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Star Health Insurance Claim Settlement

Star Health Insurance makes sure of a customer-friendly insurance claim process. It strives to make all settlements on time. The company has a dedicated claim settlement team that ensures that the claim settlement process remains simple and transparent, minimizing customer efforts. The first stand-alone health insurance company in India, Star Health lets you raise claims in two scenarios: cashless hospitalisation and reimbursement process.

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FAQs

  • What are the different types of claims settlements offered by Star Health Insurance?

    Star Health Insurance offers reimbursement and cashless claims to their policyholder. A few rules may be applied while filing for a claim that differs in the type of claim you choose.

  • How long does it take for Star Health Insurance to settle a claim?

    Star Health settles the cashless claims within 24 hours of the insured filing for it and 15 days for a reimbursement claim.

  • Can the status of my claim be tracked online?

    Yes, you can track the status of your claim on the official website of Star Health Insurance. A few steps have to be taken to check the status of the claim made.

  • What documents are required while filing for a claim?

    The documents required for cashless and reimbursement claims can vary. However, the documents required for both reimbursement and cashless claims are a health card, discharge summary, pharmacy invoice with prescription, doctor’s consultation sheets, investigation reports, KYC documents, medico-legal certificate, and FIR copy in the case of an accident case, etc.

  • What to do if Star Health Insurance denies or delays my claim?

    The InsuranceDekho advisor helps the customer sort out any problems faced during the rejection or denial of a claim made.

User Reviews

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What users are saying
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  • Coverage For Many Expenses

    The Star Health Insurance Plan has given me coverage for many healthcare expenses. I am happy to recommend InsuranceDekho too for its great customer care services. This health Insurance policy along with InsuranceDekho’s support has made my life simpler. I couldn’t have asked for a better solution Thank You!

    M
    Star
    By Manish Kumar
    On: Apr 02, 2024
  • Easy Steps to Follow

    I recently bought the Star Health Insurance Plan at InsuranceDekho by following a few easy steps. The Star health insurance policy covers me for medical expenses and I am satisfied with it. I was able to buy the health policy within 5 minutes at the InsuranceDekho portal.

    T
    Star
    By Tanya Sharma
    On: Mar 21, 2024
  • Purchased the plan with ease

    I recently bought the Star Health Insurance Plan from the InsuranceDekho website. I could purchase it easily from InsuranceDekho’s website with the proper guidance of their customer support team. I am very happy and satisfied with the plan.

    L
    Star
    By Lovekesh Raghav
    On: Mar 19, 2024
  • Customer-Centric Excellence

    InsuranceDekho's customer care approach is evident in their outstanding service. They are always available to answer any query and provide assistance for my Star Health Insurance Plan, making the health insurance process smooth. Thanks

    R
    Star
    By Ritika Kumari
    On: Mar 14, 2024
  • Pre-Existing Condition Coverag...

    InsuranceDekho's Star Health Insurance Plan provides coverage for pre-existing medical conditions after a waiting period. This feature is important for anyone with existing health concerns. Thank you InsuranceDekho for helping me buy this health insurance plan.

    P
    Star
    By Prashant Saini
    On: Mar 13, 2024

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