar, Gurugram-122022, Haryana, India.
• Contact Centre: Customer can call 7551196989 from Monday to Sunday 24/7 (excluding public holidays)
• Visit our website: https://www.insurancedekho.com/contact-us