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Dhfl Bike Insurance FAQs

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Highlights
  • Cashless service at more than 400 network garages
  • Round the clock support
  • Instant purchase, claim settlement, renewal with the digital platform
  • Extensive add-on covers

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Overview

What are the features of COCO Ride by DHFL General Insurance?

COCO by DHFL offers two wheeler insurance plans which are thoughtful, affordable and hassle-free. It provides all-round protection to the policyholder. It has the following features:


  • Affordable bike insurance plans.
  • Paperless process.
  • More than 12 add-on covers.
  • Instant policy with digital process.
  • Transfer of full No-claim Bonus.
  • Instant self-inspection with online facility.

What are the add-on covers available with DHFL two wheeler insurance?

There are various add-on covers available with DHFL two wheeler insurance such as DHFL two wheeler insurance, Zero Depreciation cover, Road Side Assistance cover, Engine Protection Cover, etc. These add-ons cover helps the policyholders to enhance their coverage.

How is the premium for a two wheeler insurance determined by DHFL General Insurance?

The premium amount that the policyholder needs to pay for DHFL Two wheeler Insurance is determined based on factors such as:


  • Insured Declared Value of the vehicle
  • Age of the two wheeler
  • Engine Capacity, etc

Will I get cashless service for my bike under DHFL Two wheeler Insurance policy?

Yes, the policyholders can get cashless repair and replacement services for their two wheeler at more than 400 authorised garages of DHFL General Insurance across the nation. You can locate the nearest network garage by adding your location in the option available on the official website of DHFL General Insurance.

How can I get a two wheeler insurance policy from DHFL General Insurance?

There are different ways to get a two wheeler insurance policy from DHFL General Insurance. You can either visit the nearest branch/contact the DHFL General Insurance customer care by calling the toll-free number 1800 22 3435 or you can visit their official website/Insurancedekho.com and buy the plans.

Third Party

What documents do I need to buy the DHFL third party insurance policy?

You require the following documents for buying the DHFL third party bike insurance policy:

  • Photo ID proof and address proof (Aadhar card, Voter Id, PAN Card or Passport)
  • The Copy of the valid driving license
  • The registration number of bike
  • The RC certificate.

If my bike is damaged in a riot, do I get coverage under DHFL third party bike insurance policy?

No, DHFL third party bike insurance policy does not cover the damage of the insured’s bike under any circumstances even in riots.

Can I stretch the coverage of the DHFL third party bike insurance policy?

No, you cannot stretch the coverage of the DHFL third party bike insurance policy as it does not provide the options of the add-ons. It gives the basic coverage. However, for the extensive coverage, you can opt for the comprehensive bike insurance policy.

What is the coverage provided if there is permanent total disablement of the third party in case of an accident with the insured’s bike?

The insurer provides 100% of the assured amount as compensation in case of permanent total disablement of the third party caused due to an accident with the insured’s bike.

How can I get the quote for my DHFL third party bike insurance policy?

You can easily get the quote of DHFL third party bike insurance policy online. You have to go to their official website. Then fill in the vehicle number of your bike and click on “NEXT”. You can also opt to use the “Get your Quotes” feature of Insurance Dekho.

Comprehensive

What are the add-on covers available along with DHFL comprehensive bike insurance policy?

The DHFL comprehensive bike insurance policy offers the following add-on covers:

  • Consumable cover
  • Roadside Assistance
  • Zero Depreciation
  • Engine Protection
  • Accidental Hospitalization
  • Hospital Cash
  • EMI Protector
  • Outstanding Loan Protector
  • NCB (No Claim Bonus) Secure
  • Enhanced Owner Personal Accident (PA)
  • Enhanced Pillion Rider Personal Accident (PA)

What are the discounts offered on the premium by DHFL comprehensive bike insurance policy?

DHFL comprehensive bike insurance policy offers the following discounts on the premium amount.

  • Voluntary deductible
  • Discount for anti-theft device
  • No Claim Bonus can be availed (if you do not make a claim during the policy period)
  • Automobile Association discount
  • Up to 38% discount on premium for a long term policy

How can I customize the DHFL comprehensive bike insurance plan?

You can customize the DHFL comprehensive bike insurance plan in the following ways:

  • By opting for add-on covers as per your preference to stretch the coverage
  • By opting for the desired tenure of the policy.

When can I opt for the add-on covers along with the DHFL comprehensive bike insurance policy?

You can choose the add-on covers as per your preference and add it to your DHFL comprehensive bike insurance policy at the time of purchase, in the middle of the tenure and at the time of renewal of the policy.

Does DHFL comprehensive bike insurance provide coverage for the bike in transit?

The DHFL comprehensive bike insurance provides coverage for damage which occurs while the bike is in transit. This includes transit by air, road, waterway, elevator, etc.

Zero Depreciation

Does the Zero Depreciation add-on provide coverage for plastic parts of bikes?

Yes, the Zero Depreciation add-on provides coverage for the plastic parts of the insured’s bike. The rate of depreciation for plastic parts without the Zero Depreciation charge is 50%, but in presence of the Zero Depreciation cover, the depreciation charge is not taken into account.

Does my premium increase if I opt for Zero Depreciation cover?

Yes, the premium increases by 15-20% for opting DHFL Zero Depreciation cover along with the standalone or comprehensive bike insurance policy.

Is Zero Depreciation cover beneficial for a luxury bike?

Yes, it is beneficial to opt for Zero Depreciation cover for a luxury bike as it helps to prevent financial expenditure on expensive depreciable parts of the bike.

Which depreciable bike parts are covered under DHFL Zero Depreciation cover?

DHFL Zero Depreciation cover provides coverage for the repair of the following bike parts:

  • Rubber
  • Nylon
  • Plastic
  • Fibre glass

Does a Zero Depreciation cover ensure full claim amount?

No, opting for a Zero Depreciation cover does not ensure full claim amount as deductibles are factorized while calculating the claim amount. Zero Depreciation waivers only the depreciation charges ensuring maximum claim amount.

Claim

In case of a claim due to theft of the insured’s bike, do I need to transfer the Certificate of Registration of the stolen bike?

Yes, if you are looking for a claim settlement due to the theft of the insured’s bike, you have to get the Registration Certificate transferred in the name of the company, hand over the keys of the vehicle, submit a letter of Subrogation and Indemnity on stamp paper duly notarized.

Do I need to carry my driving licence while claiming DHFL bike insurance?

Yes, you need to carry your driving licence while claiming DHFL bike insurance policy. You should make sure that the driving licence is valid.

If I lodge a claim after the expiry of my policy date for an event that occurred during the policy period, will it still be valid under the DHFL bike insurance policy?

If the accident had occurred before the expiry date, you can make a claim to your insurer even after the expiry of the insurance policy. The insurer is obliged to settle the claim as the mishap had occurred in the policy period.

Can I register a claim if the accident has occurred beyond the city limit?

Every policy has its predetermined geographical limit. If the accident has occurred within the geographical limit as stated in the DHFL bike insurance policy documents, you can surely register a claim even if the location of the accident is beyond the city limits.

How long does DHFL General Insurance take to settle a bike insurance claim?

DHFL General Insurance settles the bike insurance policy claim within 7 working days after receiving all the requested documents.

Renewal

Can I change the tenure of my policy at the time of renewal?

Yes, you can stretch or shorten the tenure of your DHFL bike insurance policy at the time of renewal as per your preference.

Can I update my personal details at the time of the renewal?

Yes, the personal details can be updated at the time of the renewal of the DHFL bike insurance policy.

Can the add-on covers be added at the time of the renewal?

Yes, you can opt for the add-on covers at the time of renewal of the DHFL bike insurance policy. However, the charges for the add-ons will be added to the premium of your policy

Can I renew the DHFL bike insurance policy prior to the expiry date?

Yes, the DHFL bike insurance policy can be renewed 7 days prior to the expiry date. However, one can renew the policy after the expiry date as well. The renewal should be done within 90 days of the expiration to avoid penalty.

Can I avail the No-Claim Bonus at the time of the renewal?

Yes, the benefits of the No-Claim Bonus can be availed at the time of the renewal of the DHFL bike insurance policy if no claim was made during the policy period.

Must Read Articles before buying Dhfl Bike Insurance

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