Star Health Insurance Claim Settlement
Star Health Insurance makes sure of a customer-friendly insurance claim process. It strives to make all settlements on time. The company has a dedicated claim settlement team that ensures that the claim settlement process remains simple and transparent, minimizing customer efforts. The first stand-alone health insurance company in India, Star Health lets you raise claims in two scenarios: cashless hospitalisation and reimbursement process.
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FAQs
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What are the different types of claims settlements offered by Star Health Insurance?
Star Health Insurance offers reimbursement and cashless claims to their policyholder. A few rules may be applied while filing for a claim that differs in the type of claim you choose.
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How long does it take for Star Health Insurance to settle a claim?
Star Health settles the cashless claims within 24 hours of the insured filing for it and 15 days for a reimbursement claim.
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Can the status of my claim be tracked online?
Yes, you can track the status of your claim on the official website of Star Health Insurance. A few steps have to be taken to check the status of the claim made.
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What documents are required while filing for a claim?
The documents required for cashless and reimbursement claims can vary. However, the documents required for both reimbursement and cashless claims are a health card, discharge summary, pharmacy invoice with prescription, doctor’s consultation sheets, investigation reports, KYC documents, medico-legal certificate, and FIR copy in the case of an accident case, etc.
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What to do if Star Health Insurance denies or delays my claim?
The InsuranceDekho advisor helps the customer sort out any problems faced during the rejection or denial of a claim made.