Royal Sundaram Health Insurance Claim Settlement
The health insurance claim procedure at Royal Sundaram is very specific and simple. The company believes that every policyholder likes to have an easy and speedy claim procedure. The claim process for cashless treatment and reimbursement differs though. For the convenience of customers, Royal Sundaram ensures two types of claims can be filed. They are the cashless claim and the reimbursement claim.
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*Tax benefits are subject to changes in Income Tax Act.
FAQs
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How to make a claim for Royal Sundaram health insurance policy?
To make a claim for Royal Sundaram, you can intimate the company by filing a form online. You can drop an e-mail at customer.services@royalsundaram.in. Royal Sundaram General Insurance Co. Limited guarantees to settle the claims in 2 days, if all the documents are in order and no discrepancy is found.
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When should I inform Royal Sundaram in case of hospitalisation?
You must inform Royal Sundaram at least 48 hours before hospitalisation in case of planned hospitalisation whereas within 24 hours at the time of emergency hospitalisation.
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What are the documents required by Royal Sundaram at the time of intimation?
You are required to provide the following documents at the time of intimation:
- Name of the insured person
- Name, Address, and Contact Number of the hospital
- Diagnosis
- Name and Contact Number of the treating doctor
- Expected date of discharge
- Date of Hospitalisation
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How can I make a claim for the second opinion for critical illness in Royal Sundaram?
Claims for the second opinion for Critical Illnesses are serviced through “Europ Assistance India Pvt. Ltd.”
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How can I make a claim in Royal Sundaram if I have lost my card?
You should inform Royal Sundaram by contacting them on the toll-free number-18604250000 or drop an e-mail to them.